WGU INTRODUCTION TO COMMUNICATIONS C464:
COMPETENCY 2 2025 UPDATE
What are the 4 criteria for a high performing team?
1.) Goal orientation and purpose
2.) Shared accountability
3.) Rules, roles, and sanctions
4.) Collaboration
What are 3 positive roles individuals take on a team?
1.) The ability to break larger projects into smaller ones and delegate
tasks
2.) Individuals with a diverse set skills and specialization
3.) Plentiful, determining if a team is actually necessary is essential
What are 3 negative roles individuals take on a team?
1.) Group think and social loafing can hinder the effectiveness of a team
2.) Tasks that require a great deal of knowledge and specialization in
one specific area should not be appointed to teams
3.) It is important to pinpoint hidden agendas and redefine everyone's
personal goals for the benefit of the team
What are the 4 phases of team building?
1.) Forming: Identify primary objectives
2.) Storming: Team members may openly disagree with one another
about who is going to do what, the definition of the team's goals, and
what processes will work accomplishing those goals
3.) Norming: Resolving their conflicts and assume their roles in
functional
4.) Performing: accomplishing the teams objectives
, What are the 8 elements of team consensus and positive conflict
management (The 6 Team Members)
1.) The team is supported by its system
2.) The team objectives are clear
3.) the team has ground rules
4.) The team is able to facilitate collaboration, disagreement and trust
5.) The team has clear defined standards for performance
6.) The team takes time to pause, reflect and assess
7.) Team and individuals goes are balanced
8.) Members are selected systematically and roles are managed well
What is the definition for self-disclosure?
The act of disclosing personal information to others
What is the definition of the Johari window?
Relationship between self-disclosure and self-awareness
What are the 4 parts to Johari window?
1.) Open: things you know about yourself and others do to
2.) Hidden: things you know about yourself BUT keep hidden to others
3.) Blind: things we aren't aware about ourselves BUT can be seen by
others
4.) Unknown: unknown to you or others
Social penetration theory can be disclosed which in two ways?
1.) Breadth: range of topics on which disclosure is happening
2.) Depth: significance of information being disclosed
What is the definition of FIRO?
COMPETENCY 2 2025 UPDATE
What are the 4 criteria for a high performing team?
1.) Goal orientation and purpose
2.) Shared accountability
3.) Rules, roles, and sanctions
4.) Collaboration
What are 3 positive roles individuals take on a team?
1.) The ability to break larger projects into smaller ones and delegate
tasks
2.) Individuals with a diverse set skills and specialization
3.) Plentiful, determining if a team is actually necessary is essential
What are 3 negative roles individuals take on a team?
1.) Group think and social loafing can hinder the effectiveness of a team
2.) Tasks that require a great deal of knowledge and specialization in
one specific area should not be appointed to teams
3.) It is important to pinpoint hidden agendas and redefine everyone's
personal goals for the benefit of the team
What are the 4 phases of team building?
1.) Forming: Identify primary objectives
2.) Storming: Team members may openly disagree with one another
about who is going to do what, the definition of the team's goals, and
what processes will work accomplishing those goals
3.) Norming: Resolving their conflicts and assume their roles in
functional
4.) Performing: accomplishing the teams objectives
, What are the 8 elements of team consensus and positive conflict
management (The 6 Team Members)
1.) The team is supported by its system
2.) The team objectives are clear
3.) the team has ground rules
4.) The team is able to facilitate collaboration, disagreement and trust
5.) The team has clear defined standards for performance
6.) The team takes time to pause, reflect and assess
7.) Team and individuals goes are balanced
8.) Members are selected systematically and roles are managed well
What is the definition for self-disclosure?
The act of disclosing personal information to others
What is the definition of the Johari window?
Relationship between self-disclosure and self-awareness
What are the 4 parts to Johari window?
1.) Open: things you know about yourself and others do to
2.) Hidden: things you know about yourself BUT keep hidden to others
3.) Blind: things we aren't aware about ourselves BUT can be seen by
others
4.) Unknown: unknown to you or others
Social penetration theory can be disclosed which in two ways?
1.) Breadth: range of topics on which disclosure is happening
2.) Depth: significance of information being disclosed
What is the definition of FIRO?
