BUSM 2011 - MindTap Questions
and Answers (100% Pass)
After working with his team for a while, Patrick realizes that his team is more
diverse than he initially thought. The members come from a variety of
functional backgrounds and have a wide variety of work experiences.
A) Separation diversity
B) Deep-level diversity
C) Disparity diversity
D) Variety diversity
✓ A) Separation diversity
GE's Jack Welch paired younger employees with older and higher-ranking
executives to transfer technology knowledge to higher organizational levels.
This is an example of
✓ Reverse mentoring
Research has found that firm performance increases when employees have
✓ more positive attitudes toward diversity
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Functional backgrounds and work experience are not observable. They
contribute to variety diversity. Deep-level diversity is also unobservable, but it
is not related to functional backgrounds and work experiences. Separation
diversity involves differences in opinions among group members, while
disparity refers to differences in social assets such as rank or pay.
✓ Deep-level diversity vs Separation diversity
The five central environmental forces for change faced by today's
organizations are new employment
✓ relationships, diversity, globalization, technology, and ethics and
corporate governance
pairs a senior employee with a junior employee, but unlike the top-down
focus of traditional mentoring, the focus is on transferring the skills of the junior
employee to the senior employee. Socializing and on-boarding have to do
with getting new employees up to speed and proficient at their jobs. (*)
✓ Reverse mentoring (*)
As Laura looks around the room, she realizes that although all of her
teammates are white females, they have many differences of opinion about
the goals of the group and the way those goals should be achieved.
A) Surface-level diversity
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B) Personality diversity
C) Deep-level diversity
D) Separation diversity
✓ A) Surface-level diversity
the largest generation since the baby boomers (*)
✓ The Millennial Generation (*)
is related to differences of opinion among team members. can be seen
directly. Surface-level diversity is observable, and includes differences in
race, age, and gender. Deep-level diversity refers to individual differences
that cannot be seen directly, including goals, values, personalities, decision-
making styles, knowledge, skills, abilities, and attitudes.
✓ Separation diversity
is the largest generation since the baby boomers. Most experts characterize
today's workforce as comprising four generations. According to date of birth,
they are: seniors (1922-1943); baby boomers (1943-1963); Generation X
(1964-1980); and the Millennial Generation (1980-2000).
✓ The Millennial Generation
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are forecast to rise globally
✓ Talent shortages
Michael's new work team has people of a variety of races and ages.
A) Personalities
B) Disparity diversity
C) Surface-level diversity
D) Deep-level diversity
✓ C) Surface-level diversity
Increasing conscientiousness and knowledge counteract some of the
negative effects of _________ that result from reductions in information
processing speed and motivation to learn.
✓ aging
refers to observable differences in people, including race, age, ethnicity,
physical abilities, physical characteristics, and gender. Race and age are
observable characteristics. Race and age are not personality constructs.
Deep-level diversity refers to individual differences that cannot be seen
directly, including goals, values, personalities, decision-making styles,
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