Practice Test)NCCT Practice Test: Questions & Answers
Title 1 of the Americans with disabilities act ADA mandates that individuals with disabilities are -
ANSWER:Not be discriminated against in obtaining employment
Which of the following healthcare issues is not covered under the health insurance portability and
accountability act HIPAA - ANSWER:Outlining payment of Medicare and Medicaid
Under the doctrine of respondeat superior, who can potentially be held legally responsible for an act of
negligence by a medical assistant - ANSWER:But the medical assistant and the employer/ provider
Which of the following constitutes a breach of contract by healthcare provider - ANSWER:Discontinuing
treatment because the patient did not pay in a timely manner
Touching a patient in a manner to which they have not consented is considered a tort of -
ANSWER:Battery
All of the following minors under age 18 I considered emancipated except a minor who is -
ANSWER:Being treated for a sexually transmitted disease
Unless public safety is involved what is required in all cases to release patient medical records after a
subpoena Is issued? - ANSWER:The patients written consent
According to typical statutes of limitations involving negligence or malpractice which of the following
time points is not used as a starting point? - ANSWER:When the litigant filed a claim
What normal patient right is suspended upon discovery of child abuse - ANSWER:Confidentiality
A POLST form is a type of - ANSWER:living will or advance directive
Generally, medical assistance are permitted to do certain clinical procedures only under the supervision
of an employer provider because they are not - ANSWER:Licensed
Which of the following best describes ethics - ANSWER:Personal values governing and individuals
perceptions of right and wrong
Bio ethics is defined as - ANSWER:Any ethical matter that pertains to life and or healthcare
Which of the following principles for a medical assistant is not set forth by the American Association of
medical assistance (AAMA) code of ethics - ANSWER:Specific ways of dealing with certain situations
At present, what is the main difference between reporting child abuse and reporting elder or intimate
partner abuse - ANSWER:Child abuse must be reported to authorities in all 50 states while other types of
abuse do not always need to be reported
A provider is dealing with a patient with HIV or AIDS. Which of the following statements regarding the
providers legal or ethical requirements is not true? - ANSWER:The provider can ethically deny treatment
What is the time frame during which an abortion can be legally performed in all states -
ANSWER:Abortion can be performed during the first trimester
, Therapeutic communication interjects what element into communication - ANSWER:Empathy
Active listening requires - ANSWER:Being attuned to what the other person is saying and what they are
communicating nonverbally
In order for verbal communication between two people to be effective the sender message must be -
ANSWER:Complete, clear and concise, cohesive. All of the above
In the United States what do most people consider a comfortable personal space for dealing on a
personal ( not intimate) level with another individual - ANSWER:Between 1-1/2 and 4 feet
The use of a defense mechanism in which a person unconsciously describes their own Undesirable acts
or impulses to someone else is known as - ANSWER:Projection
According to Maslow's hierarchy of needs, what is the first level of need that people must satisfy before
all others - ANSWER:Psychological and survival needs
A cultural broker is someone who - ANSWER:Acts as an intermediary or advocate for another person or
cultural group within the health care community
When interviewing a patient, which of the following types of questions prompts only a yes or no
response - ANSWER:Closed questions
Which of the following does not Initially occur when a person is exposed to an acute stressor -
ANSWER:Triggering of the parasympathetic nervous system
In order, what are the four stages of job burn out - ANSWER:Honeymoon, Reality, dissatisfaction, a sad
state.
Which of the following activities does not relieve stress? - ANSWER:Gladly accepting all assigned work
The symptoms lethargy and weight loss can be associated with which of the following conditions -
ANSWER:AIDS, cancer, End- stage renal disease, all of the above
According to Dr. Kubler-Ross, What are the most likely stages of grief experienced by a patient with a life-
threatening illness, in order? - ANSWER:denial, anger, bargaining, depression, acceptance
Which of the following management styles offers rewards to subordinates in terms of teamwork,
recognition by other workers, and self actualization? - ANSWER:participatory management
If an office manager is using a teamwork approach, what is the first step in getting the team started? -
ANSWER:Developing a work statement with the team
As an office manager, when is the best time to carry out a salary review for employees? - ANSWER:At the
beginning of each year
A medical assistant who functions as a human resources manager is responsible for developing and
updating which of the following documents? - ANSWER:the office policy manual
Which of the following actions during an initial employment interview is discouraged? -
ANSWER:Offering the applicant the job at that time
Title 1 of the Americans with disabilities act ADA mandates that individuals with disabilities are -
ANSWER:Not be discriminated against in obtaining employment
Which of the following healthcare issues is not covered under the health insurance portability and
accountability act HIPAA - ANSWER:Outlining payment of Medicare and Medicaid
Under the doctrine of respondeat superior, who can potentially be held legally responsible for an act of
negligence by a medical assistant - ANSWER:But the medical assistant and the employer/ provider
Which of the following constitutes a breach of contract by healthcare provider - ANSWER:Discontinuing
treatment because the patient did not pay in a timely manner
Touching a patient in a manner to which they have not consented is considered a tort of -
ANSWER:Battery
All of the following minors under age 18 I considered emancipated except a minor who is -
ANSWER:Being treated for a sexually transmitted disease
Unless public safety is involved what is required in all cases to release patient medical records after a
subpoena Is issued? - ANSWER:The patients written consent
According to typical statutes of limitations involving negligence or malpractice which of the following
time points is not used as a starting point? - ANSWER:When the litigant filed a claim
What normal patient right is suspended upon discovery of child abuse - ANSWER:Confidentiality
A POLST form is a type of - ANSWER:living will or advance directive
Generally, medical assistance are permitted to do certain clinical procedures only under the supervision
of an employer provider because they are not - ANSWER:Licensed
Which of the following best describes ethics - ANSWER:Personal values governing and individuals
perceptions of right and wrong
Bio ethics is defined as - ANSWER:Any ethical matter that pertains to life and or healthcare
Which of the following principles for a medical assistant is not set forth by the American Association of
medical assistance (AAMA) code of ethics - ANSWER:Specific ways of dealing with certain situations
At present, what is the main difference between reporting child abuse and reporting elder or intimate
partner abuse - ANSWER:Child abuse must be reported to authorities in all 50 states while other types of
abuse do not always need to be reported
A provider is dealing with a patient with HIV or AIDS. Which of the following statements regarding the
providers legal or ethical requirements is not true? - ANSWER:The provider can ethically deny treatment
What is the time frame during which an abortion can be legally performed in all states -
ANSWER:Abortion can be performed during the first trimester
, Therapeutic communication interjects what element into communication - ANSWER:Empathy
Active listening requires - ANSWER:Being attuned to what the other person is saying and what they are
communicating nonverbally
In order for verbal communication between two people to be effective the sender message must be -
ANSWER:Complete, clear and concise, cohesive. All of the above
In the United States what do most people consider a comfortable personal space for dealing on a
personal ( not intimate) level with another individual - ANSWER:Between 1-1/2 and 4 feet
The use of a defense mechanism in which a person unconsciously describes their own Undesirable acts
or impulses to someone else is known as - ANSWER:Projection
According to Maslow's hierarchy of needs, what is the first level of need that people must satisfy before
all others - ANSWER:Psychological and survival needs
A cultural broker is someone who - ANSWER:Acts as an intermediary or advocate for another person or
cultural group within the health care community
When interviewing a patient, which of the following types of questions prompts only a yes or no
response - ANSWER:Closed questions
Which of the following does not Initially occur when a person is exposed to an acute stressor -
ANSWER:Triggering of the parasympathetic nervous system
In order, what are the four stages of job burn out - ANSWER:Honeymoon, Reality, dissatisfaction, a sad
state.
Which of the following activities does not relieve stress? - ANSWER:Gladly accepting all assigned work
The symptoms lethargy and weight loss can be associated with which of the following conditions -
ANSWER:AIDS, cancer, End- stage renal disease, all of the above
According to Dr. Kubler-Ross, What are the most likely stages of grief experienced by a patient with a life-
threatening illness, in order? - ANSWER:denial, anger, bargaining, depression, acceptance
Which of the following management styles offers rewards to subordinates in terms of teamwork,
recognition by other workers, and self actualization? - ANSWER:participatory management
If an office manager is using a teamwork approach, what is the first step in getting the team started? -
ANSWER:Developing a work statement with the team
As an office manager, when is the best time to carry out a salary review for employees? - ANSWER:At the
beginning of each year
A medical assistant who functions as a human resources manager is responsible for developing and
updating which of the following documents? - ANSWER:the office policy manual
Which of the following actions during an initial employment interview is discouraged? -
ANSWER:Offering the applicant the job at that time
