CIW IBA Lesson 1-5 Study Set Questions
With Solutions 100% Solved
Web feed A data format for delivering web content that is updated frequently.
Podcasts The use of audio or video digital-media files that are distributed through Web
feeds to subscribed users.
Semantic Web A web 2.0 implementation by which Web data is contextualized with the
addition of machine-readable metadata
Mashups A web page that integrates content and scripts from multiple Web sites to create
new applications.
XMLHttpRequest An application programming interface (API) that is used to transfer
XML and other text data between a web server and browser.
Social networking The practice of creating networks of friends, associates and clients who
can discuss topics in common. Online social networking is a powerful concept used by
individuals and businesses worldwide.
, CIW IBA Lesson 1-5 Study Set Questions
With Solutions 100% Solved
Instant messaging A computer-based method of communication in which users can type
and view messages sent to one or more recipients, and view the responses immediately.
Spim Spam that is delivered through instant messaging.
SMS A text messaging service for any communication service
Trackback A method by which a blogger receives notification when other bloggers link to
his or her blog entry
Microformatting A data format that adds human-readable metadata to existing code so
that the data can be processed by other software.
Unified communications (UC) A business trend that seeks to simplify and integrate all
forms of communication. Also, a set of technologies that enable voice to be converted into text,
and vice versa.
, CIW IBA Lesson 1-5 Study Set Questions
With Solutions 100% Solved
Convergence The integration of telephony and data technologies.
Voice over IP A technology that converts voice into data packets for transmission over a
packet.
Call center A centralized office used for the purpose of processing a large volume of
requests by phone.
Contact center A call center that allows consumers to contact agents via avenues other
than by telephone.
Presence A status indicator that conveys a person's willingness and ability to engage in
communications.
Mobile computing A person's ability to use technology in non-stationary positions and in
transit.
With Solutions 100% Solved
Web feed A data format for delivering web content that is updated frequently.
Podcasts The use of audio or video digital-media files that are distributed through Web
feeds to subscribed users.
Semantic Web A web 2.0 implementation by which Web data is contextualized with the
addition of machine-readable metadata
Mashups A web page that integrates content and scripts from multiple Web sites to create
new applications.
XMLHttpRequest An application programming interface (API) that is used to transfer
XML and other text data between a web server and browser.
Social networking The practice of creating networks of friends, associates and clients who
can discuss topics in common. Online social networking is a powerful concept used by
individuals and businesses worldwide.
, CIW IBA Lesson 1-5 Study Set Questions
With Solutions 100% Solved
Instant messaging A computer-based method of communication in which users can type
and view messages sent to one or more recipients, and view the responses immediately.
Spim Spam that is delivered through instant messaging.
SMS A text messaging service for any communication service
Trackback A method by which a blogger receives notification when other bloggers link to
his or her blog entry
Microformatting A data format that adds human-readable metadata to existing code so
that the data can be processed by other software.
Unified communications (UC) A business trend that seeks to simplify and integrate all
forms of communication. Also, a set of technologies that enable voice to be converted into text,
and vice versa.
, CIW IBA Lesson 1-5 Study Set Questions
With Solutions 100% Solved
Convergence The integration of telephony and data technologies.
Voice over IP A technology that converts voice into data packets for transmission over a
packet.
Call center A centralized office used for the purpose of processing a large volume of
requests by phone.
Contact center A call center that allows consumers to contact agents via avenues other
than by telephone.
Presence A status indicator that conveys a person's willingness and ability to engage in
communications.
Mobile computing A person's ability to use technology in non-stationary positions and in
transit.
