MGT 434 Exam 1- Questions & Answers
Why is training important? Correct Ans--training equips individuals and necessary
knowledge, skills, and abilities
-training attracts employees to companies, engages them, and promotes retention
-training helps to create and sustain a competitive advantage
learning Correct Ans-the process of acquiring knowledge, skills, competencies, attitudes, or
behaviors
human capital Correct Ans-the knowledge, advanced skills, understanding, creativity, and
motivation to deliver high-quality products and services
training Correct Ans-facilitates learning job-related competencies, knowledge, skills, or
behaviors (how the work or job is done; skills, education, abilities, knowledge required)
development Correct Ans-future focused, includes formal education, job experiences,
relationships, and assessments
True or False: While forming training is important, much of what is learning occurs through
informal learning. Correct Ans-True
Characteristics of Informal Learning Correct Ans--learner initiated
-occurs without a trainer or instructor
,-motivated by an intent to develop
-does not occur in a formal learning setting
-breadth, depth, and timing are controlled by the employee
explicit knowledge Correct Ans--well documented, easily articulated, and easily transferred
from person-to-person
-primary focus of formal training
tacit knowledge Correct Ans--personal knowledge based on experience that is difficult to
codify
-facilitated by informal learning
training design process Correct Ans-1. conduct a needs assessment
2. ensure employee readiness for training
3. create a learning environment
4. ensure transfer of training
5. develop an evaluation plan
6. design and conduct training
7. monitor and evaluate
ADDIE model Correct Ans-analysis, design, development, implementation, evaluation
, There is an increased value placed on ______________ ___________ and ____________
____________. Correct Ans-intangible assets and human capital
The workplace is becoming (older/younger) and more ___________________
______________. Correct Ans-older and culturally diverse
The median age of the labor force will be _________ in 2026, the oldest ever
recorded. Correct Ans-42.3 years
Between 2016 and 2026, the U.S. labor force will be more ethically diverse due to
_______________, ______________________________, and
_______________________________. Correct Ans-immigration, increased participation of
minorities in the workplace, and higher minority fertility rates
Training is important because... Correct Ans-it helps promote diversity and accommodate
needs of different groups.
Five Generations at Work Correct Ans--Gen Z (1997-2015)
-The Millennials (1981-1994)
-Gen X (1965-1980)
-Baby Boomers (1946-1964)
-Traditionalists (pre 1946)
Why is training important? Correct Ans--training equips individuals and necessary
knowledge, skills, and abilities
-training attracts employees to companies, engages them, and promotes retention
-training helps to create and sustain a competitive advantage
learning Correct Ans-the process of acquiring knowledge, skills, competencies, attitudes, or
behaviors
human capital Correct Ans-the knowledge, advanced skills, understanding, creativity, and
motivation to deliver high-quality products and services
training Correct Ans-facilitates learning job-related competencies, knowledge, skills, or
behaviors (how the work or job is done; skills, education, abilities, knowledge required)
development Correct Ans-future focused, includes formal education, job experiences,
relationships, and assessments
True or False: While forming training is important, much of what is learning occurs through
informal learning. Correct Ans-True
Characteristics of Informal Learning Correct Ans--learner initiated
-occurs without a trainer or instructor
,-motivated by an intent to develop
-does not occur in a formal learning setting
-breadth, depth, and timing are controlled by the employee
explicit knowledge Correct Ans--well documented, easily articulated, and easily transferred
from person-to-person
-primary focus of formal training
tacit knowledge Correct Ans--personal knowledge based on experience that is difficult to
codify
-facilitated by informal learning
training design process Correct Ans-1. conduct a needs assessment
2. ensure employee readiness for training
3. create a learning environment
4. ensure transfer of training
5. develop an evaluation plan
6. design and conduct training
7. monitor and evaluate
ADDIE model Correct Ans-analysis, design, development, implementation, evaluation
, There is an increased value placed on ______________ ___________ and ____________
____________. Correct Ans-intangible assets and human capital
The workplace is becoming (older/younger) and more ___________________
______________. Correct Ans-older and culturally diverse
The median age of the labor force will be _________ in 2026, the oldest ever
recorded. Correct Ans-42.3 years
Between 2016 and 2026, the U.S. labor force will be more ethically diverse due to
_______________, ______________________________, and
_______________________________. Correct Ans-immigration, increased participation of
minorities in the workplace, and higher minority fertility rates
Training is important because... Correct Ans-it helps promote diversity and accommodate
needs of different groups.
Five Generations at Work Correct Ans--Gen Z (1997-2015)
-The Millennials (1981-1994)
-Gen X (1965-1980)
-Baby Boomers (1946-1964)
-Traditionalists (pre 1946)
