Automotive Maintenance & Light Repair 3rd Edition Rob Thompson
l l l l l l l l
Instructor Manual for Automotive l l l
Maintenance&Light
l l l
Repair3rdEditionRobThompson l l l l
Chapter1-26 l
CHAPTER 1: INTRODUCTION TO THE AUTOMOTIVE INDUSTRY
L L L L L L
TABLE OF CONTENTS L L
Purpose and Perspective of the Chapter ................................................................................................ 2
l l l l l
Chapter Overview ............................................................................................................................... 2
l
Chapter Objectives ............................................................................................................................. 2
l
Reading Assignments .......................................................................................................................... 3
l
Key Terms .......................................................................................................................................... 3
l
What's New in This Chapter ................................................................................................................. 3
l l l l
Chapter Outline .................................................................................................................................. 4
l
Answers to Chapter 1 Textbook Review Questions ................................................................................. 6
l l l l l l
Short Answer Key.................................................................................................................................................................. 6
l l
Expanded Answer Key ........................................................................................................................................................ 7
l l
Answers to Chapter 1 Workbook Review Questions ............................................................................... 7
l l l l l l
Review Questions ................................................................................................................................................................. 8
l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
1
accessible website, in whole or in part.
l l l l l l
, Automotive Maintenance & Light Repair 3rd Edition Rob Thompson
l l l l l l l l
PURPOSE AND PERSPECTIVE OF THE CHAPTER L L L L L
The purpose of this chapter is to introduce students to the automotive industry. First, a brief history is
l l l l l l l l l l l l l l l l l
provided of the evolution of automobile design and construction. Next, we focus on the numerous and
l l l l l l l l l l l l l l l l
diverse career opportunities available, along with the education and training required for those jobs.
l l l l l l l l l l l l l l
Finally, we discuss the requirements for ASE and manufacturer certification.
l l l l l l l l l l
[return to top] l l
CHAPTER OVERVIEW L
This chapter introduces the types of jobs available in the automotive industry, the training and education
l l l l l l l l l l l l l l l
required for automotive technicians, and the requirements for National Institute for Automotive Service
l l l l l l l l l l l l l
Excellence (ASE) certification. How and why automotive design and construction have changed and
l l l l l l l l l l l l l
continue to change and how this affects the job of an automotive technician are also discussed.
l l l l l l l l l l l l l l l l
[return to top] l l
CHAPTER OBJECTIVES L
Upon completion and review of this chapter, the student should be able to:
l l l l l l l l l l l l
01.01 Identify and describe the types of jobs available in the automotive industry.
l l l l l l l l l l l
01.02 Explain training and education options for technicians.
l l l l l l
01.03 Explain the types of ASE certification. l l l l l
01.04 Identify the requirements to become ASE certified.
l l l l l l
01.05 Describe three reasons for the changes in automotive design and construction.
l l l l l l l l l l
[return to top] l l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
2
accessible website, in whole or in part.
l l l l l l
, Automotive Maintenance & Light Repair 3rd Edition Rob Thompson l l l l l l l l
READING ASSIGNMENTS L
Textbook, pages 1-13 l l
[return to top] l l
KEY TERMS L
ASE Education Foundation: An accredited and standardized training program ensuring that required
l l l l l l l l l l l
documentation and competencies have been met.
l l l l l l
collision technician: Repairs a vehicle after it has been involved in a collision or has suffered some type of
l l l l l l l l l l l l l l l l l l
body or structural damage.
l l l l
entry-level technician: A beginning technician able to perform basic inspections and maintenance services.
l l l l l l l l l l l l
express technician: An entry-level technician who performs engine oil changes, tire rotations and repairs,
l l l l l l l l l l l l l
and multipoint inspections.
l l l
lifelong learning: Continuing to learn and acquire new skills as the industry changes.
l l l l l l l l l l l l
line technician: Certified in multiple areas and has experience with most of the systems on the vehicle.
l l l l l l l l l l l l l l l l
National Institute for Automotive Service Excellence (ASE): A testing and certification process providing
l l l l l l l l l l l l
customers with a way to recognize competent mechanics.
l l l l l l l l
parts technician: A person knowledgeable about the auto parts industry and helps find parts for the customer.
l l l l l l l l l l l l l l l l
service advisor: Specializes in communications between the customer and others in the shop using
l l l l l l l l l l l l l
communication and sales skills. Is knowledgeable about vehicle systems, and often can perform some basic
l l l l l l l l l l l l l l l
shop operations.
l l
[return to top] l l
WHAT'S NEW IN THIS CHAPTER L L L L
The following elements are improvements in this chapter from the previous edition:
l l l l l l l l l l l
• Updated key terms l l
• Updated objectives to current ASE MLR standards l l l l l l
• Increased Word Wall content l l l
• Updated images and photographs l l l
• Added information on job descriptions l l l l
• Expanded on post-secondary training l l l
• Added information on ASE certifications l l l l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
3
accessible website, in whole or in part.
l l l l l l
, Automotive Maintenance & Light Repair 3rd Edition Rob Thompson l l l l l l l l
[return to top] l l
CHAPTER OUTLINE L
In the outline below, each element includes references (in parentheses) to related content. “CH.##” refers to
l l l l l l l l l l l l l l l
the chapter objective; and “PPT Slide #” refers to the slide number in the PowerPoint deck for this chapter
l l l l l l l l l l l l l l l l l l l
(provided in the PowerPoints section of the Instructor Resource Center). Introduce the chapter and review
l l l l l l l l l l l l l l l
learning objectives for Chapter 1. (PPT Slides 1-3).
l l l l l l l l
I. Objectives
Review the chapter’s objectives. (PPT Slides 2-3)
l l l l l l
II. The Automotive Industry (01.05, PPT Slide 4)
l l l l l l
A. Discuss the automotive industry as part of the larger domestic and international transportation
l l l l l l l l l l l l
industry and jobs associated with automobiles as part of a bigger picture encompassing all
l l l l l l l l l l l l l l
transportation-related jobs. Note that all transportation industries have changed because of
l l l l l l l l l l l
the growth or loss of markets and changes in technology, laws, regulations, and the economy.
l l l l l l l l l l l l l l l
Any transportation-related career requires the ability to adapt and grow as things change.
l l l l l l l l l l l l l
B. Examine changes in the auto industry in the last 100 years. Describe how at the end of World l l l l l l l l l l l l l l l l l
War II, the American economy needed to change to consumer production. Factories that had
l l l l l l l l l l l l l l
been producing war supplies shifted to producing household goods and automobiles.
l l l l l l l l l l l
Automotive companies restarted new car production in 1946. Returning veterans and their
l l l l l l l l l l l l
families needed housing and transportation as suburban areas grew. As more vehicles were
l l l l l l l l l l l l l
sold and more road miles were traveled, more pollution was released into the atmosphere.
l l l l l l l l l l l l l l
Auto pollution created a thick, heavy haze over cities, called smog. The California government
l l l l l l l l l l l l l l
began to take steps to decrease the amount of pollution produced by cars and trucks. Passage
l l l l l l l l l l l l l l l l
of the Clean Air Act, Clean Water Act, and many more emission control laws have forced vehicle
l l l l l l l l l l l l l l l l l
manufacturers to meet increasingly strict exhaust emission standards.
l l l l l l l l
C. Explain how the economy and fuel prices during the energy crisis of the 1970s caused a shift in
l l l l l l l l l l l l l l l l l
consumer attitudes toward the cars the domestic auto makers produced. New standards
l l l l l l l l l l l l
required auto makers to reach increasingly higher fuel economy ratings across all their vehicles
l l l l l l l l l l l l l l
sold in the United States.
l l l l l
D. Detail how the market share of foreign and domestic vehicles shifted. Imported cars had a small
l l l l l l l l l l l l l l l
percentage of the total automotive market share before the mid-1970s. When oil and gas prices
l l l l l l l l l l l l l l l
rose, many car buyers started to look at the small, fuel-efficient models offered by Honda,
l l l l l l l l l l l l l l l
Toyota, Datsun (later Nissan), VW, and others. In 1970, Americans bought about 313,000
l l l l l l l l l l l l l
Japanese-manufactured vehicles and approximately 750,000 vehicles from Germany. In
l l l l l l l l l
comparison, sales by General Motors, Ford, and Chrysler exceeded more than 85% of the
l l l l l l l l l l l l l l
market. In 2015, sales of imported cars in the United States accounted for about 55% of total
l l l l l l l l l l l l l l l l l
sales. l
E. Describe the electronic revolution and how the production of smaller and less expensive l l l l l l l l l l l l
electronic components could be supplied at a lower cost. Features such as power door locks,
l l l l l l l l l l l l l l l
rear window defoggers, and air conditioning, once expensive options, are
l l l l l l l l l l
standard l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
4
accessible website, in whole or in part.
l l l l l l
l l l l l l l l
Instructor Manual for Automotive l l l
Maintenance&Light
l l l
Repair3rdEditionRobThompson l l l l
Chapter1-26 l
CHAPTER 1: INTRODUCTION TO THE AUTOMOTIVE INDUSTRY
L L L L L L
TABLE OF CONTENTS L L
Purpose and Perspective of the Chapter ................................................................................................ 2
l l l l l
Chapter Overview ............................................................................................................................... 2
l
Chapter Objectives ............................................................................................................................. 2
l
Reading Assignments .......................................................................................................................... 3
l
Key Terms .......................................................................................................................................... 3
l
What's New in This Chapter ................................................................................................................. 3
l l l l
Chapter Outline .................................................................................................................................. 4
l
Answers to Chapter 1 Textbook Review Questions ................................................................................. 6
l l l l l l
Short Answer Key.................................................................................................................................................................. 6
l l
Expanded Answer Key ........................................................................................................................................................ 7
l l
Answers to Chapter 1 Workbook Review Questions ............................................................................... 7
l l l l l l
Review Questions ................................................................................................................................................................. 8
l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
1
accessible website, in whole or in part.
l l l l l l
, Automotive Maintenance & Light Repair 3rd Edition Rob Thompson
l l l l l l l l
PURPOSE AND PERSPECTIVE OF THE CHAPTER L L L L L
The purpose of this chapter is to introduce students to the automotive industry. First, a brief history is
l l l l l l l l l l l l l l l l l
provided of the evolution of automobile design and construction. Next, we focus on the numerous and
l l l l l l l l l l l l l l l l
diverse career opportunities available, along with the education and training required for those jobs.
l l l l l l l l l l l l l l
Finally, we discuss the requirements for ASE and manufacturer certification.
l l l l l l l l l l
[return to top] l l
CHAPTER OVERVIEW L
This chapter introduces the types of jobs available in the automotive industry, the training and education
l l l l l l l l l l l l l l l
required for automotive technicians, and the requirements for National Institute for Automotive Service
l l l l l l l l l l l l l
Excellence (ASE) certification. How and why automotive design and construction have changed and
l l l l l l l l l l l l l
continue to change and how this affects the job of an automotive technician are also discussed.
l l l l l l l l l l l l l l l l
[return to top] l l
CHAPTER OBJECTIVES L
Upon completion and review of this chapter, the student should be able to:
l l l l l l l l l l l l
01.01 Identify and describe the types of jobs available in the automotive industry.
l l l l l l l l l l l
01.02 Explain training and education options for technicians.
l l l l l l
01.03 Explain the types of ASE certification. l l l l l
01.04 Identify the requirements to become ASE certified.
l l l l l l
01.05 Describe three reasons for the changes in automotive design and construction.
l l l l l l l l l l
[return to top] l l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
2
accessible website, in whole or in part.
l l l l l l
, Automotive Maintenance & Light Repair 3rd Edition Rob Thompson l l l l l l l l
READING ASSIGNMENTS L
Textbook, pages 1-13 l l
[return to top] l l
KEY TERMS L
ASE Education Foundation: An accredited and standardized training program ensuring that required
l l l l l l l l l l l
documentation and competencies have been met.
l l l l l l
collision technician: Repairs a vehicle after it has been involved in a collision or has suffered some type of
l l l l l l l l l l l l l l l l l l
body or structural damage.
l l l l
entry-level technician: A beginning technician able to perform basic inspections and maintenance services.
l l l l l l l l l l l l
express technician: An entry-level technician who performs engine oil changes, tire rotations and repairs,
l l l l l l l l l l l l l
and multipoint inspections.
l l l
lifelong learning: Continuing to learn and acquire new skills as the industry changes.
l l l l l l l l l l l l
line technician: Certified in multiple areas and has experience with most of the systems on the vehicle.
l l l l l l l l l l l l l l l l
National Institute for Automotive Service Excellence (ASE): A testing and certification process providing
l l l l l l l l l l l l
customers with a way to recognize competent mechanics.
l l l l l l l l
parts technician: A person knowledgeable about the auto parts industry and helps find parts for the customer.
l l l l l l l l l l l l l l l l
service advisor: Specializes in communications between the customer and others in the shop using
l l l l l l l l l l l l l
communication and sales skills. Is knowledgeable about vehicle systems, and often can perform some basic
l l l l l l l l l l l l l l l
shop operations.
l l
[return to top] l l
WHAT'S NEW IN THIS CHAPTER L L L L
The following elements are improvements in this chapter from the previous edition:
l l l l l l l l l l l
• Updated key terms l l
• Updated objectives to current ASE MLR standards l l l l l l
• Increased Word Wall content l l l
• Updated images and photographs l l l
• Added information on job descriptions l l l l
• Expanded on post-secondary training l l l
• Added information on ASE certifications l l l l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
3
accessible website, in whole or in part.
l l l l l l
, Automotive Maintenance & Light Repair 3rd Edition Rob Thompson l l l l l l l l
[return to top] l l
CHAPTER OUTLINE L
In the outline below, each element includes references (in parentheses) to related content. “CH.##” refers to
l l l l l l l l l l l l l l l
the chapter objective; and “PPT Slide #” refers to the slide number in the PowerPoint deck for this chapter
l l l l l l l l l l l l l l l l l l l
(provided in the PowerPoints section of the Instructor Resource Center). Introduce the chapter and review
l l l l l l l l l l l l l l l
learning objectives for Chapter 1. (PPT Slides 1-3).
l l l l l l l l
I. Objectives
Review the chapter’s objectives. (PPT Slides 2-3)
l l l l l l
II. The Automotive Industry (01.05, PPT Slide 4)
l l l l l l
A. Discuss the automotive industry as part of the larger domestic and international transportation
l l l l l l l l l l l l
industry and jobs associated with automobiles as part of a bigger picture encompassing all
l l l l l l l l l l l l l l
transportation-related jobs. Note that all transportation industries have changed because of
l l l l l l l l l l l
the growth or loss of markets and changes in technology, laws, regulations, and the economy.
l l l l l l l l l l l l l l l
Any transportation-related career requires the ability to adapt and grow as things change.
l l l l l l l l l l l l l
B. Examine changes in the auto industry in the last 100 years. Describe how at the end of World l l l l l l l l l l l l l l l l l
War II, the American economy needed to change to consumer production. Factories that had
l l l l l l l l l l l l l l
been producing war supplies shifted to producing household goods and automobiles.
l l l l l l l l l l l
Automotive companies restarted new car production in 1946. Returning veterans and their
l l l l l l l l l l l l
families needed housing and transportation as suburban areas grew. As more vehicles were
l l l l l l l l l l l l l
sold and more road miles were traveled, more pollution was released into the atmosphere.
l l l l l l l l l l l l l l
Auto pollution created a thick, heavy haze over cities, called smog. The California government
l l l l l l l l l l l l l l
began to take steps to decrease the amount of pollution produced by cars and trucks. Passage
l l l l l l l l l l l l l l l l
of the Clean Air Act, Clean Water Act, and many more emission control laws have forced vehicle
l l l l l l l l l l l l l l l l l
manufacturers to meet increasingly strict exhaust emission standards.
l l l l l l l l
C. Explain how the economy and fuel prices during the energy crisis of the 1970s caused a shift in
l l l l l l l l l l l l l l l l l
consumer attitudes toward the cars the domestic auto makers produced. New standards
l l l l l l l l l l l l
required auto makers to reach increasingly higher fuel economy ratings across all their vehicles
l l l l l l l l l l l l l l
sold in the United States.
l l l l l
D. Detail how the market share of foreign and domestic vehicles shifted. Imported cars had a small
l l l l l l l l l l l l l l l
percentage of the total automotive market share before the mid-1970s. When oil and gas prices
l l l l l l l l l l l l l l l
rose, many car buyers started to look at the small, fuel-efficient models offered by Honda,
l l l l l l l l l l l l l l l
Toyota, Datsun (later Nissan), VW, and others. In 1970, Americans bought about 313,000
l l l l l l l l l l l l l
Japanese-manufactured vehicles and approximately 750,000 vehicles from Germany. In
l l l l l l l l l
comparison, sales by General Motors, Ford, and Chrysler exceeded more than 85% of the
l l l l l l l l l l l l l l
market. In 2015, sales of imported cars in the United States accounted for about 55% of total
l l l l l l l l l l l l l l l l l
sales. l
E. Describe the electronic revolution and how the production of smaller and less expensive l l l l l l l l l l l l
electronic components could be supplied at a lower cost. Features such as power door locks,
l l l l l l l l l l l l l l l
rear window defoggers, and air conditioning, once expensive options, are
l l l l l l l l l l
standard l
© 2024 Cengage. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly
l l l l l l l l l l l l l l l l l
4
accessible website, in whole or in part.
l l l l l l