ENGR 201 - LESSON 5 Test With
Solution
ORGANIZATIONAL BEHAVIOUR - _____________ is the study of individual,
team and organizational level characteristics that influence behaviour within
work settings
TRUE - Power is the ability to influence someone's behaviour.
MOTIVATION - is the force within the person that affects their direction,
intensity or persistence of voluntary behaviour
FALSE - A functional organizational structure is the most hierarchal
structure of an organization.
FALSE - Both managers and leaders in organizations are advocates of
stability and the status quo.
Organization Structure - _____________Shows the division of labour and
patterns of coordination, communication, workflow and formal power that
directs organizational activities.
TRUE - In a matrix organizational structure, information flows from many
individuals to many individuals.
, INVISIBLE CLIENT - An ____________ model is a model of professional
relationship where the professional is employed to provide services within
the organization.
TRUE - Politics is the use of power and influence to further personal
interests.
LEADERSHIP - ____________ is the process of guiding and directing the
behaviour of people in the work environment.
Group
individual
Organization - What are 3 kinds of influences
Power & Influence
Leadership
Team dynamics - What are 3 aspects that influence ppl when they work in
groups
Guiding and directing to advocate change - What is leadership
Solution
ORGANIZATIONAL BEHAVIOUR - _____________ is the study of individual,
team and organizational level characteristics that influence behaviour within
work settings
TRUE - Power is the ability to influence someone's behaviour.
MOTIVATION - is the force within the person that affects their direction,
intensity or persistence of voluntary behaviour
FALSE - A functional organizational structure is the most hierarchal
structure of an organization.
FALSE - Both managers and leaders in organizations are advocates of
stability and the status quo.
Organization Structure - _____________Shows the division of labour and
patterns of coordination, communication, workflow and formal power that
directs organizational activities.
TRUE - In a matrix organizational structure, information flows from many
individuals to many individuals.
, INVISIBLE CLIENT - An ____________ model is a model of professional
relationship where the professional is employed to provide services within
the organization.
TRUE - Politics is the use of power and influence to further personal
interests.
LEADERSHIP - ____________ is the process of guiding and directing the
behaviour of people in the work environment.
Group
individual
Organization - What are 3 kinds of influences
Power & Influence
Leadership
Team dynamics - What are 3 aspects that influence ppl when they work in
groups
Guiding and directing to advocate change - What is leadership
