Peer support specialist EXAM TEST
QUESTIONS AND ANSWERS VERIFIED LATEST
UPDATE
supporting recovery - Answer- is what the community and system does.
co-occurring disorder - Answer- a mental health and an addiction diagnosis
peer specialists - Answer- should have a good understanding of the impact of trauma in
recovery
Mercy Maricopa Integrated Care (MMIC) - Answer- ADHS/ DBHS contracts with the
RBHA throughout the state
Arnold v. Sarn - Answer- A class action suit was filed in 1981 against the state of
Arizona alleging that the state and the county did not provide a comprehensive Mental
Health system.
dual relationship - Answer- relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
advocacy - Answer- the act of speaking to and for another person or oneself.
empathy - Answer- the ability to understand, perceive and feel another persons feelings.
sympathy - Answer- to feel pity or sorrow
unconditional positive regard - Answer- acceptance and support of a person regardless
of what the person says or does.
person first language - Answer- emphasizing the person rather than their symptoms.
individual advocacy - Answer- when one person who speaks on behalf of another
person.
self advocacy - Answer- when one person communicates their needs or desires to
others.
system advocacy - Answer- about changing rules, policies or laws that influences how
people live their lives.
stigma - Answer- when someone judges you based on a single personal trait.
facilitating recovery - Answer- is what the behavioral health professionals do.
, recovery - Answer- is what the consumer does
hallucinations - Answer- auditory or visual perceptions involve other senses: feel, taste
or smell, manageable with coping strategies.
delusions - Answer- beliefs that are firmly held despite contradictory evidence.
negative symptoms - Answer- the person has a lack of interest or pleasure
active listening - Answer- limit distractions to allow for focus on the speaker.
stressor - Answer- anything that makes one uncomfortable
role model - Answer- acting as an example
cultural competence - Answer- attaining knowledge, skills, and attitude to provide
effective care to diverse populations.
strength based approach - Answer- using a strength as a source to assist a person to
move toward their own recovery.
break confidentiality - Answer- the life of a member or another is at risk.
teachable moments - Answer- can occur when the member can't move forward in
solving a problem or is stuck in a situation and doesn't know what to do.
an effective way to bring about positive change within organization the PSS works in is
to... - Answer- share your story with co workers as well as clients.
during a staff meeting, you might hear a staff member refer to a member as "crazy" and
then laughs about it. should you do anything, and what? - Answer- respectfully
challenge the comment and use as a teachable moment.
emotional intelligence - Answer- thee ability to recognize your own and other's
emotional states, influencing others by engaging them in a positive way, building upon
personal strengths and self confidence.
build trust - Answer- placing confidence in another person. doing what we say we will
do, taking action on what we say we will
motivational interviewing - Answer- collaborative and goal oriented and are not
Counseling or Psychotherapy.
QUESTIONS AND ANSWERS VERIFIED LATEST
UPDATE
supporting recovery - Answer- is what the community and system does.
co-occurring disorder - Answer- a mental health and an addiction diagnosis
peer specialists - Answer- should have a good understanding of the impact of trauma in
recovery
Mercy Maricopa Integrated Care (MMIC) - Answer- ADHS/ DBHS contracts with the
RBHA throughout the state
Arnold v. Sarn - Answer- A class action suit was filed in 1981 against the state of
Arizona alleging that the state and the county did not provide a comprehensive Mental
Health system.
dual relationship - Answer- relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
advocacy - Answer- the act of speaking to and for another person or oneself.
empathy - Answer- the ability to understand, perceive and feel another persons feelings.
sympathy - Answer- to feel pity or sorrow
unconditional positive regard - Answer- acceptance and support of a person regardless
of what the person says or does.
person first language - Answer- emphasizing the person rather than their symptoms.
individual advocacy - Answer- when one person who speaks on behalf of another
person.
self advocacy - Answer- when one person communicates their needs or desires to
others.
system advocacy - Answer- about changing rules, policies or laws that influences how
people live their lives.
stigma - Answer- when someone judges you based on a single personal trait.
facilitating recovery - Answer- is what the behavioral health professionals do.
, recovery - Answer- is what the consumer does
hallucinations - Answer- auditory or visual perceptions involve other senses: feel, taste
or smell, manageable with coping strategies.
delusions - Answer- beliefs that are firmly held despite contradictory evidence.
negative symptoms - Answer- the person has a lack of interest or pleasure
active listening - Answer- limit distractions to allow for focus on the speaker.
stressor - Answer- anything that makes one uncomfortable
role model - Answer- acting as an example
cultural competence - Answer- attaining knowledge, skills, and attitude to provide
effective care to diverse populations.
strength based approach - Answer- using a strength as a source to assist a person to
move toward their own recovery.
break confidentiality - Answer- the life of a member or another is at risk.
teachable moments - Answer- can occur when the member can't move forward in
solving a problem or is stuck in a situation and doesn't know what to do.
an effective way to bring about positive change within organization the PSS works in is
to... - Answer- share your story with co workers as well as clients.
during a staff meeting, you might hear a staff member refer to a member as "crazy" and
then laughs about it. should you do anything, and what? - Answer- respectfully
challenge the comment and use as a teachable moment.
emotional intelligence - Answer- thee ability to recognize your own and other's
emotional states, influencing others by engaging them in a positive way, building upon
personal strengths and self confidence.
build trust - Answer- placing confidence in another person. doing what we say we will
do, taking action on what we say we will
motivational interviewing - Answer- collaborative and goal oriented and are not
Counseling or Psychotherapy.
