QUESTIONS
Give two features of a premium current account. - correct answer travel insurance
cinema tickets
Monthly fee
Describe the role of the Financial Ombudsman Service. - correct answer acts as an independent
assessor when dealing with complaints between consumers and financial service providers
Explain two benefits of pre-paid credit cards of the type used when on holiday - correct answer it
allows you to take money on holiday in a safe and secure way because if the pre-paid credit card is
stolen it cannot be used without the PIN.
Another reason is that it will allow you to control spending as the card will be up to a fixed amount
Identify two types of intangible non-current assets. - correct answer Goodwill
Patent
Trademarks
Outline what is meant by 'capital income' - correct answer Money invested by owners to set up a
business
Give two functions of money. - correct answer Unit of account
Means of exchange
State two areas of guidance given by Citizens Advice - correct answer tax
debt
benefits
, Outline two benefits of online banking. - correct answer 24 hr access and monitor accounts in real
time
Access account anywhere in the world , therefore conducting business faster
Discuss the differences between direct debits and standing orders - correct answer Direct debit -
usually will be taken on a set agreed date and Direct Debit Guarantee protects customers from
payments taken in error
Standing order - you can cancel the standing order when
you like and customer sets it up to pay other people
Outline one benefit to Jenny of using a cash flow forecast. - correct answer Jenny can plan
expenditure and ensure she does not overspend
Identify two sources of advice and guidance about personal finance. - correct answer citizens advice
IFA
Money advice service
Give two ways that customers can contact and interact with their bank. - correct answer Face to face
branch
telephone
Discuss how useful break-even analysis can be to a small business such as Treasures. - correct answer
it shows whether a product is worth selling or is too risky.
it shows how many products they need to sell to ensure a profit.
Outline what a 'semi-variable cost' is - correct answer Part of the cost stays the same and part varies
in relation to the