100% Solved!!
After opening a report from a patient's previous provider, which of the following is the
medical administrative assistant's next step? - ANSWERSGive the report to the current
provider for review.
Which of the following is the purpose of the encounter form? - ANSWERSTo save time
and improve accuracy in data entry.
A CMAA instructs a patient to arrive on Monday at 9:00 a.m. for cast removal because
the provider is only available on Monday morning for the procedure. Which of the
following methods of scheduling is the assistant using? - ANSWERSClustering.
A CMAA should take which of the following actions to be in compliance with OSHA? -
ANSWERSParticipate in training concerning infection control.
Which of the following means "swallow"? - ANSWERSPhag-.
When a CMAA communicates information that contains PHI, which of the following
means is appropriate? - ANSWERSLetter.
Microsoft Excel is an example of which of the following types of programs? -
ANSWERSSpreadsheet application.
At which of the following times should the CMAA pull a patient's daily chart? -
ANSWERSThe evening before the patient's appointment.
A provider's office receives a remittance advice showing a denial code. The CMAA
creates a formal written request for review of the rejected claim. The assistant should
use which of the following formats? - ANSWERSClaim appeal.
Which of the following actions is required by a patient when requesting a copy of his
medical record? - ANSWERSComplete a Record Release Authorization.
After deactivating the security system, which of the following actions should a CMAA
take next when opening the office in the morning? - ANSWERSAccess the answering
service.
Which of the following actions is appropriate for the CMAA to taker when processing
incoming mail? - ANSWERSShred unwanted mail.
, A CMAA is asked to schedule a CXR for a patient. The assistant should make an
appointment for the following? - ANSWERSAn x-ray of the chest.
A CMAA in a multi- specialty practice is scheduling an appointment for a patient who
has an arrhythmia. Which of the provider should the CMAA schedule an appointment
with? - ANSWERSCardiologist. (Heart)
Which of the following must be provided to a patient on a first visit, as required by
HIPAA? - ANSWERSNotice of Privacy Practices.
Which of the following parties owns the patient's physical medical record? -
ANSWERSThe provider.
A patient who previously smoked on a regular basis, no longer smokes. Which of the
following abbreviations represents the section of the medical recording which this
information should be documented? - ANSWERSPH. (Past History x)
A patient is seeking a second opinion for an upcoming surgical procedure and has a
referral from a provider. When the patient calls to schedule an appointment, which of
the following actions should the CMAA take to assist in this process? - ANSWERSVerify
that the patient's insurance is accepted by the provider.
Which of the following word roots means "abdominal wall"? - ANSWERSLapar/o-.
When creating a retention schedule for a patient medical records, a CMAA should
consult which of the following? - ANSWERSState guidelines.
To which of the following departments should a patient go for a WBC count? -
ANSWERSLaboratory.
A provider refers a patient to a specialist for a carcinoma. The CMAA should schedule
an appointment with which of the following specialists? - ANSWERSOncologist. (Skin
Cancer)
Which of the following describes a difference between Medicare and Medicaid? -
ANSWERSMedicare (65 years or older) is funded by the federal government, but
Medicaid is funded by both the state and federal government.
Which of the following should a CMAA consult to find the proper method of scheduling
an appointment for a particular office? - ANSWERSPractice Policy Manual.
A patient wants to update his medical record to include medication sensitivity,
information that he had failed to provide. Which of the following actions should the
CMAA take? - ANSWERSMake a new entry to update the previous information.