197.Assignment of benefits - ANSWERSA patient should sign what form to authorize
payment directly to a provider from a third party payer?
220.Verify insurance eligibility prior to scheduling the patient - ANSWERSA new patient
leaves the office because the practice does not accept his insurance, the MAA should
do what to prevent this scenario from happening?
203. Neurologist - ANSWERSIf a patient has Parkinson's disease what type of specialist
should they see?
199.Signed release of information from the patient. - ANSWERSThe MAA should obtain
what before providing a patient's PHI information?
147.MSDS - ANSWERSThe MAA should obtain information about hazardous
substances by referring to?
124.BUN - ANSWERSWhat laboratory test would be performed on a patient that has an
appointment for decreased renal function?
89. - ANSWERSA patient is afebrile and has rhinorrhea? Runny nose but has no fever
50. Manually add the procedure code to the form. - ANSWERSAction needed if a
prescribed CPT code is not listed on an encounter form?
32. Obtain the provider's order - ANSWERSWhen scheduling an inpatient admission
what should you obtain?
1.Dismiss a patient - ANSWERSCertified mail is used for what?
2. Obtaining prior authorization - ANSWERSVerify CPT codes for?
3. Have patient ask their provider to explain other options - ANSWERSInvasive
procedure being done and patient wants to know what other options there are?
4.CVA - ANSWERSAbbreviation for stroke?
5.Postage ( less than $50.00 - ANSWERSWhat can be purchased with petty cash?
6. Provider's prescription pad - ANSWERSAt the close of the day what must be secured
with a lock and key?
7. EEG - ANSWERSAbbreviation for electroencephalogram?
,8. Fraud - ANSWERSAltering patient's records is considered?
9. Deductible - ANSWERSWhat is it called when out-of-pocket expenses have not been
met?
10. Patients arrive at their own convenience - ANSWERSOpen hours scheduling is
what?
11. At time of visit - ANSWERSWhat is the most efficient method to collect payments for
services?
12.Lymphadenectomy - ANSWERSRefers to removal of all or part of a tissue?
13 Inform patient copayment is due at time of service. - ANSWERSIf a patient refuses
to make a copayment what should you do?
14.Progress notes - ANSWERSIf a third party payer is requesting documentation for
billed services what should be sent?
15.Review the appointment schedule - ANSWERSWhat is a priority when pulling daily
charts?
16.The provider - ANSWERSWho must be present for an informed consent signature?
17.Patient's name - ANSWERSWhat must all pages of a patient's medical record
include?
18.Numerical - ANSWERSWhat medical record filing system protects patient's privacy
and allows for expansion?
19. Appointment reminder - ANSWERSWhat should you give to the patient when
scheduling a routine return visit?
20.Explain that Medicare does not cover dependents. - ANSWERSIf a patient presents
a Medicare card that belongs to the parents and says that she is a dependent and is
eligible what should you do?
21.12 months after date of service - ANSWERSAffordable Care Act claims can be
submitted how long after services are rendered?
22.Written order from provider - ANSWERSPatient requires a diagnostic procedure
what is required?
, 23.Explain that another physical cannot be scheduled for another 2 months -
ANSWERSMedicare patient had a physical within the last 10 months and wants to
schedule another physical within a week what do you tell them?
24.Inform them of the cancellation policy - ANSWERSWhat do you tell a new patient
when scheduling them for a physical exam?
25.Abandonment - ANSWERSA provider leaves two without leaving a contact number
or coverage, what is this considered?
26.Hyperthyroidism - ANSWERSWhen a gland located in the neck is producing
excessive hormones what is this called?
27. Release of information authorization form - ANSWERSWhen transmitting a medical
record what is required?
28. Before an employee begins work and annually thereafter. - ANSWERSEmployers
are mandated to provide a training program to employees regarding OSHA guidelines
within?
29.Claim adjustments - ANSWERSWhat is included in the explanation of benefits?
30. Nephrolithiasis - ANSWERSWhat is called the presence of several large kidney
stones?
31.Dismissal letter - ANSWERSWhat should be sent by certified mail?
33.When a patient provided a signed release - ANSWERSWhen is it appropriate to
release test results to a family member?
Schedule the patient for the last appointment of the day - ANSWERSWhat strategy is
used for scheduling a patient that has been late for the two previous appointments?
35.Occupation - ANSWERSWhat is necessary to confirm a patient's demographics?
36. Assignment of benefits - ANSWERSWhat is it called when a patient authorizes a
third party payer to reimburse a provider directly by signing what?
37. When it is another provider from another office wanting to discuss a patient case. -
ANSWERSWhen should a telephone call be routed directly to the provider?
38.A surgical puncture to remove fluid from the right shoulder joint - ANSWERSWhat is
arthrocentesis of the right shoulder?
39. Submit an online form - ANSWERSWhat is an appropriate way to file a complaint
with OSHA?