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EXAM!!!
HR Task Catergories - ANS✔✔----Common HR tasks
-Less common HR tasks
-Uncommon tasks for HR department
Common HR Task - ANS✔✔----Employment and recruitment
-Compensation and benefits administration (policy level more than logistics)
-Employee relations
-Labor relations (unionized)
Less Common HR Task - ANS✔✔---•Employee health and safety (exceptions)
•Training and development (exceptions)
•Security
•Child care
•Award and recognition programs
•Equal Employment Opportunity / Affirmative Action
Uncommon HR Task - ANS✔✔---•** Risk management (malpractice)
•Executive compensation administration
•Organizational development
,•** Employee assistance (EAPs)
•** Outplacement services
•*** Payroll
** Subject to Outsourcing
Alternative Perspective of HR - ANS✔✔---•Employee (talent) acquisition
•Employee support or maintenance (internal)
•Employee retention (external)
•Employee separation
HR Roles in Employment - ANS✔✔---•HR sets up procedures
•HR provides guidance
•HR routinely acquires and screens applicants
•HR usually processes documents for the selected applicant
Manager Roles with Benefits - ANS✔✔---•Minimal to no role for departmental
managers in benefits administration
•Managers should have knowledge of basic policies
•Such knowledge will save HR time and reduce employee frustration
Manager Roles in Compensation - ANS✔✔---•Line managers should know basic
organizational policies and guidelines
•Managers should assist HR with writing or updating position descriptions
HR Roles in Compensation - ANS✔✔---•HR should conduct wage and salary studies;
deviations should be investigated only after discussion with manager and permission
has been granted
, Manager Roles in Employee Relations - ANS✔✔---•Line managers must know their
limits and boundaries before becoming involved in employee problems
HR Roles in Employee Relations - ANS✔✔---•HR should help administer an
employee appraisal program
•HR should coordinate discipline issues, but does NOT initiate them
Personnel Records - ANS✔✔---•These must be maintained by HR
•The exception are informal brief notes about recent activities or issues maintained by a
supervisor
•These should be transferred to HR within a reasonable time (commonly each year)
•Personnel records MUST be secure
•Access must be restricted
Staff Mangers - ANS✔✔---•Tend to rise from the ranks of the people that they
supervise
•Begin with specific expertise
•As advance in an organization, employees supervised become diverse
•HR departments tend to be smaller, making supervision easier
Line managers tend to value - ANS✔✔---Organizational goals and objectives
HR managers feel that the line approach stifles - ANS✔✔---creativity and impedes
learning and growth
Line Managers in Staff Performance - ANS✔✔---•Line managers usually supervise
people with a wide range of skills, backgrounds, and experience
•Line managers are often required to provide guidance, criticism and discipline to
employees