- Test 2 UPDATED Exam Questions and
CORRECT Answers
Psychometric Training - CORRECT ANSWER - Actual measurement of abilities
Makes raters aware of common rating errors in hopes of reducing such errors
Frame of Reference Training - CORRECT ANSWER - Based on assumption that rater
needs context for providing rating
Halo Error - CORRECT ANSWER - Occurs when a rater assigns the same rating to an
employee on a series of dimensions
Severity Error - CORRECT ANSWER - Raters are unusually harsh in their ratings
Leniency Error - CORRECT ANSWER - Occurs with raters who are unusually easy in
their ratings
Central Tendency Error - CORRECT ANSWER - Raters choose mid-point on scale to
describe performance when more extreme point is more appropiate
Behavioral Observation Scale - CORRECT ANSWER - Asks the rater to consider how
frequently an employee has been to act in a particular way
Behaviorally anchored Rating Scale - CORRECT ANSWER - Rating format that includes
behavioral anchors describing what worker has done, or might be expected to do in a particular
duty area
Graphical Rating Scale - CORRECT ANSWER - Graphically display performance scores
running from high to low
, Components of Overall Performance Rating - CORRECT ANSWER - Task Performance
Contextual Performance
Counter-productive Performance
Forced Choice Format - CORRECT ANSWER - Requires the rater to choose two
statements out of four that could describe the ratee
Weighted Checklist - CORRECT ANSWER - Included items have assigned values or
weights
Checklist - CORRECT ANSWER - List of behaviors presented to rater who places a check
next to items that best describe the ratee
Interpersonal Justice - CORRECT ANSWER - Degree to which the people affected by
decision are treated with dignity and respect
Respectfulness and personal tone of communication surrounding evaluation
Procedural Justice - CORRECT ANSWER - Idea of fairness in the processes that resolve
disputes and allocate resources
Distributive Justice - CORRECT ANSWER - Concerns the nature of a socially just
allocation of goods in a society
Fairness of outcomes related to decisions
Components of Performance Management - CORRECT ANSWER - Definition of
performance
Actual measurement process
Communication between supervisor and subordinate about individual behavior and organ
expectations