Devoted Agent Certification Exam 2024 Rated A+

Devoted Agent Certification Exam 2024 Rated A+ Enrollment and Agent Guidelines 1. Mr. Malone's Enrollment Options: - Statement: Mr. Malone can enroll in a Devoted Health Medicare Advantage plan during the Medicare Annual Enrollment Period by: - Calling Devoted Health or an approved telesales center to enroll over the phone. - Meeting with a licensed and certified Devoted Sales Agent or Broker who can complete his enrollment electronically or by paper. - Going online to M or D to enroll online. - ️ He can enroll through all three of these methods. Event Registration Requirement - Question: How many days in advance must agents register informal or educational events with Devoted Health? - ️ 7 days Food Provision Guidelines for Sales Presentations - Mr. Finn's Catering Options: - Mr. Finn can provide: - ️ Light refreshments or snacks. - (Note: Other options provided are not compliant with the guidelines.) Low-Income Subsidy (LIS) Options for Luis - Wayne's Appropriate Statement: - Because Luis receives the full low-income subsidy (LIS) from SSA or the Federal government, he would not be subject to paying the premium on the Devoted Health Select/Prime/Premium plans, which may suit his needs best. - ️ (The other statements provided are incorrect or misleading.) Summary of Benefits Requirement - Question: In what situation is an agent representing Devoted Health required to review the entire summary of benefits during a compliant sales presentation? - ️ On every sales presentation. Devoted Health's Value Proposition - Question: Devoted Health's value proposition includes: - ️ All of these are a part of Devoted Health's value proposition: - Help simplify its members' healthcare experience. - Treat every member like a family member. - Provide all-in-one healthcare. Prescription Review During Sales Presentations - Important Review Points: - What is important to review with a prospect during sales presentations related to prescriptions? - Review the pharmacy network requirement and where individuals can find which pharmacies are in network. - Review the transition supply process and the process for exceptions. - Explain limitations associated with obtaining prescriptions, including Prior Authorization, Step Therapy, and Quantity Limits. - Offer to look up their prescriptions and demonstrate how they can verify coverage by the plan. - ️ All of these. During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan (PDP) also for an effective date of 1/1/2024. If Marissa does not make any further changes to her Medicare enrollment choices, on January 1, 2024 which plan will she be on? -The Devoted Health HMO Medicare Advantage plan. -Medicare A&B and the standalone PDP plan she chose. -The Devoted Health HMO Medicare Advantage plan and the standalone PDP she chose. -Medicare A&B-only since Medicare rejects multiple enrollments made during the AEP. ️Medicare A&B and the standalone PDP plan she chose. On May 10, Devoted Sales Agent, Jackie, gets a call from Mr. Seinfeld stating that he is permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1. He wants to know if and when he should change his Devoted Health plan. What should Jackie tell him? -He must disenroll from his Devoted plan in Cuyahoga county since he will no longer be in the service area and must wait until the next Annual Enrollment Period (AEP) to enroll in the plan in Palm Beach effective January 1 of the following year. -Because Mr. Seinfeld is leaving his current plan's service area and moving to a new one, Jackie can instruct him that he must switch from the Devoted plan in Cuyahoga county to the Devoted plan in Palm Beach, and that he can do so one month prior to his move and up to two months following the move. Additionally he can do so by calling Devoted Health to make the plan change and Jackie w ️Because Mr. Seinfeld is leaving his current plan's service area and moving to a new one, Jackie can instruct him that he must switch from the Devoted plan in Cuyahoga county to the Devoted plan in Palm Beach, and that he can do so one month prior to his move and up to two months following the move. Additionally he can do so by calling Devoted Health to make the plan change and Jackie will remain as his agent of record (AOR) In which of the following settings is a Scope of Appointment form NOT required to be collected? -A one-on-one appointment occurring in the beneficiary's home. -An unscheduled meeting with a beneficiary who arrives at an agent's office without an appointment and requests information. -A sales seminar advertised in the local newspaper. -All of these scenarios require a Scope of Appointment form be collected. ️A sales seminar advertised in the local newspaper. What are the different plan options offered by Devoted Health? -HMO, PPO, DSNP, Medicare Supplements -C-SNP, D-SNP, PPO, PFFS -PPO, PDPs -HMO, PPO, DSNP, CSNP, HMO MA-only, PPO MA-only ️HMO, PPO, DSNP, CSNP, HMO MA-only, PPO MA-only Which of the following is a main component of our model of care?