BUSMHR 3200 organizational behavior &
HR Question and answers 100% correct
organization - correct answer ✔-a consciously coordinated social unit
-composed of two or more people
-functions on a relatively continuous basis to achieve a common goal or set of
goals
-characterized by formal roles that define the behavior of its members
EX: OSU band
top "derailers" that cause one to fail - correct answer ✔-insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
human relations movement - correct answer ✔-increasing number of
studies/writings from behavioral from behavioral scientists focusing on the
"human" factor
important people during this time:
-Mary Parker Follet 1920- one of the first senior level consultants
-Elton Mayo ("The Human Problems of an Industrial Civilization" & Hawthorne
Studies
,-collective bargaining legalized in 1935 (had to be thinking about working with
people rather than forcing them to do a job)
-Douglas McGregor's "Theory X" vs "Theory Y"
McGregor's "Theory X" vs "Theory Y" - correct answer ✔two mindsets-
"Theory X" Assumptions (what everyone thought at that time):
-people dislike work & avoid it whenever possible
-people need to be coerced to work
-people require close supervision at all times
-most people prefer to be directed, have little ambitions & avoid responsibility
"Theory Y" Assumptions (what McGregor advocated instead- more
progressive view):
-work is seen as a natural activity, like play or rest
-given objectives, people can be very self directed
-people become committed to objectives with some reward
-most people are ambitious & can accept (and seek out) responsibility
*one doesn't replace the other, just different perspectives on people*
"human capital" as a key strategic asset - correct answer ✔organizations can
use their resources & competencies (ex: human capital) to create value
(resource based view of the firm)
,-can do this by lowering costs, providing something of unique value, or both
-strong source of competitive advantage
what makes human capital a source of competitive advantage - correct
answer ✔-value
-rareness
-not easily imitated
-not easily substituted or replaced
-organizations able to successfully utilize the resource
*part of the "resource-based view of the firm"*
individual human capital - correct answer ✔what an individual brings to the
party
-visions & aspirations
-intellect, knowledge
-technical & social skills
-confidence/self esteem
-enthusiasm
-motivation & committment
-honesty & integrity
-persistence
-initiative/entrepreneurship
-emotional maturity
, social capital - correct answer ✔the value we see when people work
effectively together
-shared visions/goals
-shared values & culture
-trust, mutual respect
-friendships & supportiveness
-engagement
-cooperation/collaboration
-team effectiveness
-mentoring/role modeling
-functional vs dysfunctional conflict
-organizational citizenship
strategic management - correct answer ✔-critical to an organization's
success
-addresses the competitive challenges faced by the organization
-a plan for bringing together integrating goals, tactics, policies, & actions as a
meaningful whole
-has 2 primary elements:
1. strategy formulation (designing/developing a strategy)
2. strategy implementation (making it happen)
-corporate social responsibility and ethics continue to play an increasing role
in this
elements in strategy formulation - correct answer ✔vision -> mission -> goals
-> STRATEGIC PLAN
HR Question and answers 100% correct
organization - correct answer ✔-a consciously coordinated social unit
-composed of two or more people
-functions on a relatively continuous basis to achieve a common goal or set of
goals
-characterized by formal roles that define the behavior of its members
EX: OSU band
top "derailers" that cause one to fail - correct answer ✔-insensitivity to others
-poor working relations
-inability to build or lead a team
-authoritarianism
-inability to change and adapt
human relations movement - correct answer ✔-increasing number of
studies/writings from behavioral from behavioral scientists focusing on the
"human" factor
important people during this time:
-Mary Parker Follet 1920- one of the first senior level consultants
-Elton Mayo ("The Human Problems of an Industrial Civilization" & Hawthorne
Studies
,-collective bargaining legalized in 1935 (had to be thinking about working with
people rather than forcing them to do a job)
-Douglas McGregor's "Theory X" vs "Theory Y"
McGregor's "Theory X" vs "Theory Y" - correct answer ✔two mindsets-
"Theory X" Assumptions (what everyone thought at that time):
-people dislike work & avoid it whenever possible
-people need to be coerced to work
-people require close supervision at all times
-most people prefer to be directed, have little ambitions & avoid responsibility
"Theory Y" Assumptions (what McGregor advocated instead- more
progressive view):
-work is seen as a natural activity, like play or rest
-given objectives, people can be very self directed
-people become committed to objectives with some reward
-most people are ambitious & can accept (and seek out) responsibility
*one doesn't replace the other, just different perspectives on people*
"human capital" as a key strategic asset - correct answer ✔organizations can
use their resources & competencies (ex: human capital) to create value
(resource based view of the firm)
,-can do this by lowering costs, providing something of unique value, or both
-strong source of competitive advantage
what makes human capital a source of competitive advantage - correct
answer ✔-value
-rareness
-not easily imitated
-not easily substituted or replaced
-organizations able to successfully utilize the resource
*part of the "resource-based view of the firm"*
individual human capital - correct answer ✔what an individual brings to the
party
-visions & aspirations
-intellect, knowledge
-technical & social skills
-confidence/self esteem
-enthusiasm
-motivation & committment
-honesty & integrity
-persistence
-initiative/entrepreneurship
-emotional maturity
, social capital - correct answer ✔the value we see when people work
effectively together
-shared visions/goals
-shared values & culture
-trust, mutual respect
-friendships & supportiveness
-engagement
-cooperation/collaboration
-team effectiveness
-mentoring/role modeling
-functional vs dysfunctional conflict
-organizational citizenship
strategic management - correct answer ✔-critical to an organization's
success
-addresses the competitive challenges faced by the organization
-a plan for bringing together integrating goals, tactics, policies, & actions as a
meaningful whole
-has 2 primary elements:
1. strategy formulation (designing/developing a strategy)
2. strategy implementation (making it happen)
-corporate social responsibility and ethics continue to play an increasing role
in this
elements in strategy formulation - correct answer ✔vision -> mission -> goals
-> STRATEGIC PLAN
