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Apprenticeship training correct answers System of training in which a worker entering the
skilled trades is given thorough instruction and experience, both on and off the job, in the
practical and theoretical aspects of the work
Behaviour modification correct answers The belief that the consequences of behavior determine
if it will be repeated or discontinued
Coaching correct answers A more experienced employee closely observes a less experienced
worker over a short period of time and provides ongoing feedback to improve work performance
Cooperative programs correct answers Training programs that combine practical, on-the-job
experience with formal education
Training correct answers The acquisition of skills, behaviours, and abilities to perform current
work
Development correct answers The acquisition of skills, behaviours, and abilities to perform
future work or to solve an organizational problem
Learning correct answers A relatively permanent change in knowledge or behaviour
Instructional goals correct answers Desired outcomes of a training program
Internship programs correct answers Programs jointly sponsored by colleges, universities, and
other organizations that offer students the opportunity to gain real-life experience while allowing
them to find out how they will perform in work organizations
Mentors correct answers Experienced or more senior employees who provide advice and
guidance to encourage and support less experienced or more junior employees
On-the-job training (OJT) correct answers Method by which employees are given hands-on
experience with instructions from their manager or another trainer
Orientation correct answers A structured process for new employees to become familiar with the
organization and their work; critical to socialization, which is the embedding of organizational
values, beliefs, and accepted behaviours
Promotion correct answers Moving an employee into a job that is more complex and has
increased responsibilities; this typically provides increased compensation
Trainee readiness correct answers The consideration of trainees' skills and experiences when
assessing their ability to benefit from training
, Lateral transfer correct answers Moving an employee to a different role in the organization; the
new job is typically similar to the previous role in terms of responsibility and complexity
Transfer of training correct answers Applying what is learned to enhance performance on the job
Performance Management System correct answers A set of integrated management practices
designed to help employees maximize performance, thereby allowing the organization to reach
its goals
what does a systems approach to performance management accomplish? correct answers 1)
Allows the org to integrate the management functions in order to maximize employee potential
and 2) helps increase employee's work satisfaction
What is the primary purpose of managing employee's performance correct answers Improve
future performance
The most frequent use of performance management systems is to make what kind of decisions?
correct answers Compensation
Performance levels need to be correct answers measured, communicated, and converted into pay
decisions
What HR practice can support succession planning? correct answers a performance management
system
Identifying performance goals, coaching, reviewing, and recognizing performance leads to what?
correct answers a successful organization
Performance goals must be linked to correct answers overall business objectives
How can managers ensure a strong link to business goals when establishing performance
measures? correct answers By using qualitative goals that leads to greater involvement, rather
than quantitative goals
What is a good way to avoid the costs of firing employees and hiring replacements? correct
answers Coaching with both personal development and related to business objectives
No system will be effective without correct answers recognition of accomplishments
A well-integrated performance management system concludes with correct answers a plan for
the next performance cycle.
What are the three factors for ineffective performance correct answers Organizational factors,
job factors, personal factors
Apprenticeship training correct answers System of training in which a worker entering the
skilled trades is given thorough instruction and experience, both on and off the job, in the
practical and theoretical aspects of the work
Behaviour modification correct answers The belief that the consequences of behavior determine
if it will be repeated or discontinued
Coaching correct answers A more experienced employee closely observes a less experienced
worker over a short period of time and provides ongoing feedback to improve work performance
Cooperative programs correct answers Training programs that combine practical, on-the-job
experience with formal education
Training correct answers The acquisition of skills, behaviours, and abilities to perform current
work
Development correct answers The acquisition of skills, behaviours, and abilities to perform
future work or to solve an organizational problem
Learning correct answers A relatively permanent change in knowledge or behaviour
Instructional goals correct answers Desired outcomes of a training program
Internship programs correct answers Programs jointly sponsored by colleges, universities, and
other organizations that offer students the opportunity to gain real-life experience while allowing
them to find out how they will perform in work organizations
Mentors correct answers Experienced or more senior employees who provide advice and
guidance to encourage and support less experienced or more junior employees
On-the-job training (OJT) correct answers Method by which employees are given hands-on
experience with instructions from their manager or another trainer
Orientation correct answers A structured process for new employees to become familiar with the
organization and their work; critical to socialization, which is the embedding of organizational
values, beliefs, and accepted behaviours
Promotion correct answers Moving an employee into a job that is more complex and has
increased responsibilities; this typically provides increased compensation
Trainee readiness correct answers The consideration of trainees' skills and experiences when
assessing their ability to benefit from training
, Lateral transfer correct answers Moving an employee to a different role in the organization; the
new job is typically similar to the previous role in terms of responsibility and complexity
Transfer of training correct answers Applying what is learned to enhance performance on the job
Performance Management System correct answers A set of integrated management practices
designed to help employees maximize performance, thereby allowing the organization to reach
its goals
what does a systems approach to performance management accomplish? correct answers 1)
Allows the org to integrate the management functions in order to maximize employee potential
and 2) helps increase employee's work satisfaction
What is the primary purpose of managing employee's performance correct answers Improve
future performance
The most frequent use of performance management systems is to make what kind of decisions?
correct answers Compensation
Performance levels need to be correct answers measured, communicated, and converted into pay
decisions
What HR practice can support succession planning? correct answers a performance management
system
Identifying performance goals, coaching, reviewing, and recognizing performance leads to what?
correct answers a successful organization
Performance goals must be linked to correct answers overall business objectives
How can managers ensure a strong link to business goals when establishing performance
measures? correct answers By using qualitative goals that leads to greater involvement, rather
than quantitative goals
What is a good way to avoid the costs of firing employees and hiring replacements? correct
answers Coaching with both personal development and related to business objectives
No system will be effective without correct answers recognition of accomplishments
A well-integrated performance management system concludes with correct answers a plan for
the next performance cycle.
What are the three factors for ineffective performance correct answers Organizational factors,
job factors, personal factors
