C464 WGU Exam Study Questions
with 100% Correct Answers
Initiating or Orientation - Answer The earliest period of a new relationship.
Communication is fairly nonintimate and impersonal. Conversations are restricted
to safe and positive topics.
Direct strategies - Answer Fairly straightforward in their intent. People introduce
themselves, invite others to participate in activities, or make explicit statements
of attraction
Social attraction - Answer The attraction friends feel toward one another based
on shared enjoyment of activities and interests
Task attraction - Answer The desire to work together or form professional
connections based on a perception that the individual is competent or skilled
Ambiguous strategies - Answer Indirect moves to become closer to a person
Flippant strategies - Answer Pick-up lines!
Johari Window (all four quadrants) - Answer OPEN: Represents things you know
about yourself and others know too
, BLIND: Represents things others know about you but you don't (you talk too loud!)
HIDDEN: Represents things you know about yourself but keep hidden from others
UNKNOWN: Represents things which are unknown both to you and others
Two aspects of disclosure - Answer Breadth (range of topics discussed) and Depth
(the significance of the information that is disclosed)
Relationship audition - Answer The beginning phase of a relationship in which we
decide if we'd like to pursue it or not
Intensification - Answer A purposive period of communication intended to escalate the
relationship into greater intimacy and commitment. Strategies include spending more
time together, providing social and emotional support, giving gifts, etc.
Dialectical tension - Answer tension that exists between two competing and
contradictory, but related, forces
Sources of tension in relationships - Answer Connection/autonomy (Relationship vs.
independence)
Predictability/novelty (too much unpredictability is scary. not enough is boring)
Openness/privacy
Message complexity - Answer Messages that are too complex can cause a listener
to shut down
with 100% Correct Answers
Initiating or Orientation - Answer The earliest period of a new relationship.
Communication is fairly nonintimate and impersonal. Conversations are restricted
to safe and positive topics.
Direct strategies - Answer Fairly straightforward in their intent. People introduce
themselves, invite others to participate in activities, or make explicit statements
of attraction
Social attraction - Answer The attraction friends feel toward one another based
on shared enjoyment of activities and interests
Task attraction - Answer The desire to work together or form professional
connections based on a perception that the individual is competent or skilled
Ambiguous strategies - Answer Indirect moves to become closer to a person
Flippant strategies - Answer Pick-up lines!
Johari Window (all four quadrants) - Answer OPEN: Represents things you know
about yourself and others know too
, BLIND: Represents things others know about you but you don't (you talk too loud!)
HIDDEN: Represents things you know about yourself but keep hidden from others
UNKNOWN: Represents things which are unknown both to you and others
Two aspects of disclosure - Answer Breadth (range of topics discussed) and Depth
(the significance of the information that is disclosed)
Relationship audition - Answer The beginning phase of a relationship in which we
decide if we'd like to pursue it or not
Intensification - Answer A purposive period of communication intended to escalate the
relationship into greater intimacy and commitment. Strategies include spending more
time together, providing social and emotional support, giving gifts, etc.
Dialectical tension - Answer tension that exists between two competing and
contradictory, but related, forces
Sources of tension in relationships - Answer Connection/autonomy (Relationship vs.
independence)
Predictability/novelty (too much unpredictability is scary. not enough is boring)
Openness/privacy
Message complexity - Answer Messages that are too complex can cause a listener
to shut down
