SPHR EXAM QUESTIONS AND ANSWERS
Which functional area covers activities related to planning for and managing entry into
and exit from the organization to meet changing business needs? - Answers -Workforce
Planning and Employment
According to Knowles, there are five key assumptions about how adults learn. One of
the assumptions is the learner's need to know. Which of the following statements is best
associated with this?
A) I'm ready to learn this because what I learn will help me function better in some way.
B) I understand why I need to learn this.
C) What I learn today will help me solve problems at my workplace tomorrow.
D) I've got lots of valuable experience that I want to draw upon to help me as I learn. -
Answers -B
Which of the following best describes the project management lifecycle?
A) It is a unique life of each project - from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration
management, scope, schedule, costs, quality, human resources, communication, risk,
and procurement.
C) It is the life of the management of the project - from initiation, planning, execution,
controlling, through closing.
D) It is the life of a project to int - Answers -C
Which of the following best describes the project lifecycle?
A) It is a unique life of each project - from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration
management, scope, schedule, costs, quality, human resources, communication, risk,
and procurement.
C) It is the life of the management of the project - from initiation, planning, execution,
controlling, through closing.
D) It is the life of a project to interact with - Answers -A
Which of the following best describes the integrated nature of projects?
A) It is a unique life of each project - from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration
management, scope, schedule, costs, quality, human resources, communication, risk,
and procurement.
C) It is the life of the management of the project - from initiation, planning, execution,
controlling, through closing.
D) It is the life of a project to in - Answers -B
Which technique uses rounds of anonymous surveys to predict a likely outcome? After
each round of the survey, results are tallied and a new survey can be resubmitted to
survey participants. - Answers -Delphi technique
, Which technique allows the group to discuss and share ideas, but doesn't rank the
ideas or forecasts? - Answers -Brainstorming
Which three government agencies help to enforce the Employee Retirement Income
Security Act of 1974 (ERISA)? - Answers -IRS
Department of Labor
Pension Benefit Guaranty Corporation
What types of employees can never be considered exempted from overtime provisions?
- Answers -Manual workers, i.e. people that complete repetitive work with their hands,
physical skill, and energy
What is a SWOT analysis? - Answers -Strengths
Weaknesses
Opportunities
Threats
Which business organization has just one person who is responsible for all decisions in
the business, retains all profits, and has unlimited personal liability for all business
decisions? - Answers -Sole Proprietership
What statements best describes the three core roles of an HR professional? - Answers -
Strategic
Operational
Administrative
During which of the following steps of the grievance procedure might the president of
the local union meet with the manager of the plant at which the employee with the
grievance works? - Answers -Escalate the complaint internally
What captures and projects how human resources will contribute to achieving the
organization's strategic plan? - Answers -Human capital management plan
What plan describes the competency and skills improvement for human capital in the
organization? - Answers -Resource development plan
An HR audit is designed to help management do what? - Answers -*Improve employee
morale
*Analyze HR policies, programs, and procedures gainst applicable legal requirements
*Improve HR effectiveness
This term is best described as examining the entire organization to simplify or eliminate
unnecessary processes with the goal of increasing customer satisfaction through
improvements in efficiency - Answers -Reengineering
Which functional area covers activities related to planning for and managing entry into
and exit from the organization to meet changing business needs? - Answers -Workforce
Planning and Employment
According to Knowles, there are five key assumptions about how adults learn. One of
the assumptions is the learner's need to know. Which of the following statements is best
associated with this?
A) I'm ready to learn this because what I learn will help me function better in some way.
B) I understand why I need to learn this.
C) What I learn today will help me solve problems at my workplace tomorrow.
D) I've got lots of valuable experience that I want to draw upon to help me as I learn. -
Answers -B
Which of the following best describes the project management lifecycle?
A) It is a unique life of each project - from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration
management, scope, schedule, costs, quality, human resources, communication, risk,
and procurement.
C) It is the life of the management of the project - from initiation, planning, execution,
controlling, through closing.
D) It is the life of a project to int - Answers -C
Which of the following best describes the project lifecycle?
A) It is a unique life of each project - from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration
management, scope, schedule, costs, quality, human resources, communication, risk,
and procurement.
C) It is the life of the management of the project - from initiation, planning, execution,
controlling, through closing.
D) It is the life of a project to interact with - Answers -A
Which of the following best describes the integrated nature of projects?
A) It is a unique life of each project - from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration
management, scope, schedule, costs, quality, human resources, communication, risk,
and procurement.
C) It is the life of the management of the project - from initiation, planning, execution,
controlling, through closing.
D) It is the life of a project to in - Answers -B
Which technique uses rounds of anonymous surveys to predict a likely outcome? After
each round of the survey, results are tallied and a new survey can be resubmitted to
survey participants. - Answers -Delphi technique
, Which technique allows the group to discuss and share ideas, but doesn't rank the
ideas or forecasts? - Answers -Brainstorming
Which three government agencies help to enforce the Employee Retirement Income
Security Act of 1974 (ERISA)? - Answers -IRS
Department of Labor
Pension Benefit Guaranty Corporation
What types of employees can never be considered exempted from overtime provisions?
- Answers -Manual workers, i.e. people that complete repetitive work with their hands,
physical skill, and energy
What is a SWOT analysis? - Answers -Strengths
Weaknesses
Opportunities
Threats
Which business organization has just one person who is responsible for all decisions in
the business, retains all profits, and has unlimited personal liability for all business
decisions? - Answers -Sole Proprietership
What statements best describes the three core roles of an HR professional? - Answers -
Strategic
Operational
Administrative
During which of the following steps of the grievance procedure might the president of
the local union meet with the manager of the plant at which the employee with the
grievance works? - Answers -Escalate the complaint internally
What captures and projects how human resources will contribute to achieving the
organization's strategic plan? - Answers -Human capital management plan
What plan describes the competency and skills improvement for human capital in the
organization? - Answers -Resource development plan
An HR audit is designed to help management do what? - Answers -*Improve employee
morale
*Analyze HR policies, programs, and procedures gainst applicable legal requirements
*Improve HR effectiveness
This term is best described as examining the entire organization to simplify or eliminate
unnecessary processes with the goal of increasing customer satisfaction through
improvements in efficiency - Answers -Reengineering
