PSC 341 Midterm Test Questions and
Complete Solutions Graded A+
Public Administration and bureaucracy are specifically referenced in the US Constitution - Answer: False
There is clear correlation between strong social capital and low performing state government - Answer:
False
The unwritten agreement between the government and the governed that defines the responsibility of
each party is referred to as a: - Answer: social contract
Public administration is no different than business administration and management - Answer: False
At the local level, public administration is characterized by unusually weak: - Answer: chief executives
____________________ is the device used to reconcile bureaucracy with democracy - Answer: public
administration
Woodrow Wilson set the tone for the early study of public administration with an essay entitled: -
Answer: The Study of Administration
Founded in 1939 to separate public administration from political science, the primary association of
scholars and practitioners of public administration is the: - Answer: American Society for Public
Administration
_________________ refers to the degree of openness that distinguishes privateness from publicness -
Answer: Access
Who studied how the physical characteristics of the workplace (e.g. lighting, heating, or tool design) can
lead to workplace fatigue and poor execution of work tasks? - Answer: Frank and Lilian Gilbreth
, Who espoused 14 principles as necessary for increasing the efficiency of the management process,
including the Unity of Command principle (the belief that an employee should receive orders from only
one superior) and the Line of Authority principle (the belief that fewer managerial layers is preferable to
many layers)? - Answer: Henri Fayol
Who is known for emphasizing the "human side"" of the organizational process? - Answer: Mary Parker
Follet
Who believed that in the ideal organizational structure, a bureaucracy, positions should be arranged
hierarchically so that power and author can be exercised effectively? - Answer: Max Weber
Who believed that workers, rather than managers, are most familiar and knowledgable regarding their
own jobs, and thus should be included in the process of work development and job structure? - Answer:
Mary Parker Follet
Who foretold today's emphasis on self-managed teams and worker empowerment, and believed that
managers should serve as coaches and facilitators to knowledgeable workers? - Answer: Mary Parker
Follet
Who believed in four basic principles to increase efficiency in the workplace: 1) study the way workers
perform their tasks, father all the informal knowledge that workers possess, and experiment with ways
of improving the way tasks are performed. 2) Codify new methods of workers who possess skills and
abilities that match the needs of the task, and train them to perform the task according to te established
rules and procedures. 3) Carefully select workers who possess skills and abilities that match the needs of
the task, and train them to perform the task according to the established rules and procedures. 4)
Establish a fair or acceptable level of performance for a task, and then develop a pay system that
provides a reward for performance above the acceptable level? - Answer: Frederick Taylor
What environmental factors influence public organizations? - Answer: Absence of economic markets for
outputs, pressure of legislation, executive branch hierarchy and oversight agencies and court, pressure
of external political groups
Government activities are considered to be: - Answer: coercive, monopolistic, unavoidable
Many public Management scholars believe that goals of public organizations are: - Answer: vague
Complete Solutions Graded A+
Public Administration and bureaucracy are specifically referenced in the US Constitution - Answer: False
There is clear correlation between strong social capital and low performing state government - Answer:
False
The unwritten agreement between the government and the governed that defines the responsibility of
each party is referred to as a: - Answer: social contract
Public administration is no different than business administration and management - Answer: False
At the local level, public administration is characterized by unusually weak: - Answer: chief executives
____________________ is the device used to reconcile bureaucracy with democracy - Answer: public
administration
Woodrow Wilson set the tone for the early study of public administration with an essay entitled: -
Answer: The Study of Administration
Founded in 1939 to separate public administration from political science, the primary association of
scholars and practitioners of public administration is the: - Answer: American Society for Public
Administration
_________________ refers to the degree of openness that distinguishes privateness from publicness -
Answer: Access
Who studied how the physical characteristics of the workplace (e.g. lighting, heating, or tool design) can
lead to workplace fatigue and poor execution of work tasks? - Answer: Frank and Lilian Gilbreth
, Who espoused 14 principles as necessary for increasing the efficiency of the management process,
including the Unity of Command principle (the belief that an employee should receive orders from only
one superior) and the Line of Authority principle (the belief that fewer managerial layers is preferable to
many layers)? - Answer: Henri Fayol
Who is known for emphasizing the "human side"" of the organizational process? - Answer: Mary Parker
Follet
Who believed that in the ideal organizational structure, a bureaucracy, positions should be arranged
hierarchically so that power and author can be exercised effectively? - Answer: Max Weber
Who believed that workers, rather than managers, are most familiar and knowledgable regarding their
own jobs, and thus should be included in the process of work development and job structure? - Answer:
Mary Parker Follet
Who foretold today's emphasis on self-managed teams and worker empowerment, and believed that
managers should serve as coaches and facilitators to knowledgeable workers? - Answer: Mary Parker
Follet
Who believed in four basic principles to increase efficiency in the workplace: 1) study the way workers
perform their tasks, father all the informal knowledge that workers possess, and experiment with ways
of improving the way tasks are performed. 2) Codify new methods of workers who possess skills and
abilities that match the needs of the task, and train them to perform the task according to te established
rules and procedures. 3) Carefully select workers who possess skills and abilities that match the needs of
the task, and train them to perform the task according to the established rules and procedures. 4)
Establish a fair or acceptable level of performance for a task, and then develop a pay system that
provides a reward for performance above the acceptable level? - Answer: Frederick Taylor
What environmental factors influence public organizations? - Answer: Absence of economic markets for
outputs, pressure of legislation, executive branch hierarchy and oversight agencies and court, pressure
of external political groups
Government activities are considered to be: - Answer: coercive, monopolistic, unavoidable
Many public Management scholars believe that goals of public organizations are: - Answer: vague
