IICRC
FCT
LATEST FINAL EXAM REVIEW
Q&S
©2024/2025
,1. What is the primary objective of routine cleaning in hard
surface floor maintenance?
- A) To repair damaged flooring
- B) To protect the flooring from initial damage
- C) To remove loose soils and debris
- D) To apply protective coatings
Correct ANS: C) To remove loose soils and debris
2. Which type of hard surface flooring is particularly susceptible
to acid damage, necessitating specific cleaning precautions?
- A) Vinyl Composition Tile (VCT)
- B) Porcelain tile
- C) Natural stone
- D) Laminate flooring
Correct ANS: C) Natural stone
3. When conducting periodic maintenance on hard surface
flooring, which procedure is typically emphasized?
- A) Dry sweeping
©2024/2025
, - B) Finish recoating
- C) Wet mopping
- D) Spot cleaning
Correct ANS: B) Finish recoating
4. In restorative cleaning, what is a potential method for
addressing deeply ingrained soils in ceramic tiles?
- A) Dust mopping
- B) High-pressure rinsing
- C) Light scrubbing
- D) Using acidic cleaner
Correct ANS: D) Using acidic cleaner
5. Why is it important to follow a structured methodology when
performing floor maintenance?
- A) To reduce labor costs significantly
- B) To extend the life of the floor
- C) To enhance the aesthetic appeal immediately
- D) To minimize the need for protective coatings
Correct ANS: B) To extend the life of the floor
©2024/2025
, 6. What is the role of pH balance in cleaning products used for
hard surface floors?
- A) Increases cleaning power in all scenarios
- B) Determines suitability for specific materials
- C) Enhances fragrance of the cleaning solution
- D) Assures non-toxicity of the product
Correct ANS: B) Determines suitability for specific materials
7. For which type of flooring would a pH-neutral cleaner be
most appropriate to avoid surface damage?
- A) Unglazed porcelain
- B) Marble
- C) Concrete
- D) Ceramic tile
Correct ANS: B) Marble
8. What best practice should be observed when using a buffing
machine on a high-gloss floor finish?
- A) Use maximum speed at all times
- B) Use a soft buffing pad
- C) Keep the machine in a fixed position
©2024/2025
FCT
LATEST FINAL EXAM REVIEW
Q&S
©2024/2025
,1. What is the primary objective of routine cleaning in hard
surface floor maintenance?
- A) To repair damaged flooring
- B) To protect the flooring from initial damage
- C) To remove loose soils and debris
- D) To apply protective coatings
Correct ANS: C) To remove loose soils and debris
2. Which type of hard surface flooring is particularly susceptible
to acid damage, necessitating specific cleaning precautions?
- A) Vinyl Composition Tile (VCT)
- B) Porcelain tile
- C) Natural stone
- D) Laminate flooring
Correct ANS: C) Natural stone
3. When conducting periodic maintenance on hard surface
flooring, which procedure is typically emphasized?
- A) Dry sweeping
©2024/2025
, - B) Finish recoating
- C) Wet mopping
- D) Spot cleaning
Correct ANS: B) Finish recoating
4. In restorative cleaning, what is a potential method for
addressing deeply ingrained soils in ceramic tiles?
- A) Dust mopping
- B) High-pressure rinsing
- C) Light scrubbing
- D) Using acidic cleaner
Correct ANS: D) Using acidic cleaner
5. Why is it important to follow a structured methodology when
performing floor maintenance?
- A) To reduce labor costs significantly
- B) To extend the life of the floor
- C) To enhance the aesthetic appeal immediately
- D) To minimize the need for protective coatings
Correct ANS: B) To extend the life of the floor
©2024/2025
, 6. What is the role of pH balance in cleaning products used for
hard surface floors?
- A) Increases cleaning power in all scenarios
- B) Determines suitability for specific materials
- C) Enhances fragrance of the cleaning solution
- D) Assures non-toxicity of the product
Correct ANS: B) Determines suitability for specific materials
7. For which type of flooring would a pH-neutral cleaner be
most appropriate to avoid surface damage?
- A) Unglazed porcelain
- B) Marble
- C) Concrete
- D) Ceramic tile
Correct ANS: B) Marble
8. What best practice should be observed when using a buffing
machine on a high-gloss floor finish?
- A) Use maximum speed at all times
- B) Use a soft buffing pad
- C) Keep the machine in a fixed position
©2024/2025
