ACP-520 Atlassian Cloud Organization Admin
Certification Study Set || Answered
How can you tell if you have the new user management experience or not? - Correct
Answer if the the Users list and Groups list are located in the Directory tab, then the
site has the new features and content ( the new user management experience )
if the Users list and Groups list are under the Products tab, then the organization does
not yet include the new changes.
a special "product" that is automatically added in the background to any site that has
one or more products from the Jira family; namely, Jira Work Management, Jira
Software, and Jira Service Management. Any site that has one or more of those three
products will also have this listed under Directory > Products in the Admin Hub. -
Correct Answer Jira Administration product
a hub for individuals with org admin privileges to manage the Atlassian organizations
they have access to. It's located at admin.atlassian.com - Correct Answer Atlassian
Admin Hub
What are the several notable events that always occur during the organization creation
process (if creating an organization that has a product not an empty organization) -
Correct Answer 1. The chosen product is added to the Products menu.
2. The special "Jira Administration" product is added in the background. (this is only if
the site has a Jira product - Jira Work Management, Jira Software, Jira Service
Management)
3. The person who created the org is created as a user under Directory > Users and is
granted the org admin role.
4. The special "site-admins" group is created under Directory > Groups and includes the
person who created the org (since he/she is an org admin)
5. Additional groups are created and set as default access groups for the product(s)
selected. These groups follow standard naming conventions based on the chosen
product. For example, one of them is called "jira-admins-site-name".
6. The person who creates the org becomes the product administrator of his/her chosen
product - if Jira was selected, this means he/she is granted the Product Admin product
role for the Jira Administration product, and he/she is added to the "jira-admins-site-
name" group.
Joseph signed up for a site from a product pricing page. What do you know is definitely
true? - Correct Answer an organization, site, and product were created, along with a
single user in the directory (Joseph) who became its org admin. Also the "site-admins"
group and some product-related groups were created, although you do not know which
ones.
You want to create a new Atlassian site from a product pricing page.
,What is required for you to do so (like before creating it)? - Correct Answer Have an
Atlassian account: Your Atlassian account is your online Atlassian identity that exists
independently of the Atlassian products you use or administer.
You must have an Atlassian account to create and manage Atlassian cloud
organizations and sites, and to access Atlassian cloud products.
When creating an organization and selecting a product to create the organization with,
what will you be prompted to do in Jira? Confluence? - Correct Answer If you chose
Jira Software, you will be prompted to create the first Jira project.
If you had chosen Confluence, a personal space would be created for you and you
would be prompted to create another space for your team.
How are new products added - Let's say that Bob wants to add Confluence to that same
site and organization. He has two choices. What are they? - Correct Answer he can
add it through the pricing page or through the Admin Hub.
How Bob can add a product to an org through the pricing page - Correct Answer First
Bob must log into the same Atlassian account that he used to create the site.
Next, he can go to an Atlassian pricing page to add a product.
For example, he can navigate to the Confluence pricing page, where he can click the
link to start a Standard trial of Confluence. This time, instead of entering a new site
name, he can choose the existing site presented in the dropdown. (if he already has
Confluence on that site, it will not be an option and he has to add a product with a new
site within the org)
That's because Atlassian recognizes his account and knows that he is already an org
admin of an existing organization. Choosing this existing site
(woozelmania.atlassian.net) starts the process of adding Confluence to the existing site
within the existing woozelmania organization.
How Bob can add a product to an org through the Admin Hub - Correct Answer Bob
can go to the Products page in the Admin Hub of the woozelmania organization. From
there, he can click "Add product", choose the existing site, and follow the prompts.
How Bob can add a new site to an existing organization - Correct Answer 1. Bob
selects the product to add => Bob clicks on "Add product" from the Products page in the
Admin Hub.
2. He is presented with the option of selecting a site for the product: new or existing.
=> If he chooses "new", the product will be added to a new site underneath the same
organization
,(note that if the new site was a Jira product, then Jira Administration Product is auto
added to the new site)
(True or False) You can have multiple instances of the same product within an
organization. - Correct Answer True
(True or False) You can have multiple instances of the same product within a single
site. - Correct Answer False
(True or False) Organizations can also be renamed, without limitations, but doing so
does not update the site or product URLs. - Correct Answer True
What is the URL for Jira Software and Jira Work management for an organization called
acme? - Correct Answer acme.atlassian.net/jira
What is the URL for Jira Service Management for an organization called acme? -
Correct Answer acme.atlassian.net/servicedesk
What is the URL for Confluence for an organization called acme? - Correct Answer
acme.atlassian.net/wiki
You can set the landing product per - Correct Answer site
the landing product can only be - Correct Answer a Jira product or Confluence
what happens if a user doesn't have access to the landing product? - Correct Answer
they are sent to the selected product and prompted to request access.
(True or False) If you already have an instance of a product in your organization, you
can add another instance of that product on the same site where it already resides. -
Correct Answer FALSE - If you already have an instance of a product in your
organization, you can add another instance of that product, BUT NOT on the same site
where it already resides.
(True or false) Multiple instances of the same product (e.g. Confluence) within an org
will have the same set of users or product admins - Correct Answer False - Multiple
instances of the same product (e.g. Confluence) within an org may have the same set of
users or product admins, but not necessarily so
for Jira products what is the difference between site and product URLS - Correct
Answer Site URLs are always unique (base acme.atlassian.net) while product URLs
are usually unique with one exception (acme.atlassian.net/jira for JS and JSW but
acme.atlassian.net/servicedesk for JSM)
allows you to connect your Cloud organization to a self-managed (Data Center or
Server) instance, not between Cloud instances. - Correct Answer application tunnel
, (true or false) access is not granted at the level of an entire organization or any of its
sites. - Correct Answer true - Access is granted through the use of product roles and
product access groups, at the level of each product within an organization.
Access is granted through the use of - Correct Answer product roles and product
access groups, at the level of each product within an organization.
product role: Can access the product, with no product admin permissions - what
products use this role? - Correct Answer User - Confluence, Jira Software, Jira Work
Management, Jira Service Management (users in JSM are known as agents)
product role: Can access the administration features of the product - what products use
this role? - Correct Answer Product Admin - Confluence, Jira Administration (for Jira
products)
product role: They can only have access to one space at a time (as assigned by an org
admin, product admin, or space admin) and that access has certain limitations.
Additionally, this role will have additional access to any spaces allowing anonymous
access, in addition to the the roles' single space. This role does not consume a license
What products use this role? - Correct Answer Guest - Confluence
product role: There is also a dedicated role for internal Jira Service Management
customers for approved domains. The this role grants access to the Help Center. Users
with this role get an Atlassian account, so it's best for employees or partners who work
inside your organization. Although these users appear in the user directory, they don't
have product access (unless you assign them a different product role that grants
access) and won't count toward your bill. - Correct Answer Customer
What roles does Jira Software/Jira Work Management/Jira Service Management have?
- Correct Answer User & User Access Admin (which is new)
Note that users are known as Agents in JSM
What roles does Confluence have? - Correct Answer User, Product Admin, User
Access Admin (which is new), Guest
What roles does Jira Administration have? - Correct Answer Product Admin only!
the site-admins group can or cannot be used as a default access or product access
group? - Correct Answer The "site-admins" group can NEVER serve as the default
access group for any product.
It CAN be an product access group but NOT a default access group
Certification Study Set || Answered
How can you tell if you have the new user management experience or not? - Correct
Answer if the the Users list and Groups list are located in the Directory tab, then the
site has the new features and content ( the new user management experience )
if the Users list and Groups list are under the Products tab, then the organization does
not yet include the new changes.
a special "product" that is automatically added in the background to any site that has
one or more products from the Jira family; namely, Jira Work Management, Jira
Software, and Jira Service Management. Any site that has one or more of those three
products will also have this listed under Directory > Products in the Admin Hub. -
Correct Answer Jira Administration product
a hub for individuals with org admin privileges to manage the Atlassian organizations
they have access to. It's located at admin.atlassian.com - Correct Answer Atlassian
Admin Hub
What are the several notable events that always occur during the organization creation
process (if creating an organization that has a product not an empty organization) -
Correct Answer 1. The chosen product is added to the Products menu.
2. The special "Jira Administration" product is added in the background. (this is only if
the site has a Jira product - Jira Work Management, Jira Software, Jira Service
Management)
3. The person who created the org is created as a user under Directory > Users and is
granted the org admin role.
4. The special "site-admins" group is created under Directory > Groups and includes the
person who created the org (since he/she is an org admin)
5. Additional groups are created and set as default access groups for the product(s)
selected. These groups follow standard naming conventions based on the chosen
product. For example, one of them is called "jira-admins-site-name".
6. The person who creates the org becomes the product administrator of his/her chosen
product - if Jira was selected, this means he/she is granted the Product Admin product
role for the Jira Administration product, and he/she is added to the "jira-admins-site-
name" group.
Joseph signed up for a site from a product pricing page. What do you know is definitely
true? - Correct Answer an organization, site, and product were created, along with a
single user in the directory (Joseph) who became its org admin. Also the "site-admins"
group and some product-related groups were created, although you do not know which
ones.
You want to create a new Atlassian site from a product pricing page.
,What is required for you to do so (like before creating it)? - Correct Answer Have an
Atlassian account: Your Atlassian account is your online Atlassian identity that exists
independently of the Atlassian products you use or administer.
You must have an Atlassian account to create and manage Atlassian cloud
organizations and sites, and to access Atlassian cloud products.
When creating an organization and selecting a product to create the organization with,
what will you be prompted to do in Jira? Confluence? - Correct Answer If you chose
Jira Software, you will be prompted to create the first Jira project.
If you had chosen Confluence, a personal space would be created for you and you
would be prompted to create another space for your team.
How are new products added - Let's say that Bob wants to add Confluence to that same
site and organization. He has two choices. What are they? - Correct Answer he can
add it through the pricing page or through the Admin Hub.
How Bob can add a product to an org through the pricing page - Correct Answer First
Bob must log into the same Atlassian account that he used to create the site.
Next, he can go to an Atlassian pricing page to add a product.
For example, he can navigate to the Confluence pricing page, where he can click the
link to start a Standard trial of Confluence. This time, instead of entering a new site
name, he can choose the existing site presented in the dropdown. (if he already has
Confluence on that site, it will not be an option and he has to add a product with a new
site within the org)
That's because Atlassian recognizes his account and knows that he is already an org
admin of an existing organization. Choosing this existing site
(woozelmania.atlassian.net) starts the process of adding Confluence to the existing site
within the existing woozelmania organization.
How Bob can add a product to an org through the Admin Hub - Correct Answer Bob
can go to the Products page in the Admin Hub of the woozelmania organization. From
there, he can click "Add product", choose the existing site, and follow the prompts.
How Bob can add a new site to an existing organization - Correct Answer 1. Bob
selects the product to add => Bob clicks on "Add product" from the Products page in the
Admin Hub.
2. He is presented with the option of selecting a site for the product: new or existing.
=> If he chooses "new", the product will be added to a new site underneath the same
organization
,(note that if the new site was a Jira product, then Jira Administration Product is auto
added to the new site)
(True or False) You can have multiple instances of the same product within an
organization. - Correct Answer True
(True or False) You can have multiple instances of the same product within a single
site. - Correct Answer False
(True or False) Organizations can also be renamed, without limitations, but doing so
does not update the site or product URLs. - Correct Answer True
What is the URL for Jira Software and Jira Work management for an organization called
acme? - Correct Answer acme.atlassian.net/jira
What is the URL for Jira Service Management for an organization called acme? -
Correct Answer acme.atlassian.net/servicedesk
What is the URL for Confluence for an organization called acme? - Correct Answer
acme.atlassian.net/wiki
You can set the landing product per - Correct Answer site
the landing product can only be - Correct Answer a Jira product or Confluence
what happens if a user doesn't have access to the landing product? - Correct Answer
they are sent to the selected product and prompted to request access.
(True or False) If you already have an instance of a product in your organization, you
can add another instance of that product on the same site where it already resides. -
Correct Answer FALSE - If you already have an instance of a product in your
organization, you can add another instance of that product, BUT NOT on the same site
where it already resides.
(True or false) Multiple instances of the same product (e.g. Confluence) within an org
will have the same set of users or product admins - Correct Answer False - Multiple
instances of the same product (e.g. Confluence) within an org may have the same set of
users or product admins, but not necessarily so
for Jira products what is the difference between site and product URLS - Correct
Answer Site URLs are always unique (base acme.atlassian.net) while product URLs
are usually unique with one exception (acme.atlassian.net/jira for JS and JSW but
acme.atlassian.net/servicedesk for JSM)
allows you to connect your Cloud organization to a self-managed (Data Center or
Server) instance, not between Cloud instances. - Correct Answer application tunnel
, (true or false) access is not granted at the level of an entire organization or any of its
sites. - Correct Answer true - Access is granted through the use of product roles and
product access groups, at the level of each product within an organization.
Access is granted through the use of - Correct Answer product roles and product
access groups, at the level of each product within an organization.
product role: Can access the product, with no product admin permissions - what
products use this role? - Correct Answer User - Confluence, Jira Software, Jira Work
Management, Jira Service Management (users in JSM are known as agents)
product role: Can access the administration features of the product - what products use
this role? - Correct Answer Product Admin - Confluence, Jira Administration (for Jira
products)
product role: They can only have access to one space at a time (as assigned by an org
admin, product admin, or space admin) and that access has certain limitations.
Additionally, this role will have additional access to any spaces allowing anonymous
access, in addition to the the roles' single space. This role does not consume a license
What products use this role? - Correct Answer Guest - Confluence
product role: There is also a dedicated role for internal Jira Service Management
customers for approved domains. The this role grants access to the Help Center. Users
with this role get an Atlassian account, so it's best for employees or partners who work
inside your organization. Although these users appear in the user directory, they don't
have product access (unless you assign them a different product role that grants
access) and won't count toward your bill. - Correct Answer Customer
What roles does Jira Software/Jira Work Management/Jira Service Management have?
- Correct Answer User & User Access Admin (which is new)
Note that users are known as Agents in JSM
What roles does Confluence have? - Correct Answer User, Product Admin, User
Access Admin (which is new), Guest
What roles does Jira Administration have? - Correct Answer Product Admin only!
the site-admins group can or cannot be used as a default access or product access
group? - Correct Answer The "site-admins" group can NEVER serve as the default
access group for any product.
It CAN be an product access group but NOT a default access group
