TCU Speech Quiz #1: Communicating Effectively
correctly answered already passed
Benefits of studying Communication - correct answer ✔✔-Personal
-Professional
-Social
Personal Benefits of Communication - correct answer ✔✔-Helps us develop more meaningful
relationships
-Become more confident in expressing our ideas and justifying our view point
Professional Benefits of Communication - correct answer ✔✔Create a positive first impression
Social Benefits of Communication - correct answer ✔✔-Influence people
-Become a critical consumer of information
The Communication Process - correct answer ✔✔-People
-Messages
-Channel
-Interference
-Feedback
-Context
Verbal Messages - correct answer ✔✔Words spoken in communication encounter
Frames of Reference - correct answer ✔✔The experiences, goals, values, attitudes, beliefs, culture,
gender, and knowledge that individuals bring to communication encounters
, Nonverbal Language - correct answer ✔✔Communication that does not include words, such as posture,
gesture, and facial expression
Channels - correct answer ✔✔-How we communicate
-Face-to-Face, computer, instant messaging, or video
External Interference - correct answer ✔✔Static or noise that distracts the speaker or listener from the
message such as loud music, traffic, people laughing or talking, or a bad connection on your telephone
or email server
Internal Interference - correct answer ✔✔Causes speaker or listener to lack concentration; includes
personal concerns, physical ailments, stress, or conflict
Feedback - correct answer ✔✔The response to a message
Context - correct answer ✔✔The time of day, location, or social situation
Models of Communication - correct answer ✔✔-Actional
-Interactional
-Transactional
Actional Model - correct answer ✔✔A speaker sends a message to a listener who receives the message
ex. Phone a friend to get her voicemail
Interactional Model - correct answer ✔✔Considers the role of feedback in the communication process
ex. Phone tag
Transactional Model - correct answer ✔✔Considers the simultaneous sending and receiving of messages
that occur in context
ex. When you call your friend and she answers the phone
correctly answered already passed
Benefits of studying Communication - correct answer ✔✔-Personal
-Professional
-Social
Personal Benefits of Communication - correct answer ✔✔-Helps us develop more meaningful
relationships
-Become more confident in expressing our ideas and justifying our view point
Professional Benefits of Communication - correct answer ✔✔Create a positive first impression
Social Benefits of Communication - correct answer ✔✔-Influence people
-Become a critical consumer of information
The Communication Process - correct answer ✔✔-People
-Messages
-Channel
-Interference
-Feedback
-Context
Verbal Messages - correct answer ✔✔Words spoken in communication encounter
Frames of Reference - correct answer ✔✔The experiences, goals, values, attitudes, beliefs, culture,
gender, and knowledge that individuals bring to communication encounters
, Nonverbal Language - correct answer ✔✔Communication that does not include words, such as posture,
gesture, and facial expression
Channels - correct answer ✔✔-How we communicate
-Face-to-Face, computer, instant messaging, or video
External Interference - correct answer ✔✔Static or noise that distracts the speaker or listener from the
message such as loud music, traffic, people laughing or talking, or a bad connection on your telephone
or email server
Internal Interference - correct answer ✔✔Causes speaker or listener to lack concentration; includes
personal concerns, physical ailments, stress, or conflict
Feedback - correct answer ✔✔The response to a message
Context - correct answer ✔✔The time of day, location, or social situation
Models of Communication - correct answer ✔✔-Actional
-Interactional
-Transactional
Actional Model - correct answer ✔✔A speaker sends a message to a listener who receives the message
ex. Phone a friend to get her voicemail
Interactional Model - correct answer ✔✔Considers the role of feedback in the communication process
ex. Phone tag
Transactional Model - correct answer ✔✔Considers the simultaneous sending and receiving of messages
that occur in context
ex. When you call your friend and she answers the phone
