MANAGEMENT and ORGANIZATIONAL
BEHAVIOR
______ involves making decisions and taking actions based on systematic research investigation. -
ANSWER-Evidence-based management
______ research typically involves forming research questions, collecting data, and testing hypotheses
against those data. - ANSWER-Systematic
A good fit between an organization and its environment exists when: - ANSWER-the organization puts
resources where they are most useful, so it can adapt to and align with the needs of the external
environment.
According to the open systems perspective, departments, teams, informal groups, and other elements
within an organization are categorized as internal _________(one word) - ANSWER-subsystems,
environments, environment, or subsystem
According to the open systems perspective, which of the following would be considered an INPUT? -
ANSWER-Raw materials
According to the open systems perspective, which of the following would be considered outputs? -
ANSWER-Waste or pollution
Shareholder dividends
According to the triple-bottom-line philosophy, firms seek to earn positive returns in three spheres of
sustainability: economic, social, and ______. - ANSWER-environmental
An individual, organization or other entity that affects or is affected by the actions of an organization are
its ______. - ANSWER-stakeholders
Elton Mayo introduced which of the following, which emphasized the study of employee attitudes and
informal groups in the workplace? - ANSWER-Human relations school of management
Evidence-based management is most closely associated with which conceptual anchor of OB? -
ANSWER-Systematic research
From an organizational behavior perspective, organizations are: - ANSWER-groups of people who work
interdependently toward some purpose.
Historically, which of the following types of employment did most workers have? - ANSWER-Full-time,
permanent jobs
How can companies improve the success of a remote-working arrangement? - ANSWER-By rewarding
remote employees based on performance rather than face time
By helping remote employees maintain cohesion and connectedness with their team and the
organization
Identify correct statements about employee turnover. - ANSWER-When quality employees quit, the
company loses knowledge that take time for new staff to acquire.
, MANAGEMENT and ORGANIZATIONAL
BEHAVIOR
It has an overall negative effect on organizational effectiveness.
It has some benefits, including opening up positions for new hires with fresh ideas.
In terms of individual employee behavior and performance, which of the following best describes
"situation"? - ANSWER-Any context beyond the employee's immediate control
Observable demographic and other overt differences in people, such as gender, age and race are known
as _______ diversity. - ANSWER-surface-level
One key feature of organizations is that they are ______ entities. - ANSWER-collective
One of the major benefits of workforce diversity is the broader spectrum of knowledge that it brings to
an organization. - ANSWER-TRUE
Organizational activities intended to benefit society and the environment beyond the firm's immediate
or legal obligations are known as ______. - ANSWER-corporate social responsibility
Organizational behavior (OB) knowledge has benefited from theories and knowledge of other
disciplines. Which of the following disciplines have contributed to OB knowledge? - ANSWER-Psychology
Communications
Organizational behavior was not organized into a unified discipline until ______. - ANSWER-the 1940s
Organizational efficiency depends on the ability to convert ______ in the organization's transformation
process. - ANSWER-inputs to outputs
Rank the following generational cohorts from the oldest to the youngest, with the oldest group listed at
the top. - ANSWER-Silents, Baby Boomers, Generation Xers, Millennials, Generation Z's
Teams whose members have diverse backgrounds ______. - ANSWER-tend to be more creative and
make better decisions in complex situations than teams with less diversity
The ______ anchor suggests that OB should benefit from knowledge, research, and theories from other
fields, rather than relying solely on its own research base. - ANSWER-multidisciplinary
The anchor of multiple levels of analysis suggests that OB should be examined from the perspectives of
individuals, organizations, and larger ______. - ANSWER-teams
The anchors of organizational behavior knowledge include the systematic research anchor, the multiple
levels of analysis anchor, the multidisciplinary anchor, and the ______ anchor. - ANSWER-contingency
The approach that an organization is more effective when it considers the needs and expectations of
those who affect or are affected by its actions is known as the ___ perspective. - ANSWER-stakeholder
The concept that includes the organization's fit with its external environment, emphasis on
organizational learning, and the ability to satisfy the needs of key stakeholders is known as: - ANSWER-
organizational effectiveness.
BEHAVIOR
______ involves making decisions and taking actions based on systematic research investigation. -
ANSWER-Evidence-based management
______ research typically involves forming research questions, collecting data, and testing hypotheses
against those data. - ANSWER-Systematic
A good fit between an organization and its environment exists when: - ANSWER-the organization puts
resources where they are most useful, so it can adapt to and align with the needs of the external
environment.
According to the open systems perspective, departments, teams, informal groups, and other elements
within an organization are categorized as internal _________(one word) - ANSWER-subsystems,
environments, environment, or subsystem
According to the open systems perspective, which of the following would be considered an INPUT? -
ANSWER-Raw materials
According to the open systems perspective, which of the following would be considered outputs? -
ANSWER-Waste or pollution
Shareholder dividends
According to the triple-bottom-line philosophy, firms seek to earn positive returns in three spheres of
sustainability: economic, social, and ______. - ANSWER-environmental
An individual, organization or other entity that affects or is affected by the actions of an organization are
its ______. - ANSWER-stakeholders
Elton Mayo introduced which of the following, which emphasized the study of employee attitudes and
informal groups in the workplace? - ANSWER-Human relations school of management
Evidence-based management is most closely associated with which conceptual anchor of OB? -
ANSWER-Systematic research
From an organizational behavior perspective, organizations are: - ANSWER-groups of people who work
interdependently toward some purpose.
Historically, which of the following types of employment did most workers have? - ANSWER-Full-time,
permanent jobs
How can companies improve the success of a remote-working arrangement? - ANSWER-By rewarding
remote employees based on performance rather than face time
By helping remote employees maintain cohesion and connectedness with their team and the
organization
Identify correct statements about employee turnover. - ANSWER-When quality employees quit, the
company loses knowledge that take time for new staff to acquire.
, MANAGEMENT and ORGANIZATIONAL
BEHAVIOR
It has an overall negative effect on organizational effectiveness.
It has some benefits, including opening up positions for new hires with fresh ideas.
In terms of individual employee behavior and performance, which of the following best describes
"situation"? - ANSWER-Any context beyond the employee's immediate control
Observable demographic and other overt differences in people, such as gender, age and race are known
as _______ diversity. - ANSWER-surface-level
One key feature of organizations is that they are ______ entities. - ANSWER-collective
One of the major benefits of workforce diversity is the broader spectrum of knowledge that it brings to
an organization. - ANSWER-TRUE
Organizational activities intended to benefit society and the environment beyond the firm's immediate
or legal obligations are known as ______. - ANSWER-corporate social responsibility
Organizational behavior (OB) knowledge has benefited from theories and knowledge of other
disciplines. Which of the following disciplines have contributed to OB knowledge? - ANSWER-Psychology
Communications
Organizational behavior was not organized into a unified discipline until ______. - ANSWER-the 1940s
Organizational efficiency depends on the ability to convert ______ in the organization's transformation
process. - ANSWER-inputs to outputs
Rank the following generational cohorts from the oldest to the youngest, with the oldest group listed at
the top. - ANSWER-Silents, Baby Boomers, Generation Xers, Millennials, Generation Z's
Teams whose members have diverse backgrounds ______. - ANSWER-tend to be more creative and
make better decisions in complex situations than teams with less diversity
The ______ anchor suggests that OB should benefit from knowledge, research, and theories from other
fields, rather than relying solely on its own research base. - ANSWER-multidisciplinary
The anchor of multiple levels of analysis suggests that OB should be examined from the perspectives of
individuals, organizations, and larger ______. - ANSWER-teams
The anchors of organizational behavior knowledge include the systematic research anchor, the multiple
levels of analysis anchor, the multidisciplinary anchor, and the ______ anchor. - ANSWER-contingency
The approach that an organization is more effective when it considers the needs and expectations of
those who affect or are affected by its actions is known as the ___ perspective. - ANSWER-stakeholder
The concept that includes the organization's fit with its external environment, emphasis on
organizational learning, and the ability to satisfy the needs of key stakeholders is known as: - ANSWER-
organizational effectiveness.
