OPMA 3306 Chapter 1(A+ Graded)
One reason for studying operations and supply chain management (OSCM) is which of the following?
correct answers All managers should understand the basic principles that guide the design of
transformation processes.
The Goods-Services Continuum consists of which set of the following categories? correct answers Pure
goods, core goods, core services, pure services
Which of the following are defined as core goods? correct answers Data storage systems
Current issues in OSCM do not include: correct answers Increasing global supply chain employment.
Which of the following are not listed in the text as jobs in OSCM? correct answers Data Center manager
Which of the following is not a characteristic that distinguishes services from goods? correct answers
Service jobs are unskilled.
Which of the following is not a way that operations and supply processes are categorized? correct
answers Selecting
One of the "package of features" that make up a service is: correct answers Facilitating goods
Which of the following is not a measure of operations and supply chain management efficiency used by
Wall Street? correct answers Earnings per share
Which of the following is a measure of operations and supply management efficiency used by Wall
Street? correct answers Receivable turnover
The ability to maintain balance in a system is referred to as correct answers Sustainability
Doing something at the lowest possible cost is called: correct answers Efficiency
One reason for studying operations and supply chain management (OSCM) is which of the following?
correct answers All managers should understand the basic principles that guide the design of
transformation processes.
The Goods-Services Continuum consists of which set of the following categories? correct answers Pure
goods, core goods, core services, pure services
Which of the following are defined as core goods? correct answers Data storage systems
Current issues in OSCM do not include: correct answers Increasing global supply chain employment.
Which of the following are not listed in the text as jobs in OSCM? correct answers Data Center manager
Which of the following is not a characteristic that distinguishes services from goods? correct answers
Service jobs are unskilled.
Which of the following is not a way that operations and supply processes are categorized? correct
answers Selecting
One of the "package of features" that make up a service is: correct answers Facilitating goods
Which of the following is not a measure of operations and supply chain management efficiency used by
Wall Street? correct answers Earnings per share
Which of the following is a measure of operations and supply management efficiency used by Wall
Street? correct answers Receivable turnover
The ability to maintain balance in a system is referred to as correct answers Sustainability
Doing something at the lowest possible cost is called: correct answers Efficiency
