WGU C202 Chapters 1-14 Test Solved 2024
A large commercial landscaping service in the Southwest requires all Hispanic
applicants for crew boss positions to have a U.S. high school diploma. Native English
speakers are not required to have a high school diploma. The stated business purpose
of this requirement is to ensure that the Hispanic applicants speak and write English
well enough to perform the job. This is an example of ________. - ANSWER-disparate
treatment
After gathering information on its sales force, General Electric learned that their
salespeople were spending 80 percent of their time on bureaucratic tasks unrelated to
sales. This is an example of ________ information that can be used to refocus these
employees' efforts on the key aspects of their job. - ANSWER-job analysis
Alfredo is constantly turning in work assignments late. He claims Sean is purposely
withholding the reports he needs to complete the work assignments on time. Alfredo's
allegation is an example of ________. - ANSWER-bullying
An employer who provides a greater 401(k) match, financial planning seminars, and
long-term care insurance is trying to achieve which goal? - ANSWER-increasing
retirement security
Bob is working on his performance goals for this year. He should ensure his goals are
________. - ANSWER-challenging and specific
Callie is examining the direct costs of voluntary turnover in her department. Which of the
following is a cost she should consider? - ANSWER-salary increases
Callie is examining the indirect costs of voluntary turnover in her department. Which of
the following is a cost she should consider? - ANSWER-drop in employee morale
Charlie wants to enhance employee engagement in his department. What can he do to
accomplish this goal? - ANSWER-allow employees to use their unique skills and
abilities
Christiano found out his supervisor is making a 10 percent bonus for meeting her goals,
but he is only making a 5 percent bonus for meeting his goals. He is questioning
whether it is ethical to not be paid equal bonuses for meeting goals. Which ethical
standard is he applying? - ANSWER-fairness
Clarence is selecting questions for a structured interview format he is designing. He
wants to ask each candidate a question or two that will tap the candidate's motivation.
Which of the following would NOT be a good motivation question? - ANSWER-"What is
an example of a difficult problem you faced and solved?"
, Claudette is an HR manager for XYZ Software Company. What can she do to best
support organizational strategy? - ANSWER-Acquire, develop, and retain the best
employees.
Claudette is an HR manager for XYZ Software Company. What can she do to best
support organizational strategy? - ANSWER-Acquire, develop, and retain the best
employees.
Currently Ari is developing a new compensation plan for DRA Software Company. It is
important to make sure that what is being rewarded by the compensation system is
strongly tied to organizational objectives, because people tend to ________. -
ANSWER-repeat what is measured and rewarded
Enrico is a poor performer who quits his job when his boss, Rashaune, tries to talk to
him about his tardiness. This is an example of ________. - ANSWER-functional
turnover
Eric is a good performer, but when he approaches Frank about a raise, Frank tells him
to wait until his annual review in six months—so Eric resigns. This is an example of
________. - ANSWER-dysfunctional turnover
Eric is the Director of Human Resources. He is interviewing candidates for an open
position. He plans to end the interview by asking each candidate the following question:
"If, on the day you start your position as manager, two employees immediately submit
their resignations, what will you do to stop employee turnover from increasing in your
department?" What type of interview question is this? - ANSWER-situational
Eric is the Director of Human Resources. If he wants to help increase the organizational
performance of the company he works for, what should he do? - ANSWER-improve the
company's ability to cope with growth and change
Felicia wants to avoid discriminating against any of her employees in hiring for a team
leader position in her large urban childcare facility, which primarily serves children from
birth through age 5. She is requiring the exact same qualifications for all employees who
apply. Stephen thinks the qualifications discourage men from applying for the
promotion. What type of discrimination is Stephen claiming here? - ANSWER-adverse
impact
Fran has been having recurring back pain. She shares with a coworker that she is going
to file a workers' compensation claim. To be eligible for workers' compensation, Fran
must ________. - ANSWER-have suffered a work-related injury or illness
General Automotive has 5,000 employees in three plants. Due to a recent economic
downturn, General Automotive is reducing its workforce by 1,000 people. Which of the
following acts will require General Automotive to take specific measures to ensure
compliance? - ANSWER-Worker Adjustment and Retraining Notification Act of 1988
A large commercial landscaping service in the Southwest requires all Hispanic
applicants for crew boss positions to have a U.S. high school diploma. Native English
speakers are not required to have a high school diploma. The stated business purpose
of this requirement is to ensure that the Hispanic applicants speak and write English
well enough to perform the job. This is an example of ________. - ANSWER-disparate
treatment
After gathering information on its sales force, General Electric learned that their
salespeople were spending 80 percent of their time on bureaucratic tasks unrelated to
sales. This is an example of ________ information that can be used to refocus these
employees' efforts on the key aspects of their job. - ANSWER-job analysis
Alfredo is constantly turning in work assignments late. He claims Sean is purposely
withholding the reports he needs to complete the work assignments on time. Alfredo's
allegation is an example of ________. - ANSWER-bullying
An employer who provides a greater 401(k) match, financial planning seminars, and
long-term care insurance is trying to achieve which goal? - ANSWER-increasing
retirement security
Bob is working on his performance goals for this year. He should ensure his goals are
________. - ANSWER-challenging and specific
Callie is examining the direct costs of voluntary turnover in her department. Which of the
following is a cost she should consider? - ANSWER-salary increases
Callie is examining the indirect costs of voluntary turnover in her department. Which of
the following is a cost she should consider? - ANSWER-drop in employee morale
Charlie wants to enhance employee engagement in his department. What can he do to
accomplish this goal? - ANSWER-allow employees to use their unique skills and
abilities
Christiano found out his supervisor is making a 10 percent bonus for meeting her goals,
but he is only making a 5 percent bonus for meeting his goals. He is questioning
whether it is ethical to not be paid equal bonuses for meeting goals. Which ethical
standard is he applying? - ANSWER-fairness
Clarence is selecting questions for a structured interview format he is designing. He
wants to ask each candidate a question or two that will tap the candidate's motivation.
Which of the following would NOT be a good motivation question? - ANSWER-"What is
an example of a difficult problem you faced and solved?"
, Claudette is an HR manager for XYZ Software Company. What can she do to best
support organizational strategy? - ANSWER-Acquire, develop, and retain the best
employees.
Claudette is an HR manager for XYZ Software Company. What can she do to best
support organizational strategy? - ANSWER-Acquire, develop, and retain the best
employees.
Currently Ari is developing a new compensation plan for DRA Software Company. It is
important to make sure that what is being rewarded by the compensation system is
strongly tied to organizational objectives, because people tend to ________. -
ANSWER-repeat what is measured and rewarded
Enrico is a poor performer who quits his job when his boss, Rashaune, tries to talk to
him about his tardiness. This is an example of ________. - ANSWER-functional
turnover
Eric is a good performer, but when he approaches Frank about a raise, Frank tells him
to wait until his annual review in six months—so Eric resigns. This is an example of
________. - ANSWER-dysfunctional turnover
Eric is the Director of Human Resources. He is interviewing candidates for an open
position. He plans to end the interview by asking each candidate the following question:
"If, on the day you start your position as manager, two employees immediately submit
their resignations, what will you do to stop employee turnover from increasing in your
department?" What type of interview question is this? - ANSWER-situational
Eric is the Director of Human Resources. If he wants to help increase the organizational
performance of the company he works for, what should he do? - ANSWER-improve the
company's ability to cope with growth and change
Felicia wants to avoid discriminating against any of her employees in hiring for a team
leader position in her large urban childcare facility, which primarily serves children from
birth through age 5. She is requiring the exact same qualifications for all employees who
apply. Stephen thinks the qualifications discourage men from applying for the
promotion. What type of discrimination is Stephen claiming here? - ANSWER-adverse
impact
Fran has been having recurring back pain. She shares with a coworker that she is going
to file a workers' compensation claim. To be eligible for workers' compensation, Fran
must ________. - ANSWER-have suffered a work-related injury or illness
General Automotive has 5,000 employees in three plants. Due to a recent economic
downturn, General Automotive is reducing its workforce by 1,000 people. Which of the
following acts will require General Automotive to take specific measures to ensure
compliance? - ANSWER-Worker Adjustment and Retraining Notification Act of 1988
