TEST BANK for Beth Black, Professional Nursing: Concepts &
Challenges 10th Edition
Define "Therapeutic Use Of Self" - ANSWER:The use of one's personality and
communication skills to help patients.
In her book Interpersonal Relations in Nursing what did Hildegard Peplau focus on? -
ANSWER:The Nurse-Patient Relationship.
What are the three phases of the Nurse-Patient Relationship? - ANSWER:1.
Orientation
2. Working
3. Termination.
During what phase of the Nurse-Patient Relationship is trust built? - ANSWER:The
Orientation Phase.
What are five examples of problematic self-disclosures in the Nurse-Patient
relationship? - ANSWER:1. Problems or needs are disclosed
2. Disclosures become common
3. Disclosure is unrelated to the patients needs or experiences.
4. Disclosure is time consuming
5. The patient is clearly uninterested in disclosure
Who first addressed Professional Boundaries? - ANSWER:Florence Nightingale
How does the National Council of State Boards Of Nursing (NCSBN) define
Professional Boundaries? - ANSWER:"The spaces between the nurses power and the
client's vulnerability. The power of the nurse comes from a professional position and
the access to private knowledge about the client."
When do Boundary Violations occur? - ANSWER:Boundary Violations occur when
"there is confusion between the needs of the nurse and those of the client."
What is a quick way for a nurse to monitor themselves in regards to boundaries? -
ANSWER:The question, "Can I tell a colleague about this?".
What does Self Awareness refer to in Nursing? - ANSWER:Recognizing one's feelings
and understanding that, although emotions cannot be controlled, behaviors can.
What are the three ways for a nurse to develop Self-Awareness? - ANSWER:1.
Reflective Practice
2. Avoiding Stereotypes
3. Becoming Non-judgmental.
, How does Swanson define caring? - ANSWER:A nurturing way of relating to a valued
other, toward whom one feels are personal sense or commitment and responsibility.
What are the five caring practices that are germane to the Nursing Practice? -
ANSWER:1. Knowing
2. Being With
3. Doing For
4. Enabling
5. Maintaining belief
What are the two levels of communication? - ANSWER:Verbal and Non-Verbal
Define Congruent Communication. - ANSWER:The verbal and non-verbal aspects of
communication match and reinforce each other.
Define Incongruent Communication. - ANSWER:The words and nonverbal
communication do not match.
What are the four criteria for successful communication? - ANSWER:1. Feedback
2. Appropriateness
3. Efficiency
4. Flexibility
What are the six methods a nurse can use to become a better communicator? -
ANSWER:1. Actively Listening
2. Being Empathetic
3. Using Open-ended questions
4. Giving Information (Not opinions)
5. Employing reflection.
6. Silence (such as when giving bad news)
True or False. If is ok to use family members of the patient as translators. -
ANSWER:False.
What are three ways to overcome the langue barrier? - ANSWER:1. Looking directly
at the patient as opposed to the interpreter or translator.
2. Give the interpreter enough time to translate.
3. Look for signs of confusion (facial expressions).
What are the five ways that communication breakdown can occur? - ANSWER:1.
Failing to recognize the individuals uniqueness.
2. Failing to recognize levels of meaning. (figures of speech)
3. Using value statements and cliches.
4. Giving False Reassurance
5. Failing to clarify.
Challenges 10th Edition
Define "Therapeutic Use Of Self" - ANSWER:The use of one's personality and
communication skills to help patients.
In her book Interpersonal Relations in Nursing what did Hildegard Peplau focus on? -
ANSWER:The Nurse-Patient Relationship.
What are the three phases of the Nurse-Patient Relationship? - ANSWER:1.
Orientation
2. Working
3. Termination.
During what phase of the Nurse-Patient Relationship is trust built? - ANSWER:The
Orientation Phase.
What are five examples of problematic self-disclosures in the Nurse-Patient
relationship? - ANSWER:1. Problems or needs are disclosed
2. Disclosures become common
3. Disclosure is unrelated to the patients needs or experiences.
4. Disclosure is time consuming
5. The patient is clearly uninterested in disclosure
Who first addressed Professional Boundaries? - ANSWER:Florence Nightingale
How does the National Council of State Boards Of Nursing (NCSBN) define
Professional Boundaries? - ANSWER:"The spaces between the nurses power and the
client's vulnerability. The power of the nurse comes from a professional position and
the access to private knowledge about the client."
When do Boundary Violations occur? - ANSWER:Boundary Violations occur when
"there is confusion between the needs of the nurse and those of the client."
What is a quick way for a nurse to monitor themselves in regards to boundaries? -
ANSWER:The question, "Can I tell a colleague about this?".
What does Self Awareness refer to in Nursing? - ANSWER:Recognizing one's feelings
and understanding that, although emotions cannot be controlled, behaviors can.
What are the three ways for a nurse to develop Self-Awareness? - ANSWER:1.
Reflective Practice
2. Avoiding Stereotypes
3. Becoming Non-judgmental.
, How does Swanson define caring? - ANSWER:A nurturing way of relating to a valued
other, toward whom one feels are personal sense or commitment and responsibility.
What are the five caring practices that are germane to the Nursing Practice? -
ANSWER:1. Knowing
2. Being With
3. Doing For
4. Enabling
5. Maintaining belief
What are the two levels of communication? - ANSWER:Verbal and Non-Verbal
Define Congruent Communication. - ANSWER:The verbal and non-verbal aspects of
communication match and reinforce each other.
Define Incongruent Communication. - ANSWER:The words and nonverbal
communication do not match.
What are the four criteria for successful communication? - ANSWER:1. Feedback
2. Appropriateness
3. Efficiency
4. Flexibility
What are the six methods a nurse can use to become a better communicator? -
ANSWER:1. Actively Listening
2. Being Empathetic
3. Using Open-ended questions
4. Giving Information (Not opinions)
5. Employing reflection.
6. Silence (such as when giving bad news)
True or False. If is ok to use family members of the patient as translators. -
ANSWER:False.
What are three ways to overcome the langue barrier? - ANSWER:1. Looking directly
at the patient as opposed to the interpreter or translator.
2. Give the interpreter enough time to translate.
3. Look for signs of confusion (facial expressions).
What are the five ways that communication breakdown can occur? - ANSWER:1.
Failing to recognize the individuals uniqueness.
2. Failing to recognize levels of meaning. (figures of speech)
3. Using value statements and cliches.
4. Giving False Reassurance
5. Failing to clarify.
