Outback Steakhouse Exam with
Complete Solutions Already Passed
address - ✔✔8655 Clinton St. New Hartford, NY 13413
phone - ✔✔315 736 0010
fax - ✔✔315 736 1203
hours of operation - ✔✔M-thurs: 4-9:30
Fri: 4-10:30
Sat: 11-10:30
Sun: 11-9
acceptable payment - ✔✔credit cards, gift cards, traveler's checks,
corporate checks, cash
denomination of gift cards - ✔✔any
server has greeted a table - ✔✔coasters in front of each customer
customer with children - ✔✔crayons, coloring books, toys; restless child
give Aussie chips, breadsticks, ask about highchairs, booster seat, keep
updated as to how long the wait is
, customer doesn't want to wait - ✔✔tell him that he can seat himself at the
bar or hightops, tell him about curbside, calling ahead reservations, or take
away, cocktail server available to get Aussie-tizers and beverages, TV to
watch, the wait is worth it. If you can't persuade him to stay, give Take
Away menu and bloom card.
customer complains as they are leaving - ✔✔get manager
No Worries Hours - ✔✔All Day Every Day: $2 Domestic Draft Beer, $3.95
Gold Coast Margaritas
Every Day 3 to 7pm: $1 off Big Bloke Beers, house wines, well drinks, and
specialty drinks.
1/2 priced appetizers: blooming onion, aussie cheese fries, wings, and
bushman mushrooms
Customers are at the door, but we're not open yet - ✔✔offer to let them
wait in the lobby, offer drinks and menus during the wait
table hasn't been waited on - ✔✔get their drink order, tell manager, get
drinks on table immediately
party doesn't like where they've been seated - ✔✔seat them wherever they
would like
Complete Solutions Already Passed
address - ✔✔8655 Clinton St. New Hartford, NY 13413
phone - ✔✔315 736 0010
fax - ✔✔315 736 1203
hours of operation - ✔✔M-thurs: 4-9:30
Fri: 4-10:30
Sat: 11-10:30
Sun: 11-9
acceptable payment - ✔✔credit cards, gift cards, traveler's checks,
corporate checks, cash
denomination of gift cards - ✔✔any
server has greeted a table - ✔✔coasters in front of each customer
customer with children - ✔✔crayons, coloring books, toys; restless child
give Aussie chips, breadsticks, ask about highchairs, booster seat, keep
updated as to how long the wait is
, customer doesn't want to wait - ✔✔tell him that he can seat himself at the
bar or hightops, tell him about curbside, calling ahead reservations, or take
away, cocktail server available to get Aussie-tizers and beverages, TV to
watch, the wait is worth it. If you can't persuade him to stay, give Take
Away menu and bloom card.
customer complains as they are leaving - ✔✔get manager
No Worries Hours - ✔✔All Day Every Day: $2 Domestic Draft Beer, $3.95
Gold Coast Margaritas
Every Day 3 to 7pm: $1 off Big Bloke Beers, house wines, well drinks, and
specialty drinks.
1/2 priced appetizers: blooming onion, aussie cheese fries, wings, and
bushman mushrooms
Customers are at the door, but we're not open yet - ✔✔offer to let them
wait in the lobby, offer drinks and menus during the wait
table hasn't been waited on - ✔✔get their drink order, tell manager, get
drinks on table immediately
party doesn't like where they've been seated - ✔✔seat them wherever they
would like
