PGA PGM Level 3 3.0 Full Study Guide Exam Prep Questions And Answers
(202472025)
Recommended guideline a manager should use if an employee's performance differs
from the expected? - ✔✔Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - ✔✔Make
them aware of what is available
What should a manager do when a performer has difficulty recognizing when to act
on a specific task? - ✔✔Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is
the result of this? - ✔✔Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit
due to shrinkage? - ✔✔Explain feedback and consequences
How can managers communicate that they want to work with the performer to ensure
success? - ✔✔Feedback is clear
What guidelines apply when a manager uses the supporting strategy? - ✔✔Capable
and motivated
What guideline is used with the convincing strategy because the employee is
resistant? - ✔✔Help overcome resistance and give resources to do the job
What strategy is used by the head pro when requested solutions by his assistant? -
✔✔Supporting
,What strategy is used with employees who are experienced but unwilling? -
✔✔Involving
What action increases the chances of finding a solution that satisfies all parties? -
✔✔Address the problem early
During joint problem solving, why is it important to state the problem in relation to
the expectations? - ✔✔To avoid blame
What manager behavior is appropriate during termination? - ✔✔Considerate, clear,
decisive
F&B uses internal control to keep the operation functioning smoothly; what are the
characteristics? - ✔✔Measure, evaluate, act
What is food cost control? - ✔✔Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and
scheduling? - ✔✔Provide the service, minimal payroll
Which condition enhances the benefits of mental practice? - ✔✔Cognitive
hypothesis
What is an effective means to help a beginner use motor imagery to improve? -
✔✔Combine with physical performance
, What optimizes performance when combining mental and physical practice? -
✔✔Recall past shots, execute prior memory
What conditions lead to greater learning transfer? - ✔✔Same/similar conditions
What approach is recommended to optimize learning transfer of a golf skill? -
✔✔Transfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal?
- ✔✔Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? -
✔✔Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? -
✔✔Positive self-talk
What are the benefits of an effective pre shot routine? - ✔✔Stay in the present,
prepare, manage emotions
What is recommended immediately after a poor shot is hit? - ✔✔Identify the flaw
What pre shot routine problem could cause a poor shot outcome? - ✔✔Lie, distance,
club
How should players use the post shot routine to achieve focus on playing the game?
- ✔✔Accept it, ask why
(202472025)
Recommended guideline a manager should use if an employee's performance differs
from the expected? - ✔✔Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - ✔✔Make
them aware of what is available
What should a manager do when a performer has difficulty recognizing when to act
on a specific task? - ✔✔Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is
the result of this? - ✔✔Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit
due to shrinkage? - ✔✔Explain feedback and consequences
How can managers communicate that they want to work with the performer to ensure
success? - ✔✔Feedback is clear
What guidelines apply when a manager uses the supporting strategy? - ✔✔Capable
and motivated
What guideline is used with the convincing strategy because the employee is
resistant? - ✔✔Help overcome resistance and give resources to do the job
What strategy is used by the head pro when requested solutions by his assistant? -
✔✔Supporting
,What strategy is used with employees who are experienced but unwilling? -
✔✔Involving
What action increases the chances of finding a solution that satisfies all parties? -
✔✔Address the problem early
During joint problem solving, why is it important to state the problem in relation to
the expectations? - ✔✔To avoid blame
What manager behavior is appropriate during termination? - ✔✔Considerate, clear,
decisive
F&B uses internal control to keep the operation functioning smoothly; what are the
characteristics? - ✔✔Measure, evaluate, act
What is food cost control? - ✔✔Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and
scheduling? - ✔✔Provide the service, minimal payroll
Which condition enhances the benefits of mental practice? - ✔✔Cognitive
hypothesis
What is an effective means to help a beginner use motor imagery to improve? -
✔✔Combine with physical performance
, What optimizes performance when combining mental and physical practice? -
✔✔Recall past shots, execute prior memory
What conditions lead to greater learning transfer? - ✔✔Same/similar conditions
What approach is recommended to optimize learning transfer of a golf skill? -
✔✔Transfer skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal?
- ✔✔Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? -
✔✔Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? -
✔✔Positive self-talk
What are the benefits of an effective pre shot routine? - ✔✔Stay in the present,
prepare, manage emotions
What is recommended immediately after a poor shot is hit? - ✔✔Identify the flaw
What pre shot routine problem could cause a poor shot outcome? - ✔✔Lie, distance,
club
How should players use the post shot routine to achieve focus on playing the game?
- ✔✔Accept it, ask why
