RPB102: Epic Resolute Professional Billing
Fundamentals
Questions With Solutions 100% Correct
Single Billing Office Using an integrated set of tools to send a statement both hospital and
professional self-pay balances and follow-up on those balances. Requires the use of an
encounter-specific account called a hospital account (HAR) in both HB and PB.
HAR Hospital Account Record. Encounter-specific account.
Retroadjudication review and resolution of changes made to an existing visit's filing order.
Triggered when an update to a patient's filing order creates a new proposed visit filing order.
Visit Filing Order Which coverages to send a claim & in what order
, RPB102: Epic Resolute Professional Billing
Fundamentals
Questions With Solutions 100% Correct
- Filing order saved per visit
- Finalized when a visit is checked in
- Claims sent based on visit filing order
Guarantor Person/entity financially responsible
A patient can have *** guarantor accounts Multiple
Accident related guarantor account types work comp or third party liability
, RPB102: Epic Resolute Professional Billing
Fundamentals
Questions With Solutions 100% Correct
Encounter form number Created when a visit is checked in
Contact Serial Number (CSN) Created when the appointment is scheduled
When are POS payments posted to the account? Immediately
In the foundation system, which of the following payment types can be partially refunded using
the Patient Refund module?
Check
Cash
Credit Card Cash & Credit Card
, RPB102: Epic Resolute Professional Billing
Fundamentals
Questions With Solutions 100% Correct
True or False: In the foundation system, the front desk user can use the patient refund module to
issue a refund? False
True or False: When creating a coverage record in the system, you must choose the correct Payer
and Group Number listed on the subscriber's insurance card. False: Payer and Plan
True or False: A patient can have more than one guarantor account. True. However, only
one guarantor can be linked to a visit.
Fundamentals
Questions With Solutions 100% Correct
Single Billing Office Using an integrated set of tools to send a statement both hospital and
professional self-pay balances and follow-up on those balances. Requires the use of an
encounter-specific account called a hospital account (HAR) in both HB and PB.
HAR Hospital Account Record. Encounter-specific account.
Retroadjudication review and resolution of changes made to an existing visit's filing order.
Triggered when an update to a patient's filing order creates a new proposed visit filing order.
Visit Filing Order Which coverages to send a claim & in what order
, RPB102: Epic Resolute Professional Billing
Fundamentals
Questions With Solutions 100% Correct
- Filing order saved per visit
- Finalized when a visit is checked in
- Claims sent based on visit filing order
Guarantor Person/entity financially responsible
A patient can have *** guarantor accounts Multiple
Accident related guarantor account types work comp or third party liability
, RPB102: Epic Resolute Professional Billing
Fundamentals
Questions With Solutions 100% Correct
Encounter form number Created when a visit is checked in
Contact Serial Number (CSN) Created when the appointment is scheduled
When are POS payments posted to the account? Immediately
In the foundation system, which of the following payment types can be partially refunded using
the Patient Refund module?
Check
Cash
Credit Card Cash & Credit Card
, RPB102: Epic Resolute Professional Billing
Fundamentals
Questions With Solutions 100% Correct
True or False: In the foundation system, the front desk user can use the patient refund module to
issue a refund? False
True or False: When creating a coverage record in the system, you must choose the correct Payer
and Group Number listed on the subscriber's insurance card. False: Payer and Plan
True or False: A patient can have more than one guarantor account. True. However, only
one guarantor can be linked to a visit.
