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The ultimate test of an organization's commitment to managing diversity is its _____.
a. compensation package
b. grievance policy
c. productivity
d. culture - ✔✔d. culture
Which of the following statements is true of a truly diverse organization?
a. Employees of the organization adopt an ethnocentric attitude.
b. Positive gains and problems increase at the same rate for the organization.
c. Minority groups become more prominent in the organization.
d. Employees view themselves as members of the same organization. - ✔✔d. Employees
view themselves as members of the same organization.
Which of the following is a factor that contributes to the gradual increase in the average
age of U.S. workers?
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,a. Low levels of insurance coverage for older workers
b. Continuous aging of the millennial generation
c. Low legal limits for mandatory retirement
d. Declining birthrates among the post-baby boom generations - ✔✔d. Declining
birthrates among the post-baby boom generations
Treating people within an organization fairly and taking actions that do not
discriminate against people in protected classes on the basis of some illegal criterion is
called _____.
a. equal employment opportunity
b. tolerance
c. integrated diversity management
d. pluralism - ✔✔a. equal employment opportunity
In the context of the actions that individuals can take to deal with diversity, the ability
to understand the perspective of others is called _____.
a. tolerance
b. communication
c. embeddedness
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,d. empathy - ✔✔d. empathy
Which of the following is a difference between diversity management and equal
employment opportunity?
a. Diversity management insists on increasing the number of ethnic groups in the
workforce, whereas equal employment opportunity does not.
b. Diversity management places an emphasis on eliminating minority groups to avoid
potential discrimination, whereas equal employment opportunity does not.
c. Unlike equal employment opportunity, diversity management results in higher
ethnocentrism in the workplace.
d. Unlike equal employment opportunity, diversity management places a heavier
emphasis on appreciating and reasonably accommodating the differences among
people at work. - ✔✔d. Unlike equal employment opportunity, diversity management
places a heavier emphasis on appreciating and reasonably accommodating the
differences among people at work.
Which of the following factors accounts for the increased diversity in organizations?
a. The globalization movement
b. The increased need for job embeddedness
c. Legislation that mandates organizations to adopt ethnocentric practices
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, d. The privatization movement - ✔✔a. The globalization movement
In the years immediately after Title VII of the 1964 Civil Rights Act was passed, many
HR managers operated under the assumption that they were required by law to:
a. hire knowledge workers from the underprivileged sections of society.
b. promote people of African American and Hispanic origins.
c. treat everyone equally.
d. promote cultural relativism. - ✔✔c. treat everyone equally.
In the context of multicultural organizations, full structural integration suggests that:
a. organizational identification is based on a cultural identity group.
b. every group represented in an organization works to understand every other group
better, thereby influencing the organization's culture.
c. the diversity within an organization is an accurate reflection of the organization's
external labor market.
d. employees are treated fairly and equally irrespective of the fundamental differences
between them. - ✔✔c. the diversity within an organization is an accurate reflection of
the organization's external labor market.
In the context of the contributions of diversity to the competitiveness of an organization,
the edge of having multiple perspectives and new ways of doing things is:
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