TChangeTManagement
WGU C721 - NJP1 Task 1 Change Management
PA Questions With Complete Solution
Western Governors University
C721 T1: Change Management
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A. UsingTeitherTtheTcontingencyTmodelTorTtheTorganizationalTlifeTcycleTmodel,Tdiscuss
TtheTneedTforTchangeTforTtheTcompanyTinTtheTscenario.
InTregardTtoTtheTorganizationalTlifeTcycleTmodel,TtheTcompanyTinTtheTscenarioTisTin
TtheTsecondTstage.TWhileTtheTcompanyTinTtheTscenarioThasTaTstrongTandTstrategicTcompany
Tdirection,TtheTcompanyTsuffersTfromTaTlackTofTautonomyTbroughtTonTbyTtheTstageTtw
oTcrisisTofTtheTorganizationalTlifeTcycleTmodelTdueTtoTtheTfactTthatTtheTcompanyTisTstruct
uredTinTaTmannerTofTtop-
downThierarchicalTleadership.TStageTtwoTisTknownTasTtheTgrowth/survivalTstage,TandTaut
onomyTisTaTcriticalTcomponentTtoTemployTforTaTcompanyTtoTmakeTitTthroughTtoTstageTthre
e.
BecauseTofTtheTstructureTofTtheTcompanyTinTtheTscenario,TtheTcompany'sTemployees
TfeelTtrappedTbyTtheTcompany'sTrigidTandToutdatedTwayTofTdoingTthings.TToTensureTtheTco
mpanyTcontinuesTtoTgrowTandTsurviveTinTsuchTaTcompetitiveTlaborTmarket,TtheTcompanyTm
ustTloosenTsomeTofTitsTgraspTonTcontrolTandTdecision-
makingTresponsibilityTandTallowTbothTtheTlower-
, C721TTaskT1T–
TChangeTManagement
levelTmanagersTandTemployeesTtoTcontribute.TEmployeesTwillTfeelTmoreTempoweredTtoTpla
yTaTstrong
roleTinTtheTcompanyTifTtheTcompanyTdelegatesTandTloosensTrestrictions.TThisTwillTultimatelyTr
esultTinTmoreTbalancedTcontrolTandTdecision-makingTacrossTtheTwholeTofTtheTcompany.
B. DescribeTtheTdifferencesTbetweenTaTlearningTorganizationTandTaTtraditionalTorganizati
on.
ComparedTtoTaTtraditionalTorganization,TaTlearningTorganizationTisTdifferentTinTthat
TaTlearningTorganizationTfocusesTonT"bigTpicture"Tideas,TinTotherTwords,Tlong-
termTideas,TandTtheseTorganizationsTtakeTaTspecialTeffortTtoTlearnTandTgrowTfromTlesson
sTlearnedTinTtheTpast.TLearningTorganizationsTencourageTtheirTmembersTtoTthinkTofTnewTand
TcreativeTwaysTofTdoingTthingsTthatTwillTensureTtheTorganizationTcontinuesTtoTadapt,Tevolve,T
andTthriveTinTtoday'sTcompetitiveTlaborTmarket.TInTaTlearningTorganization,TasTemployeesTtry
TdifferentTrolesTandTteamsTchange,TleadershipTopenlyTandThappilyTadjustsTtoTsupportTthisTkno
wledgeTandTinnovationTthat'sTsharedTacrossTtheTorganization.
ComparedTtoTaTlearningTorganization,TthereTisTmuchTmoreTstructureTandTpredict
abilityTpresentTwithinTaTtraditionalTorganization.TInTaTtraditionalTorganization,Twell-
TdefinedTrolesTandTresponsibilitiesTareTestablishedTandTdesignedTtoTensureTtheTstatusTquoTisT
maintainedTandTinnovativeTideasTareTshotTdown.TNonflexibleTprocessesTandTaTrigidTcultureTar
eTpresentTinTaTtraditionalTorganization.TEmployeesTlackTencouragementTfromTtheTorganization
TtoTtakeTrisksTandTmakeTdecisions.TInTaTtraditionalTorganization,TforTaTdecisionTtoTbeTapprove
d,TitTmustTbeTmovedTupTtoTtheTveryTtopTofTtheThierarchicalTcommandTchain.TThis,TinTturn,Tre
sultsTinTaTslowdownTofTsuggestedTresolutions.TInTtoday'sTcompetitiveTlaborTmarket,TtheseTslo
wdownsTareTdetrimentalTasTquicklyTdecidingTandTimplementingTresolutionsTisTofTimmenseTvit
alityTinTensuringTaTcompany'sTcontinuedTgrowthTandTsurvival.
B1.TStageTofTWoolner’sT5-StageTModelTtheTCompanyTIsTCurrentlyTIn.
, C721TTaskT1T–
TChangeTManagement
RegardingTWoolner'sT5-
stageTmodel,TtheTcompanyTinTtheTscenarioTisTcurrentlyTinTtheTsecondTstage.
B1A.TExplainTWhyTtheTCompanyTIsTinTtheTIdentifiedTStage.
ThereThasTbeenTaTdevelopmentTofTformalizedTprocessesToverTtheTlastTdecadeTth
eTcompanyThasTbeenTinTbusiness.TDueTtoTthisTformalization,TtheTcompanyThasTbeenTta
kenToutTofTtheTfirstTstage.TTheTfirstTstageTisTwhenTaTnewTcompanyTlearnsTfromTtrialTa
ndTerror.
AccordingTtoTAcrobatiqT(2022),TinTtheTsecondTstage,TaTstableTorganizationTbeginsTto
TseeTtheTneedTforTlearning,TandTonceTthisTneedThasTbeenTrealized,TtheTorganizationT
beginsTtoTintroduceTtrainingTscenariosTviaTaT3rdTparty.
TheTcompanyTinTtheTscenarioThasTidentifiedTaTneed,TwithTthatTneedTbeingT
growthTandTtraining,TandTthisTsituationTalignsTwithTtheTsecondTstageTofTWoolner'
sT5-
TstageTmodel.TTheTcompanyTinTtheTscenarioThasThiredTaTchangeTmanagementTexpertTt
oTguideTtheTcompanyTinTsatisfyingTtheTgrowthTandTtrainingTneedsTtheTcompanyThasTid
entified.TTheTcompanyTinTtheTscenarioThasTyetTtoTmakeTitTtoTtheTthirdTstageTofTWool
ner'sT5-
stageTmodel,Twhere,TinTtheTthirdTstage,TaTcompanyThasTbegunTtoTprovideTinternalTtrain
ingTmeasuresTthatTareTviewedTasTcriticalTinTallowingTtheTcompanyTtoTcontinueTtoTgro
wTandTsucceed.
B2.THowTWillTtheTCompanyTinTtheTScenarioTUseTSenge’sT5TDisciplinesTtoT
BecomeTaTLearningTOrganization.
RegardingTtheTfirstTdiscipline,TaccordingTtoTFeldmanT(2013),TtheTability