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CATC Block 1 Study Guide

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_____is the determination of a progress toward a task, achieving an objective, - answer-Assessment A training strategy provides vision and guidance by connecting these three things to train the FSF, support operational adaptability, and sustain readiness to conduct operations: - answer-Ends Ways Means Advisors must allow additional time for interpreters to do their job during what? - answer-Planning for communication Basic needs, culture, and personality are all three principle factors that drive what? - answer-Human behavior Behavior is driven by three principle factors- - answer-Culture, basic needs, and personality Characteristics of Culture - answer-Learn, Adapt, Constant state of change Components of Culture - answer-Behaviors, Values, Norms, Beliefs Culture adaptability - answer-Gathers and intercepts information about people and surroundings and adjusts behavior in order to interact effectively with others Define Assessment - answer-Determination of the progress toward accomplishing a task, creating a condition, or achieving an objective Define culture - answer-The way a society sees and thinks about the world Describe distributive negotiation - answer-Known as "win or lose" or "fixed-pie" approach Uses negotiation meetings to present a position, protect information from disclosure, or discredit another party. Describe integrative negotiation - answer-Known as "win/win" or "expanding-the-pie" approach Uses negotiation to share ideas, interests, and information, but not preconceived positions Describe interest-based negotiation - answer-Integrative approach focusing on relationships Separate people from problem/focus on issues not personalities During which principle of training do leaders work to keep training proficiencies within a band of excellence? - answer-Train to sustain Environmental assessment uses - answer-PMESII-PT Goal of negotiation? - answer-Compromise How can you ensure understanding when utilizing an interpreter? - answer-Back-brief Paraphrase Feedback How many assessments are there? - answer-Operational, Environmental, Institutional, Organizational Identify the 6 steps to rebuild rapport - answer-Identify Damage Determine Severity Is it worth fixing How to repair/Bypass Implement Plan Assess the Results In some situations and cultures, interpreters may be limited...social - answer-SOCIAL STATUS Institutional assessment evaluates FSF capacities by examining - answer-DOTMILPF Interpreter considerations: - answer-Social Status Native Speaker English Fluency Intellectual intelligence Technical Ability Reliability Gender Age Race Loyalty Compatibility List the impacts to negotiations - answer-Time Environment Self Non-verbal communication Stages of Culture Shock- - answer-Enthusiasm Withdrawal Reemergence Achievement The advisors approach to FSF training entails: - answer-On the job training (OJT) Integrate and synchronize training Partner with coalition units for training There are four questions that are associated with organizational assessment. - answer-What are their roles? What is their mission? What are their goals and objectives? How reliable are their leaders? There are three assessment activities- - answer-Monitoring, evaluating, recommending or directing action Training Development - answer-Teaching Coaching Advising True or false: an interpreter can give cultural insight? - answer-True two major method focus of influence? - answer-Commitment Compliance Unit training - answer-Plan Prepare Execute Assess What are considerations for interest-based negotiations? - answer-Perception Emotion Communication What are Maslow's hierarchy of needs? - answer-Physiological Safety Love/Belonging Esteem Self-actualization What are potential barriers interpreters could have on the mission? - answer-Background Religion Personal residence Family residence Education Previous employment History of exposure to hostility What are the 5 dimensions of operational culture? - answer-Physical Environment Economic Social Structure Political Structure Beliefs and Symbols What are the 5 negotiation styles? - answer-Competing or Insisting: Push advisor's position Collaborating or Cooperating: Seeks win/win solutions Compromising or Settling: Losing some to win others Avoiding or Evading: Does not pursue either parties' issues Accommodating or Complying: Giving in to foster goodwill What are the 6 principles of influencing? - answer-Liking Authority Social Proof Reciprocity Consistency Scarcity What are the advisor attributes? - answer-Disciplined Mature Sound Judgement Intuitive Cool under pressure Tolerance for ambiguity Open minded Empathetic Situationally aware Patient Morally straight What are the components of rapport? - answer-Understanding Respect Trust What are the components/dimensions of culture? - answer-Behavior Norm Values Belief What are the different interpreter categories? - answer-CAT 1- local national, non-US citizen, or US citizen with no clearance CAT 2- US citizen with secret clearance CAT 3- US citizen with TS clearance 09L- US Army interpreter/translator What are the elements of national power represented by the acronym DIME? - answer-Diplomacy Information Military Economic What are the elements of national power represented by the acronym DIMEFIL? - answer-Diplomacy Information Military Economy Financial Intelligence Law enforcement

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CATC BLOCK 1 STUDY GUIDE
_____is the determination of a progress toward a task, achieving an objective, - answer-Assessment

A training strategy provides vision and guidance by connecting these three things to train the FSF,
support operational adaptability, and sustain readiness to conduct operations: - answer-Ends
Ways
Means

Advisors must allow additional time for interpreters to do their job during what? - answer-Planning
for communication

Basic needs, culture, and personality are all three principle factors that drive what? - answer-Human
behavior

Behavior is driven by three principle factors- - answer-Culture, basic needs, and personality

Characteristics of Culture - answer-Learn, Adapt, Constant state of change

Components of Culture - answer-Behaviors, Values, Norms, Beliefs

Culture adaptability - answer-Gathers and intercepts information about people and surroundings
and adjusts behavior in order to interact effectively with others

Define Assessment - answer-Determination of the progress toward accomplishing a task, creating a
condition, or achieving an objective

Define culture - answer-The way a society sees and thinks about the world

Describe distributive negotiation - answer-Known as "win or lose" or "fixed-pie" approach

Uses negotiation meetings to present a position, protect information from disclosure, or discredit
another party.

Describe integrative negotiation - answer-Known as "win/win" or "expanding-the-pie" approach

Uses negotiation to share ideas, interests, and information, but not preconceived positions

Describe interest-based negotiation - answer-Integrative approach focusing on relationships

Separate people from problem/focus on issues not personalities

During which principle of training do leaders work to keep training proficiencies within a band of
excellence? - answer-Train to sustain

Environmental assessment uses - answer-PMESII-PT

Goal of negotiation? - answer-Compromise

How can you ensure understanding when utilizing an interpreter? - answer-Back-brief

, Paraphrase
Feedback

How many assessments are there? - answer-Operational, Environmental, Institutional,
Organizational

Identify the 6 steps to rebuild rapport - answer-Identify Damage
Determine Severity
Is it worth fixing
How to repair/Bypass
Implement Plan
Assess the Results

In some situations and cultures, interpreters may be limited...social - answer-SOCIAL STATUS

Institutional assessment evaluates FSF capacities by examining - answer-DOTMILPF

Interpreter considerations: - answer-Social Status
Native Speaker
English Fluency
Intellectual intelligence
Technical Ability
Reliability
Gender
Age
Race
Loyalty
Compatibility

List the impacts to negotiations - answer-Time
Environment
Self
Non-verbal communication

Stages of Culture Shock- - answer-Enthusiasm
Withdrawal
Reemergence
Achievement

The advisors approach to FSF training entails: - answer-On the job training (OJT)
Integrate and synchronize training
Partner with coalition units for training

There are four questions that are associated with organizational assessment. - answer-What are
their roles? What is their mission? What are their goals and objectives? How reliable are their
leaders?

There are three assessment activities- - answer-Monitoring, evaluating, recommending or directing
action

Training Development - answer-Teaching

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