Communications 101
Questions With Complete
Solutions
Communication - ANS the process of using messages to generate meaning
Meaning - ANS the understand of the message
Components of communication - ANS People, messages, channels, feedback, codes,
encoding and decoding, and noise
Message - ANS the verbal and nonverbal form of the idea, thought or feeling that one person
(the source) wishes to communication to another person or a group of people (the receivers)
Channel - ANS the means by which a message moves from the source to the receiver of the
message
feedback - ANS the receiver's verbal and nonverbal response to the source's message
code - ANS a systematic arrangement of symbols used to create meanings in the mind of
another person or persons
noise - ANS any interference in the encoding and decoding processes that reduces the
clarity of the message
situation - ANS the location where communication takes place
communication contexts - ANS intrapersonal, interpersonal, public, mass, digitally mediated
perception - ANS using the senses to process information about the external environment
subjective perception - ANS your uniquely constructed meaning attributed to sensed stimuli
perceptual constancy - ANS the idea that your past experiences lead you to see the world in
a way that is difficult to change; your initial perceptions persist
, role - ANS the part you play in various social contexts
selection, organization and interpretation - ANS 3 activities during perception
selection - ANS neglecting some stimuli and focusing on others
four types of selectivity - ANS selective exposure, selective attention, selective perception,
selective retention
selective exposure - ANS exposing yourself to information that reinforces, rather than
contradicts, your beliefs or opinions
selective attention - ANS focusing on certain cues and ignoring others
selective perception - ANS the tendency to see, hear and believe only what you want to see,
hear and believe
selective retention - ANS the tendency to remember better the things that reinforce your
beliefs than those that oppose them
organization - ANS the grouping of stimuli into meaningful units or wholes
figure and ground - ANS the focal point of your attention and the background against which
your focused attention occurs
closure - ANS the tendency to fill in missing information in order to complete an otherwise
incomplete figure or statement
proximity - ANS people or objects that are close to each other in time or space are seen as
meaningfully related
similarity - ANS elements are grouped together because they resemble each other in size,
color shape or other attributes
interpretation - ANS the assignment of meaning to stimuli
stereotyping - ANS occurs when we offer a hasty generalization about a group based on a
judgment about an individual from that group
prejudice - ANS an unfavorable predisposition about an individual because of their
membership in a stereotyped group