Exam 421 Window Clerk Questions and
Answers
GIST ii- iiAnswers ii-Greeting iiCustomers, iiInquiring iitheir iineeds, iiSuggesting iioptions
iibest iito iithe iicustomers' iineeds iiand iiThanking iithem iifor iicoming iito iithe iiUS iiPostal
iiService
Processing iiCategories ii- iiAnswers ii-Letters, iiFlats, iiMachinable iiParcels, iiIrregular
iiParcels, iiand iiOutside iiParcels.
Letter-Size iiMail ii- iiAnswers ii-Rectangular, iiBetween ii3.5" iito ii6 ii1/8" iihigh, ii5" iito ii11.5"
iilong iiand ii.007" iito ii.25" iithick. iiMax iiweight ii3.5 iioz
Postcards ii- iiAnswers ii-Rectangular, iibetween ii3.5" iito ii4.25" iihigh, ii5" iito ii6" iilong iiand
ii.007 iito ii.016 iithickness
Flat-Size iiMail ii- iiAnswers ii-Flexible, iiUniformly iithick, iiRectangular, iiMinimum: ii6 ii1/8"
iihigh iiOR iimore iithan ii11.5" iilong, iiOR iimore iithan ii1/4" iithick. iiMaximum ii12" iihigh, ii15"
iilong iiand ii3/4" iithick. iiOne iiof iithe iiminimum iiflat-size iidimensions iiMUST iiexceed
iimaximum iiletter-size iidimensions.
Machinable iiParcels ii- iiAnswers ii-Must iiweigh iiat iileast ii6 iiounces iibut iino iimore iithan
ii25 iipounds. iiHigh iidensity iiparcels iimaximum iiweight iiis ii15 iipounds.(exception iifor
iilightweight iiparcels)
Irregular iiParcels ii- iiAnswers ii-Must iihave iiany iione iiof iithe iifollowing iicharacteristics:
iiLess iithan ii6" iiin iilength, iior iiless iithan ii3" iiin iiheight, iior iiless iithan ii6 iiounces. iiRolls
iiand iitubes ii26" iilong iior iiless. iiUnwrapped, iipaper-wrapped, iior iisleeve-wrapped
iiarticles iithat iiare iinot iiletter iisize. iiAnd iiarticles iienclosed iiin iienvelopes iithat iiare iinot
iiletters, iiflats iior iimachinable iiparcels.
Outside iiParcels ii- iiAnswers ii-Length iimore iithan ii27", iior iiheight iithan ii17", iior iithickness
iimore iithan ii17". iiWeight iimore iithan ii25 iipounds iior ii15 iipounds iiif iiidentified iias iihigh
iidensity. iiRolls iiand iitubes iilonger iithan ii26". iiMaximum iiweight iifor iiall iiparcels iiin ii70
iipounds. iiHowever iilength iiand iigirth iicombined iican iibe iiup iito ii130" iifor iiStandard iiPost
Nonmachinable iiSurcharge ii- iiAnswers ii-First-Class iiMail iiletters iithat iiwill iireceive iithe
iisurcharge iiare iiconsidered iiif iithe iifollowing iiconditions iiexist: iiToo iirigid, iicontains
, iipens, iipencils, iikeys iior iicoins iithat iicause iithickness iiof iithe iimailpiece iito iibe iiuneven,
iiis iipolybagged, iipolywrapped iior iihas iian iiexterior iinot iimade iiof iipaper.
Priority iiMail iiExpress ii- iiAnswers ii-Class iiof iimail iiwith iithe iiGuaranteed iiby iiEnd iiof iiDay
iidelivery(Next ii1-day iior ii2-day), ii365 iidays iia iiyear. iiOffers iiovernight iidelivery iito iimost
iilocations iior iithe iicustomer iigets iitheir iimoney iiback. iiAlso iidelivery iion iiSundays iiand
iiholidays iifor iiadditional iifees. iiAlso iioffers iitracking, iiproof iiof iidelivery, iiinsurance iiup iito
ii$100 iiat iino iicost.
Priority iiMail ii- iiAnswers ii-Nationwide iidelivery iiwithin iione-three iidays iiin iimost
iilocations, iiDomestic iican iiweigh iiup iito ii70 iipounds. iiAutomatically iiincludes iiUSPS
iiTracking iiand ii$50 iiof iiinsurance iicoverage iiwhen iipurchased iiat iiretail. iiCan iihave
iiExtra iiServices iisuch iias iiSignature iiConfirmation, iiInsurance, iietc.
P.O iiBoxes ii- iiAnswers ii-A iipremier iiservice iiavailable iito iicustomers iiat iiany iiPost
iiOffice. iiOffers iicustomers iiprivacy, iisecurity, iiand iiflexibility iiwith iithe iiability iito iiget iitheir
iimail iiwhen iiand iiwhere iiit iiis iimost iiconvenient.
EDDM ii- iiAnswers ii-Every iiDirect iiDoor iiMail
Dimensional iiWeight iiPricing ii- iiAnswers ii-Applies iito iiPriority iiMail iipackages iithat iiare
iimore iithan iione iicubic iifoot ii(1728 iicubic iiinches) iiand iiare iidestined iifor iiZones ii5-8.
iiMaximum iisize iifor iimailing iia iiPriority iiMail iiitem iiis ii108" iicombined iilength iiand iigirth.
Balloon iiPrice ii- iiAnswers ii-Applies iito: iiPriority iiMail iipackages iiaddressed iifor iidelivery
iiin iilocal iiarea iiand iiZones ii1-4 iionly. iiStandard iiParcels iiare iiapplied iithis iiprice iias iiwell.
iiParcels iithat iiweigh iiless iithan ii20 iipounds iibut iimeasure iimore iithan ii84" iibut iino iimore
iithan ii108" iiin iicombined iilength iiand iigirth iiare iicharged iifor iia ii20-pound iiparcel.
First-Class iiMail ii- iiAnswers ii-Items iithat iiconsist iiof iihandwritten iior iitypewritten
iipersonal iicorrespondence iisuch iias iibills, iistatements iiof iiaccount, iipostcards, iiand
iiBRM iimust iibe iimailed iiFirst iiClass iiMail, iiPriority, iior iiupgraded iito iiPriority iiMail
iiExpress
Periodicals ii- iiAnswers ii-Authorized iipublications iisuch iias iimagazines iiand iinewspapers
iiwhose iiprimary iipurpose iiis iitransmitting iiinformation, iiMust iibe iipublished iiat iileast iifour
iitimes iia iiyear iiat iia iistated iifrequency
Standard iiMail ii- iiAnswers ii-Used iito iisend iiprinted iimatter, iiflyers, iiadvertising, iicatalogs,
iinewsletters, iiand iismall iipackages. iiA iisingle iipiece iiof iiStandard iiMail iimust iiweigh iiless
iithan ii16 iiounces
Bound iiPrinted iiMatter ii- iiAnswers ii-Sheets iimust iibe iipermanently-bound iiby iisecure
iifasteners iisuch iias iistaples, iispiral iibinding, iiglue iior iistitching, iican iiweigh iiup iito ii15
iipounds
Answers
GIST ii- iiAnswers ii-Greeting iiCustomers, iiInquiring iitheir iineeds, iiSuggesting iioptions
iibest iito iithe iicustomers' iineeds iiand iiThanking iithem iifor iicoming iito iithe iiUS iiPostal
iiService
Processing iiCategories ii- iiAnswers ii-Letters, iiFlats, iiMachinable iiParcels, iiIrregular
iiParcels, iiand iiOutside iiParcels.
Letter-Size iiMail ii- iiAnswers ii-Rectangular, iiBetween ii3.5" iito ii6 ii1/8" iihigh, ii5" iito ii11.5"
iilong iiand ii.007" iito ii.25" iithick. iiMax iiweight ii3.5 iioz
Postcards ii- iiAnswers ii-Rectangular, iibetween ii3.5" iito ii4.25" iihigh, ii5" iito ii6" iilong iiand
ii.007 iito ii.016 iithickness
Flat-Size iiMail ii- iiAnswers ii-Flexible, iiUniformly iithick, iiRectangular, iiMinimum: ii6 ii1/8"
iihigh iiOR iimore iithan ii11.5" iilong, iiOR iimore iithan ii1/4" iithick. iiMaximum ii12" iihigh, ii15"
iilong iiand ii3/4" iithick. iiOne iiof iithe iiminimum iiflat-size iidimensions iiMUST iiexceed
iimaximum iiletter-size iidimensions.
Machinable iiParcels ii- iiAnswers ii-Must iiweigh iiat iileast ii6 iiounces iibut iino iimore iithan
ii25 iipounds. iiHigh iidensity iiparcels iimaximum iiweight iiis ii15 iipounds.(exception iifor
iilightweight iiparcels)
Irregular iiParcels ii- iiAnswers ii-Must iihave iiany iione iiof iithe iifollowing iicharacteristics:
iiLess iithan ii6" iiin iilength, iior iiless iithan ii3" iiin iiheight, iior iiless iithan ii6 iiounces. iiRolls
iiand iitubes ii26" iilong iior iiless. iiUnwrapped, iipaper-wrapped, iior iisleeve-wrapped
iiarticles iithat iiare iinot iiletter iisize. iiAnd iiarticles iienclosed iiin iienvelopes iithat iiare iinot
iiletters, iiflats iior iimachinable iiparcels.
Outside iiParcels ii- iiAnswers ii-Length iimore iithan ii27", iior iiheight iithan ii17", iior iithickness
iimore iithan ii17". iiWeight iimore iithan ii25 iipounds iior ii15 iipounds iiif iiidentified iias iihigh
iidensity. iiRolls iiand iitubes iilonger iithan ii26". iiMaximum iiweight iifor iiall iiparcels iiin ii70
iipounds. iiHowever iilength iiand iigirth iicombined iican iibe iiup iito ii130" iifor iiStandard iiPost
Nonmachinable iiSurcharge ii- iiAnswers ii-First-Class iiMail iiletters iithat iiwill iireceive iithe
iisurcharge iiare iiconsidered iiif iithe iifollowing iiconditions iiexist: iiToo iirigid, iicontains
, iipens, iipencils, iikeys iior iicoins iithat iicause iithickness iiof iithe iimailpiece iito iibe iiuneven,
iiis iipolybagged, iipolywrapped iior iihas iian iiexterior iinot iimade iiof iipaper.
Priority iiMail iiExpress ii- iiAnswers ii-Class iiof iimail iiwith iithe iiGuaranteed iiby iiEnd iiof iiDay
iidelivery(Next ii1-day iior ii2-day), ii365 iidays iia iiyear. iiOffers iiovernight iidelivery iito iimost
iilocations iior iithe iicustomer iigets iitheir iimoney iiback. iiAlso iidelivery iion iiSundays iiand
iiholidays iifor iiadditional iifees. iiAlso iioffers iitracking, iiproof iiof iidelivery, iiinsurance iiup iito
ii$100 iiat iino iicost.
Priority iiMail ii- iiAnswers ii-Nationwide iidelivery iiwithin iione-three iidays iiin iimost
iilocations, iiDomestic iican iiweigh iiup iito ii70 iipounds. iiAutomatically iiincludes iiUSPS
iiTracking iiand ii$50 iiof iiinsurance iicoverage iiwhen iipurchased iiat iiretail. iiCan iihave
iiExtra iiServices iisuch iias iiSignature iiConfirmation, iiInsurance, iietc.
P.O iiBoxes ii- iiAnswers ii-A iipremier iiservice iiavailable iito iicustomers iiat iiany iiPost
iiOffice. iiOffers iicustomers iiprivacy, iisecurity, iiand iiflexibility iiwith iithe iiability iito iiget iitheir
iimail iiwhen iiand iiwhere iiit iiis iimost iiconvenient.
EDDM ii- iiAnswers ii-Every iiDirect iiDoor iiMail
Dimensional iiWeight iiPricing ii- iiAnswers ii-Applies iito iiPriority iiMail iipackages iithat iiare
iimore iithan iione iicubic iifoot ii(1728 iicubic iiinches) iiand iiare iidestined iifor iiZones ii5-8.
iiMaximum iisize iifor iimailing iia iiPriority iiMail iiitem iiis ii108" iicombined iilength iiand iigirth.
Balloon iiPrice ii- iiAnswers ii-Applies iito: iiPriority iiMail iipackages iiaddressed iifor iidelivery
iiin iilocal iiarea iiand iiZones ii1-4 iionly. iiStandard iiParcels iiare iiapplied iithis iiprice iias iiwell.
iiParcels iithat iiweigh iiless iithan ii20 iipounds iibut iimeasure iimore iithan ii84" iibut iino iimore
iithan ii108" iiin iicombined iilength iiand iigirth iiare iicharged iifor iia ii20-pound iiparcel.
First-Class iiMail ii- iiAnswers ii-Items iithat iiconsist iiof iihandwritten iior iitypewritten
iipersonal iicorrespondence iisuch iias iibills, iistatements iiof iiaccount, iipostcards, iiand
iiBRM iimust iibe iimailed iiFirst iiClass iiMail, iiPriority, iior iiupgraded iito iiPriority iiMail
iiExpress
Periodicals ii- iiAnswers ii-Authorized iipublications iisuch iias iimagazines iiand iinewspapers
iiwhose iiprimary iipurpose iiis iitransmitting iiinformation, iiMust iibe iipublished iiat iileast iifour
iitimes iia iiyear iiat iia iistated iifrequency
Standard iiMail ii- iiAnswers ii-Used iito iisend iiprinted iimatter, iiflyers, iiadvertising, iicatalogs,
iinewsletters, iiand iismall iipackages. iiA iisingle iipiece iiof iiStandard iiMail iimust iiweigh iiless
iithan ii16 iiounces
Bound iiPrinted iiMatter ii- iiAnswers ii-Sheets iimust iibe iipermanently-bound iiby iisecure
iifasteners iisuch iias iistaples, iispiral iibinding, iiglue iior iistitching, iican iiweigh iiup iito ii15
iipounds
