Understanding Organizational Behavior
Affect - ANSWER-A person's feelings toward something.
Affectivity - ANSWER-The tendency to experience a particular mood or to react to
things with certain emotions.
Affectivity - ANSWER-the tendency to experience a particular mood or to react to
things with certain emotions
Attitudes - ANSWER-Complexes of beliefs and feelings about specific ideas, situations, or people,
influenced by values, experiences, and personality.
Attitudes Formation - ANSWER-Generally formed around a sequence of cognition, affect, and behavioral
intention.
Attribution - ANSWER-The way we explain the causes of our own as well as other people's behaviors and
achievements, and understand why people do what they do
Balancing Work - ANSWER-Importance of long-term versus short-term perspectives
Balance needs of both wage earners in double-income families
Accept that there's a work-life integration
Barriers to Inclusion - ANSWER-Factors hindering diversity and inclusion efforts in organizations.
Bottom Line - ANSWER-Financial summary indicating profit or loss
Burnout - ANSWER-A general feeling of exhaustion that develops when an individual simultaneously
experiences too much pressure and has too few sources of satisfaction
Categorization - ANSWER-The tendency to put things into groups and then exaggerate the similarities
within and the differences among the groups
Cognition - ANSWER-The knowledge a person presumes to have about
something.
Cognitive Dissonance - ANSWER-An incompatibility or conflict between behavior and an attitude or
between two different attitudes.
Cognitive Dissonance - ANSWER-Conflict between behavior and attitude or between two attitudes,
managed by changing behavior, attitude, seeking information, or recognizing attitude change.
Collectivism - ANSWER-Characterized by tight social frameworks
Commitment - ANSWER-degree that employee feels as a member of the Organization
Competitive Advantage - ANSWER-Edge over rivals in attracting customers and defending against
competition
Conceptual Skills - ANSWER-Abstract thinking and considering the big picture
, Understanding Organizational Behavior
Contingency Worker - ANSWER-An individual working for an organization on a non-permanent or part-
time basis, including contractors and temporary employees.
Contrast Effect - ANSWER-Evaluating someone by comparing them with recently encountered people
Corporate Governance - ANSWER-The oversight of a public corporation by its board of directors to
manage in the best interests of shareholders and stakeholders.
Corporate Social Responsibility - ANSWER-Business commitment to working for the common good and
valuing human dignity, attracting talent and favor from customers.
Correlation - ANSWER-Strength of the relationship between two variables, ranging from -1 to +1.
Cost Leadership - ANSWER-Strategy to be the lowest-cost producer for a specific quality level.
Emphasizes operational excellence.
Cultural Competence - ANSWER-Ability to interact effectively with people of different cultures.
Deep-level Diversity - ANSWER-Individual differences not directly visible, such as values, personalities,
and decision-making styles.
Dependent Variable - ANSWER-Variable measured by researchers in an experiment.
Diagnostic Skills - ANSWER-Understanding cause-and-effect relationships to solve problems
Differentiation - ANSWER-Developing unique products valued by customers. Product Innovation
Disparity Diversity - ANSWER-Differences in the concentration of valuable social assets or resources.
Distress - ANSWER-Unpleasant stress accompanies negative events
Distributive fairness - ANSWER-Perceived fairness of the outcome received, including resources
distributions, promotions, hiring and layoff decisions, and raises
Diversity - ANSWER-Variety of observable and unobservable differences among people.
Dysfunctional Behaviors - ANSWER-Actions that hinder organizational performance
Emotion - ANSWER-intense, short-term physiological, behavioral, and
psychological reaction to a specific object, person, or event that prepares
us to respond to it
Emotion - ANSWER-Intense, short-term physiological, behavioral, and psychological reaction to a
specific object, person, or event that prepares us to respond to it.
Employee Engagement - ANSWER-Heightened emotional and intellectual connection that an employee
has for their job, organization, manager, or coworkers, leading to additional discretionary effort.
Ethics - ANSWER-Beliefs about right or wrong in a given situation, often related to treatment of
employees, the organization, and economic agents.
Affect - ANSWER-A person's feelings toward something.
Affectivity - ANSWER-The tendency to experience a particular mood or to react to
things with certain emotions.
Affectivity - ANSWER-the tendency to experience a particular mood or to react to
things with certain emotions
Attitudes - ANSWER-Complexes of beliefs and feelings about specific ideas, situations, or people,
influenced by values, experiences, and personality.
Attitudes Formation - ANSWER-Generally formed around a sequence of cognition, affect, and behavioral
intention.
Attribution - ANSWER-The way we explain the causes of our own as well as other people's behaviors and
achievements, and understand why people do what they do
Balancing Work - ANSWER-Importance of long-term versus short-term perspectives
Balance needs of both wage earners in double-income families
Accept that there's a work-life integration
Barriers to Inclusion - ANSWER-Factors hindering diversity and inclusion efforts in organizations.
Bottom Line - ANSWER-Financial summary indicating profit or loss
Burnout - ANSWER-A general feeling of exhaustion that develops when an individual simultaneously
experiences too much pressure and has too few sources of satisfaction
Categorization - ANSWER-The tendency to put things into groups and then exaggerate the similarities
within and the differences among the groups
Cognition - ANSWER-The knowledge a person presumes to have about
something.
Cognitive Dissonance - ANSWER-An incompatibility or conflict between behavior and an attitude or
between two different attitudes.
Cognitive Dissonance - ANSWER-Conflict between behavior and attitude or between two attitudes,
managed by changing behavior, attitude, seeking information, or recognizing attitude change.
Collectivism - ANSWER-Characterized by tight social frameworks
Commitment - ANSWER-degree that employee feels as a member of the Organization
Competitive Advantage - ANSWER-Edge over rivals in attracting customers and defending against
competition
Conceptual Skills - ANSWER-Abstract thinking and considering the big picture
, Understanding Organizational Behavior
Contingency Worker - ANSWER-An individual working for an organization on a non-permanent or part-
time basis, including contractors and temporary employees.
Contrast Effect - ANSWER-Evaluating someone by comparing them with recently encountered people
Corporate Governance - ANSWER-The oversight of a public corporation by its board of directors to
manage in the best interests of shareholders and stakeholders.
Corporate Social Responsibility - ANSWER-Business commitment to working for the common good and
valuing human dignity, attracting talent and favor from customers.
Correlation - ANSWER-Strength of the relationship between two variables, ranging from -1 to +1.
Cost Leadership - ANSWER-Strategy to be the lowest-cost producer for a specific quality level.
Emphasizes operational excellence.
Cultural Competence - ANSWER-Ability to interact effectively with people of different cultures.
Deep-level Diversity - ANSWER-Individual differences not directly visible, such as values, personalities,
and decision-making styles.
Dependent Variable - ANSWER-Variable measured by researchers in an experiment.
Diagnostic Skills - ANSWER-Understanding cause-and-effect relationships to solve problems
Differentiation - ANSWER-Developing unique products valued by customers. Product Innovation
Disparity Diversity - ANSWER-Differences in the concentration of valuable social assets or resources.
Distress - ANSWER-Unpleasant stress accompanies negative events
Distributive fairness - ANSWER-Perceived fairness of the outcome received, including resources
distributions, promotions, hiring and layoff decisions, and raises
Diversity - ANSWER-Variety of observable and unobservable differences among people.
Dysfunctional Behaviors - ANSWER-Actions that hinder organizational performance
Emotion - ANSWER-intense, short-term physiological, behavioral, and
psychological reaction to a specific object, person, or event that prepares
us to respond to it
Emotion - ANSWER-Intense, short-term physiological, behavioral, and psychological reaction to a
specific object, person, or event that prepares us to respond to it.
Employee Engagement - ANSWER-Heightened emotional and intellectual connection that an employee
has for their job, organization, manager, or coworkers, leading to additional discretionary effort.
Ethics - ANSWER-Beliefs about right or wrong in a given situation, often related to treatment of
employees, the organization, and economic agents.
