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ELC Module 4 Exam Questions With
Correct Answers A+
Why might ethical conflicts be important to an ethical culture? - Answer✔Ethical conflicts can
be used to identify ethical issues
What do zero-sum leaders believe? - Answer✔there always has to be a winner and a loser in a
conflict situation
What is a downside to being a variable-sum leader? - Answer✔they might give in to employees
making unethical decisions
When might a zero-sum conflict approach be necessary? - Answer✔when compromise would
break a law
Why is the mixed-motive conflict management style considered to be the most effective? -
Answer✔it bases decisions on the goals and values of the firm
What is a potential downside of overusing the compromising style of conflict management? -
Answer✔each side has to give something up
What is the problem with an accommodating style of conflict management? - Answer✔leaders
might allow unethical employees to continue their misconduct
Why is the collaborating style of management most favorable to ethical conflict resolution? -
Answer✔leaders desire to meet the needs of others but adhere to their own goals and values
Leaders with an avoiding conflict management style are more likely to exhibit ______________.
- Answer✔ethical complacency
What might be true of leaders who adopt a competing style of conflict management? -
Answer✔they score high on assertiveness
Separating the people from the issue in an ethical conflict situation allows the leader to approach
the conflict situation with more __________. - Answer✔objectivity
What does mediation involve? - Answer✔an objective third party helps two parties settle their
differences
1
ELC Module 4 Exam Questions With
Correct Answers A+
Why might ethical conflicts be important to an ethical culture? - Answer✔Ethical conflicts can
be used to identify ethical issues
What do zero-sum leaders believe? - Answer✔there always has to be a winner and a loser in a
conflict situation
What is a downside to being a variable-sum leader? - Answer✔they might give in to employees
making unethical decisions
When might a zero-sum conflict approach be necessary? - Answer✔when compromise would
break a law
Why is the mixed-motive conflict management style considered to be the most effective? -
Answer✔it bases decisions on the goals and values of the firm
What is a potential downside of overusing the compromising style of conflict management? -
Answer✔each side has to give something up
What is the problem with an accommodating style of conflict management? - Answer✔leaders
might allow unethical employees to continue their misconduct
Why is the collaborating style of management most favorable to ethical conflict resolution? -
Answer✔leaders desire to meet the needs of others but adhere to their own goals and values
Leaders with an avoiding conflict management style are more likely to exhibit ______________.
- Answer✔ethical complacency
What might be true of leaders who adopt a competing style of conflict management? -
Answer✔they score high on assertiveness
Separating the people from the issue in an ethical conflict situation allows the leader to approach
the conflict situation with more __________. - Answer✔objectivity
What does mediation involve? - Answer✔an objective third party helps two parties settle their
differences
1
