Chapter 5 - I&I Q&A GRADE A
"Could you share more about that?" This is a(n) ______ question.
a. open
b. closed - (correct answer)a. open
"So, its you we need to work on. Is that right?" This is a(n) ______ question.
a. open
b. closed - (correct answer)b. closed
"Does he do a good job?" This is a(n) ______ question.
a. open
b. closed - (correct answer)b. closed
"What's happening with you today?" This is a(n) ______ question.
a. open
b. closed - (correct answer)a. open
When you use open questions effectively as an interviewer, you can predict the client
will:
a. often become very defensive.
b. pay more attention to interviewer instructions.
c. give more details and talk more.
d. express more emotional release. - (correct answer)c. give more details and talk more.
When you use closed questions effectively as an interviewer, you can predict the client
will:
, a. often become very defensive.
b. pay more attention to interviewer instructions.
c. give more specific information but may close his or her talk.
d. become more talkative and expressive. - (correct answer)c. give more specific
information but may close his or her talk.
Which of the following is TRUE about questions?
a. They provide a systematic framework for directing the interview.
b. They help an interview begin and move along slowly.
c. They help to open and close client talk.
d. All of the above. - (correct answer)d. All of the above.
Which of the following is TRUE about questions?
a. They bring out specific detail in client's stories.
b. They guide the manner in which a client talks about an issue.
c. They help to open and close client talk.
d. All of the above. - (correct answer)d. All of the above.
Proficient counselors ________________________.
a. know that questions are absolutely required to complete an effective client session
b. always use questions more than any other skill during client sessions
c. never use questions during client sessions
d. recognize, that while essential, there are potential problems associated with
questioning
clients - (correct answer)d. recognize, that while essential, there are potential problems
associated with questioning
clients
"Could you share more about that?" This is a(n) ______ question.
a. open
b. closed - (correct answer)a. open
"So, its you we need to work on. Is that right?" This is a(n) ______ question.
a. open
b. closed - (correct answer)b. closed
"Does he do a good job?" This is a(n) ______ question.
a. open
b. closed - (correct answer)b. closed
"What's happening with you today?" This is a(n) ______ question.
a. open
b. closed - (correct answer)a. open
When you use open questions effectively as an interviewer, you can predict the client
will:
a. often become very defensive.
b. pay more attention to interviewer instructions.
c. give more details and talk more.
d. express more emotional release. - (correct answer)c. give more details and talk more.
When you use closed questions effectively as an interviewer, you can predict the client
will:
, a. often become very defensive.
b. pay more attention to interviewer instructions.
c. give more specific information but may close his or her talk.
d. become more talkative and expressive. - (correct answer)c. give more specific
information but may close his or her talk.
Which of the following is TRUE about questions?
a. They provide a systematic framework for directing the interview.
b. They help an interview begin and move along slowly.
c. They help to open and close client talk.
d. All of the above. - (correct answer)d. All of the above.
Which of the following is TRUE about questions?
a. They bring out specific detail in client's stories.
b. They guide the manner in which a client talks about an issue.
c. They help to open and close client talk.
d. All of the above. - (correct answer)d. All of the above.
Proficient counselors ________________________.
a. know that questions are absolutely required to complete an effective client session
b. always use questions more than any other skill during client sessions
c. never use questions during client sessions
d. recognize, that while essential, there are potential problems associated with
questioning
clients - (correct answer)d. recognize, that while essential, there are potential problems
associated with questioning
clients
