3 prime questions Correct Answer "What did prescriber tell
you medication was for?"
"How did prescriber tell you to take medication?"
"What did prescriber tell you to expect?"
Active Correct Answer empathetic, focused, seek clarification
adverse effects Correct Answer unintended reaction to
medication at normal dose
AIDET Correct Answer acknowledge, introduce, duration,
explanation, thank you
apnea Correct Answer temporary cessation of breathing
Approximately half of patients you come in contact with have
minimum health literacy to interpret medication labeling
Correct Answer True
assessment Correct Answer verify patient knowledge
AST, ALT, Total protein, Albumin, ALP, Bili Correct Answer
Liver
barriers to active listening Correct Answer discrimination,
prejudice, bias, frame of reference
Barriers to empathy Correct Answer judging, advising,
reassuring, generalizing, quizzing, distracting, sympathy
, blood pressure Correct Answer systolic - first hear pulse
diastolic - last pressure to hear pulse
avoid caffeine, smoking, exercise, full bladder
sit quietly with feet flat on floor
bradycardia Correct Answer slower heart rate than normal <60
bradypnea Correct Answer slow breathing
calcium values tell us about Correct Answer kidney function,
thyroid function, bone disease, certain types of cancer
challenges to patient interviewing Correct Answer
environmental - accessibility of pharmacist, lack private space,
lack of time
personal - lack of confidence, lack of cultural awareness
patient - lack of knowledge, discomfort asking questions, health
literacy
cheyne - stokes Correct Answer deep breathing alternating with
periods of apnea
Closed ended question? Correct Answer Did your doctor tell
you what the medication is for?
collecting subjective information Correct Answer utilizing 10
point scale, SCHOLAR-MAC
commission Correct Answer listed but not taking