MGMT 3720 Exam 1 Review
Organizational Behavior - ANS study of human action in the context of formal group
environments for the purpose of promoting productivity.
Key Management Challenge - ANS finding ways to make work meaningful for individuals while
contributing.
Management - ANS the process of planning, organizing, leading, and controlling the activities
of employees to accomplish an organization's objectives.
Foundations of Organizational Behavior - ANS economics, psychology, sociology, anthropology,
and political science. "How can we make people more productive at work?"
Challenges for today's managers - ANS Global competition, new technology, increased
emphasis on quality, changing employee expectations, diversity, societal pressures regarding
ethical behavior.
Psychology - ANS we gain tools assessing the status of the individual - their likes and dislikes,
their tendencies, their capacities, their productivities.
Social Psychology - ANS gain an understanding of the dynamic nature of groups and the
influence that others have on individuals. *most time spent*
Sociology - ANS gain an understanding of culture, values, and the priorities of people from a
macro perspective.
Anthropology - ANS gain an element of objectivity and a descriptive practice of assessing
human beings and their activities as entities in the natural world.
Seven elements of Organizational Structure - ANS Work Specialization, departmentalization,
formalization, centralization, chain of command, span of control, boundary spanning.
Interpersonal Skills - ANS concerning or involving relationships between people.
Mechanistic Models - ANS High specialization, Rigid Departmentalization,Clear chain of
command, Narrows spans of control, Centralization
High Formalization
Organizational Behavior - ANS study of human action in the context of formal group
environments for the purpose of promoting productivity.
Key Management Challenge - ANS finding ways to make work meaningful for individuals while
contributing.
Management - ANS the process of planning, organizing, leading, and controlling the activities
of employees to accomplish an organization's objectives.
Foundations of Organizational Behavior - ANS economics, psychology, sociology, anthropology,
and political science. "How can we make people more productive at work?"
Challenges for today's managers - ANS Global competition, new technology, increased
emphasis on quality, changing employee expectations, diversity, societal pressures regarding
ethical behavior.
Psychology - ANS we gain tools assessing the status of the individual - their likes and dislikes,
their tendencies, their capacities, their productivities.
Social Psychology - ANS gain an understanding of the dynamic nature of groups and the
influence that others have on individuals. *most time spent*
Sociology - ANS gain an understanding of culture, values, and the priorities of people from a
macro perspective.
Anthropology - ANS gain an element of objectivity and a descriptive practice of assessing
human beings and their activities as entities in the natural world.
Seven elements of Organizational Structure - ANS Work Specialization, departmentalization,
formalization, centralization, chain of command, span of control, boundary spanning.
Interpersonal Skills - ANS concerning or involving relationships between people.
Mechanistic Models - ANS High specialization, Rigid Departmentalization,Clear chain of
command, Narrows spans of control, Centralization
High Formalization
