ADM 4338 Exam questions with answers
Strategic training and development ✔✔The alignment of an organization's training needs and programs
with an organization's strategy and objectives
High-performance work system ✔✔An interrelated system of human resource practices and policies
that usually includes rigorous recruitment and selection procedures, performance-contingent incentive
compensation, performance management, a commitment to employee involvement, and extensive
training and development programs
Instructional systems design (ISD) model ✔✔A rational and scientific model of the training and
development process that consists of a needs analysis, training design and delivery, and training
evaluation
workplace learning ✔✔The process of acquiring job-related knowledge and skills through formal training
programs and informal social interactions among employees
70-20-10 model ✔✔- 70 percent of a leader's development comes from challenging on-the-job
experiences
- 20 percent of a leader's development comes from personal relationships with others (coaching,
mentoring)
- 10 percent of a leader's development comes from formal learning experiences (workshops)
informal learning ✔✔Learning that occurs naturally as part of work and is not planned or designed by
the organization
formal learning ✔✔Learning that is structured and planned by the organization
ACT theory ✔✔Learning takes place in three stages that are known as declarative knowledge,
knowledge compilation, and procedural knowledge or proceduralization
,resource allocation theory ✔✔Individuals possess limited cognitive resources that can be used to learn a
new task
declarative knowledge ✔✔knowledge of information that can be expressed in words
knowledge compilation ✔✔Integrating tasks into sequences to simplify and streamline the task
procedural knowledge ✔✔Knowledge of how to do something, such as riding a bike; expressed in
behaviours rather than in words.
Kolb's learning style ✔✔the way in which an individual gathers information and processes and evaluates
it during the learning process
learning cycle ✔✔people use each of the four modes of learning in a sequence that begins with concrete
experience followed by reflective observation, abstract conceptualization, and active experimentation
Fleming's learning style ✔✔an individual's preferred ways of gathering, organizing, and thinking about
information
VARK ✔✔visual, auditory, read/write, kinesthetic
shaping ✔✔The reinforcement of each step in a process until it is mastered
chaining ✔✔the reinforcement of entire sequences of a task
generalization ✔✔the conditioned response occurs in circumstances different from those during
learning
social learning ✔✔learning through interactions with others
, self-efficacy ✔✔the beliefs that people have about their ability to meet the demands of a specific
situation; feelings of self-confidence
self-regulation ✔✔managing one's own behaviour through a series of internal processes
self-regulated learning ✔✔The use of affective, cognitive, and behavioural processes during a learning
experience to reach a desired level of achievement
self-regulation prompts ✔✔asking trainees questions about their learning, goals, and goal progress to
encourage self-regulation during training
Adragogy ✔✔a adult-oriented approach to learning that takes into account the differences between
adult and child learners
pedagogy ✔✔the traditional approach to learning to educate children and youth
Goal orientation ✔✔A dispositional or situational goal preference in achievement situations
Learning Goal Orientation (LGO) ✔✔A focus on developing competence by acquiring new skills and
mastering new tasks
Prove performance goal orientation (PPGO) ✔✔A focus on favourable judgments from others for one's
performance outcomes
Avoid performance goal orientation (APGO) ✔✔A focus on avoiding negative judgments from others for
one's performance outcomes
learning goals ✔✔Process-oriented goals that focus on the learning process
Strategic training and development ✔✔The alignment of an organization's training needs and programs
with an organization's strategy and objectives
High-performance work system ✔✔An interrelated system of human resource practices and policies
that usually includes rigorous recruitment and selection procedures, performance-contingent incentive
compensation, performance management, a commitment to employee involvement, and extensive
training and development programs
Instructional systems design (ISD) model ✔✔A rational and scientific model of the training and
development process that consists of a needs analysis, training design and delivery, and training
evaluation
workplace learning ✔✔The process of acquiring job-related knowledge and skills through formal training
programs and informal social interactions among employees
70-20-10 model ✔✔- 70 percent of a leader's development comes from challenging on-the-job
experiences
- 20 percent of a leader's development comes from personal relationships with others (coaching,
mentoring)
- 10 percent of a leader's development comes from formal learning experiences (workshops)
informal learning ✔✔Learning that occurs naturally as part of work and is not planned or designed by
the organization
formal learning ✔✔Learning that is structured and planned by the organization
ACT theory ✔✔Learning takes place in three stages that are known as declarative knowledge,
knowledge compilation, and procedural knowledge or proceduralization
,resource allocation theory ✔✔Individuals possess limited cognitive resources that can be used to learn a
new task
declarative knowledge ✔✔knowledge of information that can be expressed in words
knowledge compilation ✔✔Integrating tasks into sequences to simplify and streamline the task
procedural knowledge ✔✔Knowledge of how to do something, such as riding a bike; expressed in
behaviours rather than in words.
Kolb's learning style ✔✔the way in which an individual gathers information and processes and evaluates
it during the learning process
learning cycle ✔✔people use each of the four modes of learning in a sequence that begins with concrete
experience followed by reflective observation, abstract conceptualization, and active experimentation
Fleming's learning style ✔✔an individual's preferred ways of gathering, organizing, and thinking about
information
VARK ✔✔visual, auditory, read/write, kinesthetic
shaping ✔✔The reinforcement of each step in a process until it is mastered
chaining ✔✔the reinforcement of entire sequences of a task
generalization ✔✔the conditioned response occurs in circumstances different from those during
learning
social learning ✔✔learning through interactions with others
, self-efficacy ✔✔the beliefs that people have about their ability to meet the demands of a specific
situation; feelings of self-confidence
self-regulation ✔✔managing one's own behaviour through a series of internal processes
self-regulated learning ✔✔The use of affective, cognitive, and behavioural processes during a learning
experience to reach a desired level of achievement
self-regulation prompts ✔✔asking trainees questions about their learning, goals, and goal progress to
encourage self-regulation during training
Adragogy ✔✔a adult-oriented approach to learning that takes into account the differences between
adult and child learners
pedagogy ✔✔the traditional approach to learning to educate children and youth
Goal orientation ✔✔A dispositional or situational goal preference in achievement situations
Learning Goal Orientation (LGO) ✔✔A focus on developing competence by acquiring new skills and
mastering new tasks
Prove performance goal orientation (PPGO) ✔✔A focus on favourable judgments from others for one's
performance outcomes
Avoid performance goal orientation (APGO) ✔✔A focus on avoiding negative judgments from others for
one's performance outcomes
learning goals ✔✔Process-oriented goals that focus on the learning process
