NHA CMAA Practice Questions &
Answers 100% Solved!!
Which of the following is the best financial approach for for a medical administrative
assistant to take to minimize collection accounts? - ANSWERSMaintain current patient
information.
Which of the following legal terms describes a situation in which a failure to exercise
treatment causes harm to a patient? - ANSWERSNegligence
Which of the following is a party who is financially responsible for payment? -
ANSWERSGuarantor
A medical administrative assistant is working with the mother who is receiving care after
the birth of her newborn. Which of the following describes the mother's condition? -
ANSWERSPostpartum
Which of the following is the main purpose of a day sheet? - ANSWERSTo ensure
accurate accounting.
According to the needlestick safety and prevention act which of the following information
must be included in needlestick and sharps injury log? - ANSWERSThe location of the
incident.
A medical administrative assistant in a specialist's office is scheduling an appointment
for a patient who has HMO insurance. Which of the following should the assistant obtain
prior to the specialist seeing the patient? - ANSWERSReferral.
Which of the following information should the Medical Administrative Assistant include
on a claim form? - ANSWERSNPI
Which of the following parts of Medicare offers prescription benefits? - ANSWERSPart
D
A patient is allergic to eggs and therefore cannot receive influenza immunizations. The
medical administrative Assistant should recognize that the patient's egg allergy is which
of the following? - ANSWERSContraindication.
A Medical Administrative Assistant should obtain information about hazardous
substances by referring to which of the following? - ANSWERSSDS (Safety Data Sheet)
,Which of the the following is the priority action for Medical Administrative Assistant to
take when making a financial policy change? - ANSWERSNotify all patients of the fee
schedule policy change.
During the patient checkout procedure, a Medical Administrative Assistant should take
which of the following actions? - ANSWERSSchedule follow-up appointment.
A Medical Administrative Assistant is creating a new file for a patient named Jane
Johnson-George. The assistant should file the new record using which of the following
alphabetical filing system rules? - ANSWERSAs one name, ignore the hyphen.
Which of the following comments by a medical assistant is appropriate to say when
informing a patient of his payment responsibilities for an appointment? -
ANSWERS"Your copayment is $10. How would you like to pay that today?"
A spirometer measures the function of which of the following organs? -
ANSWERSLungs
When performing closing procedures for the day, which of the following must be
secured with a lock and key? - ANSWERSProvider's prescription pad.
A medical administrative assistant is giving instructions to a patient who is in the office
to have her hearing aid checked and is having difficulty hearing the assistant. Which of
the following actions should the assistant take? - ANSWERSMove the patient to a quiet
location.
Which following actions should the Medical Administrative Assistant take first when
processing mail? - ANSWERSSort
After opening the office and disarming the security system, Medical Administrative
Assistant retrieves several voicemails. Which of the following messages should the
assistant address first? - ANSWERSA patient calling to report a high blood glucose
levels and rapid breathing..
Which of the following patient information is required on the encounter form? -
ANSWERSAccount number.
An emancipated minor is scheduled for amniocentesis. Which of the following forms of
consent is required for this procedure? - ANSWERSInformed.
Which of the following forms is currently used to submit claims for hospital services and
procedures? - ANSWERSUB-04
A provider asks a Medical Administrative Assistant to schedule a surgery to remove a
patient's gallbladder. The assistant should schedule the patient for which of the
following? - ANSWERSCholecystectomy.
, A provider notes a large hematoma on the right forearm of a patient during an
examination. Using the SOAP method of documentation, in which of the following
sections of the medical record does this information belong? - ANSWERSObjective.
When a child is insured by both parents, which of the following describes how the
primary insurance coverage is determined? - ANSWERSThe primary insurance will be
the insurance carrier of the parent whose birthday comes first in a calendar year.
A patient reports a breach of confidentiality to a Medical Administrative Assistant. The
assistant should direct the patient to which of the following resources first? -
ANSWERSOffice manager.
Insurance policies contain which of the following provisions to avoid overlapping
payments? - ANSWERSCoordination of benefits.
A Medical Administrative Assistant is providing preoperative instructions to a patient
prior to a knee surgery. Which of the following techniques to the assistant use to
decrease patient anxiety? - ANSWERSReview the written instructions with the patient.
Which of the following suffixes means to cut into? - ANSWERS-otomy
Which of the following documents identifies what procedures are allowed if a patient
becomes unable to communicate medical decisions? - ANSWERSAdvance directives.
Which of the following forms is used for billing purposes and must be attached to the
patient's chart for the provider to complete? - ANSWERSEncounter form.
When greeting a patient at the reception desk, the medical Administrative Assistant
observes that the patient is diaphoretic and is coughing excessively. Which of the
following actions should the assistant take? - ANSWERSEscort the patient to an exam
room to wait for the provider.
Which of the following items should be sent by Certified Mail? - ANSWERSDismissal
letter.
Which following is a component of OSHA's hazardous communication standard? -
ANSWERSEnsuring that employee "right to know" information is available.
A patient is scheduled for a follow-up appointment in 6 months. At which of the following
times should the assistant call to remind the patient of the appointment? - ANSWERS1
day before the appointment.
A patient calls to inquire about a recent Bill and requests to speak to the provider.
Which of the following statements by the Medical Administrative Assistant is
appropriate? - ANSWERS"Please give me a minute while I retrieve your account."
Answers 100% Solved!!
Which of the following is the best financial approach for for a medical administrative
assistant to take to minimize collection accounts? - ANSWERSMaintain current patient
information.
Which of the following legal terms describes a situation in which a failure to exercise
treatment causes harm to a patient? - ANSWERSNegligence
Which of the following is a party who is financially responsible for payment? -
ANSWERSGuarantor
A medical administrative assistant is working with the mother who is receiving care after
the birth of her newborn. Which of the following describes the mother's condition? -
ANSWERSPostpartum
Which of the following is the main purpose of a day sheet? - ANSWERSTo ensure
accurate accounting.
According to the needlestick safety and prevention act which of the following information
must be included in needlestick and sharps injury log? - ANSWERSThe location of the
incident.
A medical administrative assistant in a specialist's office is scheduling an appointment
for a patient who has HMO insurance. Which of the following should the assistant obtain
prior to the specialist seeing the patient? - ANSWERSReferral.
Which of the following information should the Medical Administrative Assistant include
on a claim form? - ANSWERSNPI
Which of the following parts of Medicare offers prescription benefits? - ANSWERSPart
D
A patient is allergic to eggs and therefore cannot receive influenza immunizations. The
medical administrative Assistant should recognize that the patient's egg allergy is which
of the following? - ANSWERSContraindication.
A Medical Administrative Assistant should obtain information about hazardous
substances by referring to which of the following? - ANSWERSSDS (Safety Data Sheet)
,Which of the the following is the priority action for Medical Administrative Assistant to
take when making a financial policy change? - ANSWERSNotify all patients of the fee
schedule policy change.
During the patient checkout procedure, a Medical Administrative Assistant should take
which of the following actions? - ANSWERSSchedule follow-up appointment.
A Medical Administrative Assistant is creating a new file for a patient named Jane
Johnson-George. The assistant should file the new record using which of the following
alphabetical filing system rules? - ANSWERSAs one name, ignore the hyphen.
Which of the following comments by a medical assistant is appropriate to say when
informing a patient of his payment responsibilities for an appointment? -
ANSWERS"Your copayment is $10. How would you like to pay that today?"
A spirometer measures the function of which of the following organs? -
ANSWERSLungs
When performing closing procedures for the day, which of the following must be
secured with a lock and key? - ANSWERSProvider's prescription pad.
A medical administrative assistant is giving instructions to a patient who is in the office
to have her hearing aid checked and is having difficulty hearing the assistant. Which of
the following actions should the assistant take? - ANSWERSMove the patient to a quiet
location.
Which following actions should the Medical Administrative Assistant take first when
processing mail? - ANSWERSSort
After opening the office and disarming the security system, Medical Administrative
Assistant retrieves several voicemails. Which of the following messages should the
assistant address first? - ANSWERSA patient calling to report a high blood glucose
levels and rapid breathing..
Which of the following patient information is required on the encounter form? -
ANSWERSAccount number.
An emancipated minor is scheduled for amniocentesis. Which of the following forms of
consent is required for this procedure? - ANSWERSInformed.
Which of the following forms is currently used to submit claims for hospital services and
procedures? - ANSWERSUB-04
A provider asks a Medical Administrative Assistant to schedule a surgery to remove a
patient's gallbladder. The assistant should schedule the patient for which of the
following? - ANSWERSCholecystectomy.
, A provider notes a large hematoma on the right forearm of a patient during an
examination. Using the SOAP method of documentation, in which of the following
sections of the medical record does this information belong? - ANSWERSObjective.
When a child is insured by both parents, which of the following describes how the
primary insurance coverage is determined? - ANSWERSThe primary insurance will be
the insurance carrier of the parent whose birthday comes first in a calendar year.
A patient reports a breach of confidentiality to a Medical Administrative Assistant. The
assistant should direct the patient to which of the following resources first? -
ANSWERSOffice manager.
Insurance policies contain which of the following provisions to avoid overlapping
payments? - ANSWERSCoordination of benefits.
A Medical Administrative Assistant is providing preoperative instructions to a patient
prior to a knee surgery. Which of the following techniques to the assistant use to
decrease patient anxiety? - ANSWERSReview the written instructions with the patient.
Which of the following suffixes means to cut into? - ANSWERS-otomy
Which of the following documents identifies what procedures are allowed if a patient
becomes unable to communicate medical decisions? - ANSWERSAdvance directives.
Which of the following forms is used for billing purposes and must be attached to the
patient's chart for the provider to complete? - ANSWERSEncounter form.
When greeting a patient at the reception desk, the medical Administrative Assistant
observes that the patient is diaphoretic and is coughing excessively. Which of the
following actions should the assistant take? - ANSWERSEscort the patient to an exam
room to wait for the provider.
Which of the following items should be sent by Certified Mail? - ANSWERSDismissal
letter.
Which following is a component of OSHA's hazardous communication standard? -
ANSWERSEnsuring that employee "right to know" information is available.
A patient is scheduled for a follow-up appointment in 6 months. At which of the following
times should the assistant call to remind the patient of the appointment? - ANSWERS1
day before the appointment.
A patient calls to inquire about a recent Bill and requests to speak to the provider.
Which of the following statements by the Medical Administrative Assistant is
appropriate? - ANSWERS"Please give me a minute while I retrieve your account."
