PSYCH 643 FINAL EXAM QUESTIONS AND ANSWERS RATED A.
1. What are the 3 types of learning 1. Navigator
strategies? 2. Problem solvers
3. Engagers
2. What learning type is this? Navigator
- focused, charts a course for
learning
- strives for improvement
- efficient and effective
- highly organized
- loves detail/schedules
- organization tools
- prompt feedback
- dislikes group work
- seeks perfection
3. What is the phrase to describe "Plan the work, work the plan"
navigators?
4. What learning type is this? Problem solvers
- critical thinking skills
- generate alternatives
- story tellers
- open minded
- dislikes long lectures
- group leaders
- likes trial and error
- curious, inventive, intuitive
- abstract thinkers
5. What is the phrase to describe "Ask them what time it is, they will build
problem solvers? you a clock"
6. What learning type is this? Engagers
- learning is fun
- likes building relationships
,PSYCH 643 FINAL EXAM QUESTIONS AND ANSWERS RATED A.
- emotional, passionate
- pride in work w/ emotional invest-
ment
- enthusiastic but bored easily
- visual learners than memorizers
- loves group work
- networkers
- takes path of least resistance to
get to goal
7. What is the phrase to describe en- "it is FUN"
gagers?
8. What type of bias is this? Explicit bias
a person is aware of their feel-
ings/attitudes and behaviors are
conducted with intent
9. What type of bias is this? Implicit bias
outside of person's awareness
and can be in direct contradiction
of a person's espoused beliefs and
values
10. What type of bias can interfere Both explicit and implicit
with clinical assessment, decision
making, and provider-patient rela-
tionships?
11. Why would learning about your "An awareness of biases allows you
own implicit biases benefit you as to make sound clinical decisions and
a PT? treat your patients equally."
12. What are the 6 subheadings of the 1. Process of communication
communication model? 2. Attitudes
3. Skills of the body
4. Probes and questions
,PSYCH 643 FINAL EXAM QUESTIONS AND ANSWERS RATED A.
5. Active listening
6. Speaking to be heard
13. What subheading of the communi- Process of communication
cation model is described by the
following key concepts:
Sender, receiver, interference,
message, medium, feedback
14. What is defined as anything that Interference
disrupts, confuses, or alters the in-
tended message of the sender?
15. What subheading of the communi- Attitudes for therapeutic communica-
cation model is described by the tion
following key concepts:
empathy, being authentic, post-
poning interpretation, suspending
judgment, staying with the speak-
er, patience
16. Define empathy. "capacity to understand another's ex-
perience from that person's frame of
reference"
17. Define sympathy. "feeling compassion for another"
18. What is bad about sympathy? Feelings can follow you home and lead
to emotional exhaustion and burnout
19. Define pity. Sympathetic sorrow which is conde-
scending
"You poor thing"
20. What subheading of the communi- Skills of the body
cation model is described by the
following key concepts:
, PSYCH 643 FINAL EXAM QUESTIONS AND ANSWERS RATED A.
non-verbal or body language -
posture, facial expressions, eye
contact, tone, gestures
21. Skills of the body can be used to 1. motivate
do what 3 things? 2. teach
3. connect
22. What subheading of the communi- probes & questions
cation model is described by the
following key concepts:
subtle prompts + questions (open
& closed ended)
23. Describe the recommended way to Ask "what" instead of "why"
ask questions in a therapeutic set-
ting. - Why is more accusatory than what
24. What subheading of the communi- active listening
cation model is described by the
following key concepts:
restatement, reflection, clarifica-
tion
25. Describe the following processes Restatement: repeating words of the
of active listening: speaker
Reflection: express in words the feel-
Restatement ings/attitudes of sender
Reflection Clarification: ask if something is un-
Clarification clear
26. Three important concepts of re- 1. reflection of feelings
flection. 2. paraphrase
3. summarization
27. What subheading of the communi- speaking to be heard
cation model is described by the
following key concepts:
1. What are the 3 types of learning 1. Navigator
strategies? 2. Problem solvers
3. Engagers
2. What learning type is this? Navigator
- focused, charts a course for
learning
- strives for improvement
- efficient and effective
- highly organized
- loves detail/schedules
- organization tools
- prompt feedback
- dislikes group work
- seeks perfection
3. What is the phrase to describe "Plan the work, work the plan"
navigators?
4. What learning type is this? Problem solvers
- critical thinking skills
- generate alternatives
- story tellers
- open minded
- dislikes long lectures
- group leaders
- likes trial and error
- curious, inventive, intuitive
- abstract thinkers
5. What is the phrase to describe "Ask them what time it is, they will build
problem solvers? you a clock"
6. What learning type is this? Engagers
- learning is fun
- likes building relationships
,PSYCH 643 FINAL EXAM QUESTIONS AND ANSWERS RATED A.
- emotional, passionate
- pride in work w/ emotional invest-
ment
- enthusiastic but bored easily
- visual learners than memorizers
- loves group work
- networkers
- takes path of least resistance to
get to goal
7. What is the phrase to describe en- "it is FUN"
gagers?
8. What type of bias is this? Explicit bias
a person is aware of their feel-
ings/attitudes and behaviors are
conducted with intent
9. What type of bias is this? Implicit bias
outside of person's awareness
and can be in direct contradiction
of a person's espoused beliefs and
values
10. What type of bias can interfere Both explicit and implicit
with clinical assessment, decision
making, and provider-patient rela-
tionships?
11. Why would learning about your "An awareness of biases allows you
own implicit biases benefit you as to make sound clinical decisions and
a PT? treat your patients equally."
12. What are the 6 subheadings of the 1. Process of communication
communication model? 2. Attitudes
3. Skills of the body
4. Probes and questions
,PSYCH 643 FINAL EXAM QUESTIONS AND ANSWERS RATED A.
5. Active listening
6. Speaking to be heard
13. What subheading of the communi- Process of communication
cation model is described by the
following key concepts:
Sender, receiver, interference,
message, medium, feedback
14. What is defined as anything that Interference
disrupts, confuses, or alters the in-
tended message of the sender?
15. What subheading of the communi- Attitudes for therapeutic communica-
cation model is described by the tion
following key concepts:
empathy, being authentic, post-
poning interpretation, suspending
judgment, staying with the speak-
er, patience
16. Define empathy. "capacity to understand another's ex-
perience from that person's frame of
reference"
17. Define sympathy. "feeling compassion for another"
18. What is bad about sympathy? Feelings can follow you home and lead
to emotional exhaustion and burnout
19. Define pity. Sympathetic sorrow which is conde-
scending
"You poor thing"
20. What subheading of the communi- Skills of the body
cation model is described by the
following key concepts:
, PSYCH 643 FINAL EXAM QUESTIONS AND ANSWERS RATED A.
non-verbal or body language -
posture, facial expressions, eye
contact, tone, gestures
21. Skills of the body can be used to 1. motivate
do what 3 things? 2. teach
3. connect
22. What subheading of the communi- probes & questions
cation model is described by the
following key concepts:
subtle prompts + questions (open
& closed ended)
23. Describe the recommended way to Ask "what" instead of "why"
ask questions in a therapeutic set-
ting. - Why is more accusatory than what
24. What subheading of the communi- active listening
cation model is described by the
following key concepts:
restatement, reflection, clarifica-
tion
25. Describe the following processes Restatement: repeating words of the
of active listening: speaker
Reflection: express in words the feel-
Restatement ings/attitudes of sender
Reflection Clarification: ask if something is un-
Clarification clear
26. Three important concepts of re- 1. reflection of feelings
flection. 2. paraphrase
3. summarization
27. What subheading of the communi- speaking to be heard
cation model is described by the
following key concepts:
