HCA Washington Skills Exam 2024 Questions and
Answers (Graded A)
Who should you call in case of abuse? - ANSWER DSHS 1-866-END-HARM, 911,
APS, ALTC, DDA, CPS, and case manager
What are some rights for consumers? - ANSWER Right to be free from abuse, to
make choices, to privacy, and confidentiality
What are the steps of the problem solving process? - ANSWER Explain, offer
alternatives, report and document
What reasons should you call 911? - ANSWER Bloods, guts and gore
What are the forms of abuse? - ANSWER Physical, sexual, mental, neglect,
abandonment, and financial exploitation.
When is it mandatory to report? - ANSWER When signs of abuse are present
When report abuse, what should you include? - ANSWER Name, address, age, what
type of abuse, time of abuse, abuser, and personal info.
What is self neglect? - ANSWER Refusing goods or service that improve physical
and mental health, well-being, and safety
Who should you report to when there is signs of self neglect? - ANSWER Case
manager
What is a restraint? - ANSWER A device or action that limits consumers against their
will
An HCAS role is... - ANSWER To assist in maintaining safety, independence, and
dignity
What is the purpose of the care team? - ANSWER Provides care and support the
well being and needs of a consumer
What is a baseline? - ANSWER The client's "normal" level of function
How should you observe changes? - ANSWER Compare to baseline, make regular
observations, and use your senses
What is the care plan? - ANSWER Outlines the care team, identifies baseline, and
gives activities to support comsumer.
What are Activities of daily living - ANSWER Activities including the body
, What are instrumental activities of daily living? - ANSWER Activities that are outside
of the body exp. Meal prep
What are four components for good communication? - ANSWER Pay attention,
understand, respond, and clarify
What is objective reporting? - ANSWER Documenting facts or words exactly as you
observe them
What is subjective reporting? - ANSWER Documenting your opinion or interpretation
as you observe them
When there is distractions in communication, what should you do? - ANSWER
Understand the distraction, be respectful and use respectful body language.
In what way might a client Express pain non verbally? - ANSWER Moaning, crying,
clenching fists, or grinding teeth
In what way might a client Express confusion non verbally? - ANSWER Give
answers that dont make sense, ask the same question, using wrong name, and not
remembering correct words.
What are four situations where you should problem solve? - ANSWER A poor
choice, refuse care, safety hazard concern, and asked to do something not in the
care plan.
What is infection control? - ANSWER Stopping germs from spreading and causing
infection.
What is a pathogen? - ANSWER Any germ that causes disease
What are immunizations? - ANSWER Vaccinations or injections that protect against
specific diseases.
What are the main immunizations? - ANSWER MMR and V. Measles, mumps,
rubella and varicella.
What Are four ways germs come into contact with a consumer? - ANSWER Direct
contact, indirect contact, airborne, and droplet.
What can weaken a clients immune system, making them prone to infection? -
ANSWER Poor nutrition, fatigue, dehydration, stress, disease, medication, thinning
skin, and poor hygiene .
What are some signs and symptoms of localized infection? - ANSWER Oozing,
swelling, redness, pain , and or heat coming from a wound.
What are some signs and symptoms of systemic infection? - ANSWER Fever, chills,
weakness, sweating, nausea, headache, thirst, and confusion
Answers (Graded A)
Who should you call in case of abuse? - ANSWER DSHS 1-866-END-HARM, 911,
APS, ALTC, DDA, CPS, and case manager
What are some rights for consumers? - ANSWER Right to be free from abuse, to
make choices, to privacy, and confidentiality
What are the steps of the problem solving process? - ANSWER Explain, offer
alternatives, report and document
What reasons should you call 911? - ANSWER Bloods, guts and gore
What are the forms of abuse? - ANSWER Physical, sexual, mental, neglect,
abandonment, and financial exploitation.
When is it mandatory to report? - ANSWER When signs of abuse are present
When report abuse, what should you include? - ANSWER Name, address, age, what
type of abuse, time of abuse, abuser, and personal info.
What is self neglect? - ANSWER Refusing goods or service that improve physical
and mental health, well-being, and safety
Who should you report to when there is signs of self neglect? - ANSWER Case
manager
What is a restraint? - ANSWER A device or action that limits consumers against their
will
An HCAS role is... - ANSWER To assist in maintaining safety, independence, and
dignity
What is the purpose of the care team? - ANSWER Provides care and support the
well being and needs of a consumer
What is a baseline? - ANSWER The client's "normal" level of function
How should you observe changes? - ANSWER Compare to baseline, make regular
observations, and use your senses
What is the care plan? - ANSWER Outlines the care team, identifies baseline, and
gives activities to support comsumer.
What are Activities of daily living - ANSWER Activities including the body
, What are instrumental activities of daily living? - ANSWER Activities that are outside
of the body exp. Meal prep
What are four components for good communication? - ANSWER Pay attention,
understand, respond, and clarify
What is objective reporting? - ANSWER Documenting facts or words exactly as you
observe them
What is subjective reporting? - ANSWER Documenting your opinion or interpretation
as you observe them
When there is distractions in communication, what should you do? - ANSWER
Understand the distraction, be respectful and use respectful body language.
In what way might a client Express pain non verbally? - ANSWER Moaning, crying,
clenching fists, or grinding teeth
In what way might a client Express confusion non verbally? - ANSWER Give
answers that dont make sense, ask the same question, using wrong name, and not
remembering correct words.
What are four situations where you should problem solve? - ANSWER A poor
choice, refuse care, safety hazard concern, and asked to do something not in the
care plan.
What is infection control? - ANSWER Stopping germs from spreading and causing
infection.
What is a pathogen? - ANSWER Any germ that causes disease
What are immunizations? - ANSWER Vaccinations or injections that protect against
specific diseases.
What are the main immunizations? - ANSWER MMR and V. Measles, mumps,
rubella and varicella.
What Are four ways germs come into contact with a consumer? - ANSWER Direct
contact, indirect contact, airborne, and droplet.
What can weaken a clients immune system, making them prone to infection? -
ANSWER Poor nutrition, fatigue, dehydration, stress, disease, medication, thinning
skin, and poor hygiene .
What are some signs and symptoms of localized infection? - ANSWER Oozing,
swelling, redness, pain , and or heat coming from a wound.
What are some signs and symptoms of systemic infection? - ANSWER Fever, chills,
weakness, sweating, nausea, headache, thirst, and confusion
