peer support specialist Exam Questions
With New Update Solutions 2024/2025
supporting recovery - Answeris what the community and system does.
.co-occurring disorder - Answera mental health and an addiction diagnosis
.peer specialists - Answershould have a good understanding of the impact of trauma in
recovery
.Mercy Maricopa Integrated Care (MMIC) - AnswerADHS/ DBHS contracts with the
RBHA throughout the state
.Arnold v. Sarn - AnswerA class action suit was filed in 1981 against the state of Arizona
alleging that the state and the county did not provide a comprehensive Mental Health
system.
.dual relationship - Answerrelationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
.advocacy - Answerthe act of speaking to and for another person or oneself.
.empathy - Answerthe ability to understand, perceive and feel another persons feelings.
.sympathy - Answerto feel pity or sorrow
.unconditional positive regard - Answeracceptance and support of a person regardless
of what the person says or does.
.person first language - Answeremphasizing the person rather than their symptoms.
.individual advocacy - Answerwhen one person who speaks on behalf of another
person.
.self advocacy - Answerwhen one person communicates their needs or desires to
others.
.system advocacy - Answerabout changing rules, policies or laws that influences how
people live their lives.
.stigma - Answerwhen someone judges you based on a single personal trait.
.facilitating recovery - Answeris what the behavioral health professionals do.
, .recovery - Answeris what the consumer does
.hallucinations - Answerauditory or visual perceptions involve other senses: feel, taste
or smell, manageable with coping strategies.
.delusions - Answerbeliefs that are firmly held despite contradictory evidence.
.negative symptoms - Answerthe person has a lack of interest or pleasure
.active listening - Answerlimit distractions to allow for focus on the speaker.
.stressor - Answeranything that makes one uncomfortable
.role model - Answeracting as an example
.cultural competence - Answerattaining knowledge, skills, and attitude to provide
effective care to diverse populations.
.strength based approach - Answerusing a strength as a source to assist a person to
move toward their own recovery.
.break confidentiality - Answerthe life of a member or another is at risk.
.teachable moments - Answercan occur when the member can't move forward in solving
a problem or is stuck in a situation and doesn't know what to do.
.an effective way to bring about positive change within organization the PSS works in is
to... - Answershare your story with co workers as well as clients.
.during a staff meeting, you might hear a staff member refer to a member as "crazy" and
then laughs about it. should you do anything, and what? - Answerrespectfully challenge
the comment and use as a teachable moment.
.emotional intelligence - Answerthee ability to recognize your own and other's emotional
states, influencing others by engaging them in a positive way, building upon personal
strengths and self confidence.
.build trust - Answerplacing confidence in another person. doing what we say we will do,
taking action on what we say we will
.motivational interviewing - Answercollaborative and goal oriented and are not
Counseling or Psychotherapy.
.A service recipient does not feel like her psych doctor is listening to her concerns. What
can you offer to do to help? - Answeraccompany the member to her next psych appt
and assist them to advocate for themselves.
With New Update Solutions 2024/2025
supporting recovery - Answeris what the community and system does.
.co-occurring disorder - Answera mental health and an addiction diagnosis
.peer specialists - Answershould have a good understanding of the impact of trauma in
recovery
.Mercy Maricopa Integrated Care (MMIC) - AnswerADHS/ DBHS contracts with the
RBHA throughout the state
.Arnold v. Sarn - AnswerA class action suit was filed in 1981 against the state of Arizona
alleging that the state and the county did not provide a comprehensive Mental Health
system.
.dual relationship - Answerrelationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
.advocacy - Answerthe act of speaking to and for another person or oneself.
.empathy - Answerthe ability to understand, perceive and feel another persons feelings.
.sympathy - Answerto feel pity or sorrow
.unconditional positive regard - Answeracceptance and support of a person regardless
of what the person says or does.
.person first language - Answeremphasizing the person rather than their symptoms.
.individual advocacy - Answerwhen one person who speaks on behalf of another
person.
.self advocacy - Answerwhen one person communicates their needs or desires to
others.
.system advocacy - Answerabout changing rules, policies or laws that influences how
people live their lives.
.stigma - Answerwhen someone judges you based on a single personal trait.
.facilitating recovery - Answeris what the behavioral health professionals do.
, .recovery - Answeris what the consumer does
.hallucinations - Answerauditory or visual perceptions involve other senses: feel, taste
or smell, manageable with coping strategies.
.delusions - Answerbeliefs that are firmly held despite contradictory evidence.
.negative symptoms - Answerthe person has a lack of interest or pleasure
.active listening - Answerlimit distractions to allow for focus on the speaker.
.stressor - Answeranything that makes one uncomfortable
.role model - Answeracting as an example
.cultural competence - Answerattaining knowledge, skills, and attitude to provide
effective care to diverse populations.
.strength based approach - Answerusing a strength as a source to assist a person to
move toward their own recovery.
.break confidentiality - Answerthe life of a member or another is at risk.
.teachable moments - Answercan occur when the member can't move forward in solving
a problem or is stuck in a situation and doesn't know what to do.
.an effective way to bring about positive change within organization the PSS works in is
to... - Answershare your story with co workers as well as clients.
.during a staff meeting, you might hear a staff member refer to a member as "crazy" and
then laughs about it. should you do anything, and what? - Answerrespectfully challenge
the comment and use as a teachable moment.
.emotional intelligence - Answerthee ability to recognize your own and other's emotional
states, influencing others by engaging them in a positive way, building upon personal
strengths and self confidence.
.build trust - Answerplacing confidence in another person. doing what we say we will do,
taking action on what we say we will
.motivational interviewing - Answercollaborative and goal oriented and are not
Counseling or Psychotherapy.
.A service recipient does not feel like her psych doctor is listening to her concerns. What
can you offer to do to help? - Answeraccompany the member to her next psych appt
and assist them to advocate for themselves.
