Comm 303 WVU

Comm 303 WVU External Noise ️Refers too audible sounds that distract from proper comm Internal Noise ️Refers to other factors such as fatigue or hunger that hinder comm. Trait Apprehension ️Tendency for shy ppl to feel anxious when communicating Context Apprehension ️Fear of comm in certain contexts Audience-based Apprehension ️Fear of comm, with certain groups or ppl. Situational Apprehension ️Fear of communicating in a specific set of circumstances Causes of Apprehension (6) ️Novelty Formality Subordinate Status Peer Evaluation Lack of Attention Prior History Ethics ️General terms for discussion, determination, and deliberation process for deciding whats right/wrong or appropriate/not Values ️Moral principles or rules that determine ethical behavior Ethical Decision Making ️Doing whats right and appropriate NV Codes (7) ️Vocalics Proxemics Environment Physical Appearance Kinesics Haptics Facial Expressions Personal Zone ️(18in-4ft) For personal relationships Social Zone ️(4ft-12ft) For comm with strangers and business Public Zone ️(no more than 12ft) For large, formal, public events. Assertive Message ️Allows to express oneself without infringing on others Nonassertive Message ️Don't express themselves, give others what they want Aggressive Message ️Focus on own needs Content Layer ️Info being explicitly discussed Relational layer ️How you feel about others use of words, tone, eye contact, etc. Professional excellence require to think beyond to the ️Content Layer to relational layer 6 things for getting started ️Exploration Research