Management Information System
Chapter 2
Any asset that provide an organization with an edge against its competitors in
some measure such as cost, quality, or speed - correct answer
✔Competitive advantage
_______ helps an organization to control a market and to accrue larger-than-
average profits - correct answer ✔Competitive advantage
Many organizations achieve competitive advantage through the efforts of
_______ - correct answer ✔Their employees
An ongoing collection of related activities that create a product or a service of
value to the organization, its business partners, and/or its customers - correct
answer ✔Business process
What are the three fundamental elements of the business process - correct
answer ✔Inputs, resources, and outputs
Materials, services, and information that flow through and are transformed as
a result of process activities - correct answer ✔Inputs
People and equipment that perform process activities - correct answer
✔Resources
The product of a service created by the process - correct answer ✔Outputs
, No single functional area is responsible for their execution; split into a
procurement process and a fulfillment process - correct answer ✔Cross-
functional business process
*procurement: all of the task involved in acquiring needed materials externally
from a vendor
*fulfillment: processing consumers orders
An organization's business process can create a competitive advantage if......
- correct answer ✔They enable the company to INNOVATE or execute more
effectively than competitors
Radical strategy for making an organization's business process more
productive and profitable - correct answer ✔Business process reengineering
Many organizations found that Business process reengineering (BPR) was -
correct answer ✔too radical, too difficult, too length, and too comprehensive
*Major impact on the corporate culture
BPR's popularity was propelled by what - correct answer ✔Automation and
standardization to improve communication among organizational information
silos
The less radical, less disruptive, and more incremental approach to business
process - correct answer ✔Business process improvement
BPI is usual permed by - correct answer ✔Employees that include a process
expert
Six sigma is a popular methodology for - correct answer ✔BPI initiatives
Chapter 2
Any asset that provide an organization with an edge against its competitors in
some measure such as cost, quality, or speed - correct answer
✔Competitive advantage
_______ helps an organization to control a market and to accrue larger-than-
average profits - correct answer ✔Competitive advantage
Many organizations achieve competitive advantage through the efforts of
_______ - correct answer ✔Their employees
An ongoing collection of related activities that create a product or a service of
value to the organization, its business partners, and/or its customers - correct
answer ✔Business process
What are the three fundamental elements of the business process - correct
answer ✔Inputs, resources, and outputs
Materials, services, and information that flow through and are transformed as
a result of process activities - correct answer ✔Inputs
People and equipment that perform process activities - correct answer
✔Resources
The product of a service created by the process - correct answer ✔Outputs
, No single functional area is responsible for their execution; split into a
procurement process and a fulfillment process - correct answer ✔Cross-
functional business process
*procurement: all of the task involved in acquiring needed materials externally
from a vendor
*fulfillment: processing consumers orders
An organization's business process can create a competitive advantage if......
- correct answer ✔They enable the company to INNOVATE or execute more
effectively than competitors
Radical strategy for making an organization's business process more
productive and profitable - correct answer ✔Business process reengineering
Many organizations found that Business process reengineering (BPR) was -
correct answer ✔too radical, too difficult, too length, and too comprehensive
*Major impact on the corporate culture
BPR's popularity was propelled by what - correct answer ✔Automation and
standardization to improve communication among organizational information
silos
The less radical, less disruptive, and more incremental approach to business
process - correct answer ✔Business process improvement
BPI is usual permed by - correct answer ✔Employees that include a process
expert
Six sigma is a popular methodology for - correct answer ✔BPI initiatives
