Chapter 8 Technology for Control Social Business and Big
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
.
, Chapter 8 Technology for Control Social Business and Big
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
Chapter 8 Technology For Control Social Business and Big Data
1. A(n) collects data from sales, purchases from suppliers, and inventory changes and stores them in a database.
a. inventory control system
b. automated analysis system
c. transaction processing system
d. decision support system
ANSWER: c
RATIONALE: Feedback: Transaction processing systems (TPSs) automate an organization’s routine, day-
to-day business transactions. A TPS collects data from transactions such as sales,
purchases from suppliers, and inventory changes, and stores them in a database.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
2. The use of huge databases that combine all of a company's data and allow users to access the data directly, create
reports, and obtain responses to what-if questions is referred to as:
a. data mining.
b. data processing.
c. transaction processing.
d. data warehousing.
ANSWER: d
RATIONALE: Feedback: Data warehousing is the use of huge databases that combine all of a company’s
data and allow users to access the data directly, create reports, and obtain responses to
what-if questions. Software for business intelligence, also called analytic software, helps
users make sense of all these data.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
3. Software for business intelligence, also called , helps users make sense of all of a company’s data.
a. dynamic software
b. analytic software
c. decision support software
d. warehousing software
ANSWER: b
RATIONALE: Feedback: Software for business intelligence, also called analytic software, helps users make
sense of all of a company’s data. Business intelligence refers to the high-tech analysis of a
company’s data in order to make better strategic decisions.
POINTS: 1
, Chapter 8 Technology for Control Social Business and Big
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
Page 1
, Chapter 8 Technology for Control Social Business and Big
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
Chapter 8 Technology For Control Social Business and Big Data
4. means searching out and analyzing data from multiple sources across the enterprise, and increasingly from
outside sources as well, to identify patterns and relationships that might be significant.
a. Data warehousing
b. Data processing
c. Data entry
d. Data mining
ANSWER: d
RATIONALE: Feedback: Sometimes referred to as data mining, business intelligence means searching out
and analyzing data from multiple sources across the enterprise, and increasingly from
outside sources as well, to identify patterns and relationships that might be significant.
Retailers are some of the biggest users of business intelligence software.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
5. Which of the following helps managers to make smarter decisions?
a. Restricting the use of social media technologies
b. Using business intelligence software to analyze data
c. Restricting use of intranets for knowledge management
d. Using only horizontal linkages and not vertical linkages
ANSWER: b
RATIONALE: Feedback: By collecting the right data and using business intelligence software to analyze
them and spot trends and patterns, managers can make smarter decisions. For example, 1-
800-Flowers.com uses business intelligence to tweak its marketing.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Understand
6. refers to using technologies such as blogs, Facebook, or Twitter for interacting with and facilitating
communication and collaboration among employees, customers, and other stakeholders.
a. Social business
b. Decision support
c. Transaction processing
d. Business intelligence
ANSWER: a
RATIONALE: Feedback: Social business refers to using social media technologies such as blogs, social
networks, or Twitter for interacting with and facilitating communication and collaboration
among employees, customers, and other stakeholders. For example, Dr. Pepper built a
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
.
, Chapter 8 Technology for Control Social Business and Big
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
Chapter 8 Technology For Control Social Business and Big Data
1. A(n) collects data from sales, purchases from suppliers, and inventory changes and stores them in a database.
a. inventory control system
b. automated analysis system
c. transaction processing system
d. decision support system
ANSWER: c
RATIONALE: Feedback: Transaction processing systems (TPSs) automate an organization’s routine, day-
to-day business transactions. A TPS collects data from transactions such as sales,
purchases from suppliers, and inventory changes, and stores them in a database.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
2. The use of huge databases that combine all of a company's data and allow users to access the data directly, create
reports, and obtain responses to what-if questions is referred to as:
a. data mining.
b. data processing.
c. transaction processing.
d. data warehousing.
ANSWER: d
RATIONALE: Feedback: Data warehousing is the use of huge databases that combine all of a company’s
data and allow users to access the data directly, create reports, and obtain responses to
what-if questions. Software for business intelligence, also called analytic software, helps
users make sense of all these data.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
3. Software for business intelligence, also called , helps users make sense of all of a company’s data.
a. dynamic software
b. analytic software
c. decision support software
d. warehousing software
ANSWER: b
RATIONALE: Feedback: Software for business intelligence, also called analytic software, helps users make
sense of all of a company’s data. Business intelligence refers to the high-tech analysis of a
company’s data in order to make better strategic decisions.
POINTS: 1
, Chapter 8 Technology for Control Social Business and Big
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
Page 1
, Chapter 8 Technology for Control Social Business and Big
Data
Comprehensive Exam Study Guide
Most Recent Exam Guide 2024/2025
Chapter 8 Technology For Control Social Business and Big Data
4. means searching out and analyzing data from multiple sources across the enterprise, and increasingly from
outside sources as well, to identify patterns and relationships that might be significant.
a. Data warehousing
b. Data processing
c. Data entry
d. Data mining
ANSWER: d
RATIONALE: Feedback: Sometimes referred to as data mining, business intelligence means searching out
and analyzing data from multiple sources across the enterprise, and increasingly from
outside sources as well, to identify patterns and relationships that might be significant.
Retailers are some of the biggest users of business intelligence software.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Remember
5. Which of the following helps managers to make smarter decisions?
a. Restricting the use of social media technologies
b. Using business intelligence software to analyze data
c. Restricting use of intranets for knowledge management
d. Using only horizontal linkages and not vertical linkages
ANSWER: b
RATIONALE: Feedback: By collecting the right data and using business intelligence software to analyze
them and spot trends and patterns, managers can make smarter decisions. For example, 1-
800-Flowers.com uses business intelligence to tweak its marketing.
POINTS: 1
LEARNING OBJECTIVES: ORGT.DAFT.16.08-01 - 08-01
NATIONAL STANDARDS: United States - AACSB: Technology
TOPICS: Information Technology Evolution
KEYWORDS: Bloom’s: Understand
6. refers to using technologies such as blogs, Facebook, or Twitter for interacting with and facilitating
communication and collaboration among employees, customers, and other stakeholders.
a. Social business
b. Decision support
c. Transaction processing
d. Business intelligence
ANSWER: a
RATIONALE: Feedback: Social business refers to using social media technologies such as blogs, social
networks, or Twitter for interacting with and facilitating communication and collaboration
among employees, customers, and other stakeholders. For example, Dr. Pepper built a
