VSO CHAPTER 2 STUDY GUIDE
Cabinet-level agency - Answers-U. S. Dept of Veterans Affairs on March 15, 1989.
Thre Sub Agencies - Answers-VHA, VBA, and NCA each with an under-secretary. Also
Board of Veterans Appeals, Office of General Counsel, Office of the inspector General
VBA administers - Answers-Non-medical benefits for vets, dependents, survivors
VBA Programs include - Answers-Comp & Pension, Voc Rehab, Ed. & Training, Dep. &
Survivors, Loan Guaranty, Life Ins., Burial Allowance
VHA Provides - Answers-Healthcare facilities for Vets & sometimes Deps/Survivors
How many facilities VHA - Answers-170 nationwide 80% affiliated with Medical Schools
VHA Inpatients per day - Answers-100,000
Other VHA facilities - Answers-Outpatient clinics, counseling centers, domiciliaries, &
nursing homes.
NCA provides - Answers-Nationwide Cemeteries
NCA eligibles - Answers-Active Duty, Eligible Reservists & National Guard, WWII
Merchant Mariners, U.S. Citizen of allied government Armed Force, other persons
designated by the Secretaries VA or Air Force, Spouse, unremarried spouse, and
children as defined eligible.
VARO - Answers-Veterans Administration Regional Office
VSC - Answers-Veteran Service Center
Breakdown of VSC - Answers-Evidence Intake
Intake Processing Center (triage)
Pre-determination
Rating
Post-determination
Appeals
Public Contact
Segmented Lanes - Answers-Express Lane (1-2 Issues)
Core Lane (3 or more issues)
Special Operations Lane (Special Handling:MST, Prisoner of war, TBI)
Cabinet-level agency - Answers-U. S. Dept of Veterans Affairs on March 15, 1989.
Thre Sub Agencies - Answers-VHA, VBA, and NCA each with an under-secretary. Also
Board of Veterans Appeals, Office of General Counsel, Office of the inspector General
VBA administers - Answers-Non-medical benefits for vets, dependents, survivors
VBA Programs include - Answers-Comp & Pension, Voc Rehab, Ed. & Training, Dep. &
Survivors, Loan Guaranty, Life Ins., Burial Allowance
VHA Provides - Answers-Healthcare facilities for Vets & sometimes Deps/Survivors
How many facilities VHA - Answers-170 nationwide 80% affiliated with Medical Schools
VHA Inpatients per day - Answers-100,000
Other VHA facilities - Answers-Outpatient clinics, counseling centers, domiciliaries, &
nursing homes.
NCA provides - Answers-Nationwide Cemeteries
NCA eligibles - Answers-Active Duty, Eligible Reservists & National Guard, WWII
Merchant Mariners, U.S. Citizen of allied government Armed Force, other persons
designated by the Secretaries VA or Air Force, Spouse, unremarried spouse, and
children as defined eligible.
VARO - Answers-Veterans Administration Regional Office
VSC - Answers-Veteran Service Center
Breakdown of VSC - Answers-Evidence Intake
Intake Processing Center (triage)
Pre-determination
Rating
Post-determination
Appeals
Public Contact
Segmented Lanes - Answers-Express Lane (1-2 Issues)
Core Lane (3 or more issues)
Special Operations Lane (Special Handling:MST, Prisoner of war, TBI)
