FM 116 CH 9 TEST WITH COMPLETE
SOLUTIONS
Humanzresourceszmanagementz(HRM)z-zcorrectzanswer-
allzthezactivitieszinvolvedzinzACQUIRING,zMAINTAINING,zandzDEVELOPING,zanzorga
nization'szhumanzresources
Humanzresourceszplanningz-zcorrectzanswer-
determiningzthezfirm'szfuturezhumanzresourceszneeds
Humanzresourceszplanningz-zcorrectzanswer--
thezdevelopmentzofzstrategiesztozmeetzazfirm'szhumanzresourceszneeds
-Thezorganization'szoverallzstrategiczplanziszthezstartingzpointzofzthezprocess.
z-
Fromzthis,zhumanzresourcezplannerszcanzforecastzfuturezdemandzforzhumanzresources.
Compensationz-zcorrectzanswer--
rewardingzemployeezeffortzthroughzmonetaryzpayments
-Benefitsz-zprovidingzrewardsztozensurezemployeezwell-being
Performancezappraisalz-zcorrectzanswer-
assessingzemployees'zcurrentzandzpotentialzperformancezlevels
Replacementzchartz-zcorrectzanswer-
azlistzofzkeyzpersonnelzandztheirzpossiblezreplacementszwithinzazfirm
Skillszinventoryz-zcorrectzanswer-
azcomputerizedzdatazbankzcontainingzinformationzonzthezskillszandzexperiencezofzallzpre
sentzemployees
Layoffsz-zcorrectzanswer-firingzandztheyzcanzcomezback
Attritionz-zcorrectzanswer-theyzleavezslowlyz(vounterally)zgoogle-
zthezgradualzreductionzofzazworkforcezbyzemployees'zleavingzandznotzbeingzreplacedzrat
herzthanzbyztheirzbeingzlaidzoff.
Earlyzretirementz-zcorrectzanswer-
thezpracticezofzleavingzemploymentzbeforezthezstatutoryzage,zespeciallyzonzfavorablezfin
ancialzterms.
, Buyoutsz-zcorrectzanswer-
governmentzofferszcashzincentivesztozemployeeszwhozagreeztozleavezgovernmentzempl
oyment
Firingz-zcorrectzanswer-THEYzLOSEzTHIERzJOB
Whenzthezsupplyzofzemployeesziszpredictedztozbezgreaterzthanzthezdemand,zthezfirmzmu
stztakezstepsztozreducezthezsizezofzitszworkforcezthrough:z-zcorrectzanswer-Layoffs-
zfiringzandztheyzcanzcomezback
Attritionz-ztheyzleavezslowlyz(vounterally)zgoogle-
zthezgradualzreductionzofzazworkforcezbyzemployees'zleavingzandznotzbeingzreplacedzrat
herzthanzbyztheirzbeingzlaidzoff.
Earlyzretirement-
zthezpracticezofzleavingzemploymentzbeforezthezstatutoryzage,zespeciallyzonzfavorablezfi
nancialzterms.
Buyouts
Firing
Culturalz(orzworkplace)zdiversityz-zcorrectzanswer-
differenceszamongzpeoplezinzazworkforcezowingztozrace,zethnicity,zandzgender
Advantageszofzculturalzdiversityz-zcorrectzanswer--
zEmployeeszwithzknowledgezaboutzanotherzcountryzandzwhozcanzcommunicatezinzthatzl
anguagezcanzpreventzembarrassingzmistakeszdueztozazlackzofzculturalzsophistication.zT
hus,zmanyzcompanieszseekzjobzapplicantszwithzazbackgroundzinzcultureszinzwhichzthezc
ompanyzdoeszbusiness.
-zDifferenceszwithinzdecision-makingzandzproblem-
solvingzgroupszpotentiallyzproducezbetterzdecisionszthroughzazwiderzrangezofzperspectiv
eszandzmorezthoroughzcriticalzanalysiszofzissues.
-
zDiversityzofzperspectiveszandzlesszemphasiszonzconformityztoznormszofzthezpastzshouldz
improvezthezlevelzofzcreativity.
ADDzTOOzUSINGzSLIDE
Thezcostzofzpoorlyzintegratingzworkerszincreaseszwithzdiversity.zHowever,zcompanieszth
atzhandlezdiversityzwellzcanzcreatezcostzadvantageszoverzthosezthatzdozazpoorzjob.zCom
panieszcanzalsozreducezcostszbyzhiringzculturallyzsensitivezandztrainedzworkers.
Companieszdevelopzreputationszaszbeingzfavorablezorzunfavorablezemployerszforzwom
enzandzethniczminorities.zThosezwithzthezbestzreputationszwillzattractzandzretainzthezbestz
personnel.
Forzmultinationalzorganizations,zthezinsightzandzculturalzsensitivityzthatzcomezfromzanzin
ternationalzperspectivezshouldzimprovezmarketingzefforts.zThezsamezrationalezapplieszt
ozmarketingzsubzpopulationszdomestically.
Culturallyzdiversezemployeeszoftenzarezopenztozazwiderzarrayzofzpositionszwithinzazcomp
anyzandzarezmorezlikelyztozmovezupzthezcorporatezladderzrapidly.
whatzmakeszCulturalzdiversityzsuccessfulz-zwherezdoeszitzstartz-zcorrectzanswer-topz-
zaztopzmanagement
SOLUTIONS
Humanzresourceszmanagementz(HRM)z-zcorrectzanswer-
allzthezactivitieszinvolvedzinzACQUIRING,zMAINTAINING,zandzDEVELOPING,zanzorga
nization'szhumanzresources
Humanzresourceszplanningz-zcorrectzanswer-
determiningzthezfirm'szfuturezhumanzresourceszneeds
Humanzresourceszplanningz-zcorrectzanswer--
thezdevelopmentzofzstrategiesztozmeetzazfirm'szhumanzresourceszneeds
-Thezorganization'szoverallzstrategiczplanziszthezstartingzpointzofzthezprocess.
z-
Fromzthis,zhumanzresourcezplannerszcanzforecastzfuturezdemandzforzhumanzresources.
Compensationz-zcorrectzanswer--
rewardingzemployeezeffortzthroughzmonetaryzpayments
-Benefitsz-zprovidingzrewardsztozensurezemployeezwell-being
Performancezappraisalz-zcorrectzanswer-
assessingzemployees'zcurrentzandzpotentialzperformancezlevels
Replacementzchartz-zcorrectzanswer-
azlistzofzkeyzpersonnelzandztheirzpossiblezreplacementszwithinzazfirm
Skillszinventoryz-zcorrectzanswer-
azcomputerizedzdatazbankzcontainingzinformationzonzthezskillszandzexperiencezofzallzpre
sentzemployees
Layoffsz-zcorrectzanswer-firingzandztheyzcanzcomezback
Attritionz-zcorrectzanswer-theyzleavezslowlyz(vounterally)zgoogle-
zthezgradualzreductionzofzazworkforcezbyzemployees'zleavingzandznotzbeingzreplacedzrat
herzthanzbyztheirzbeingzlaidzoff.
Earlyzretirementz-zcorrectzanswer-
thezpracticezofzleavingzemploymentzbeforezthezstatutoryzage,zespeciallyzonzfavorablezfin
ancialzterms.
, Buyoutsz-zcorrectzanswer-
governmentzofferszcashzincentivesztozemployeeszwhozagreeztozleavezgovernmentzempl
oyment
Firingz-zcorrectzanswer-THEYzLOSEzTHIERzJOB
Whenzthezsupplyzofzemployeesziszpredictedztozbezgreaterzthanzthezdemand,zthezfirmzmu
stztakezstepsztozreducezthezsizezofzitszworkforcezthrough:z-zcorrectzanswer-Layoffs-
zfiringzandztheyzcanzcomezback
Attritionz-ztheyzleavezslowlyz(vounterally)zgoogle-
zthezgradualzreductionzofzazworkforcezbyzemployees'zleavingzandznotzbeingzreplacedzrat
herzthanzbyztheirzbeingzlaidzoff.
Earlyzretirement-
zthezpracticezofzleavingzemploymentzbeforezthezstatutoryzage,zespeciallyzonzfavorablezfi
nancialzterms.
Buyouts
Firing
Culturalz(orzworkplace)zdiversityz-zcorrectzanswer-
differenceszamongzpeoplezinzazworkforcezowingztozrace,zethnicity,zandzgender
Advantageszofzculturalzdiversityz-zcorrectzanswer--
zEmployeeszwithzknowledgezaboutzanotherzcountryzandzwhozcanzcommunicatezinzthatzl
anguagezcanzpreventzembarrassingzmistakeszdueztozazlackzofzculturalzsophistication.zT
hus,zmanyzcompanieszseekzjobzapplicantszwithzazbackgroundzinzcultureszinzwhichzthezc
ompanyzdoeszbusiness.
-zDifferenceszwithinzdecision-makingzandzproblem-
solvingzgroupszpotentiallyzproducezbetterzdecisionszthroughzazwiderzrangezofzperspectiv
eszandzmorezthoroughzcriticalzanalysiszofzissues.
-
zDiversityzofzperspectiveszandzlesszemphasiszonzconformityztoznormszofzthezpastzshouldz
improvezthezlevelzofzcreativity.
ADDzTOOzUSINGzSLIDE
Thezcostzofzpoorlyzintegratingzworkerszincreaseszwithzdiversity.zHowever,zcompanieszth
atzhandlezdiversityzwellzcanzcreatezcostzadvantageszoverzthosezthatzdozazpoorzjob.zCom
panieszcanzalsozreducezcostszbyzhiringzculturallyzsensitivezandztrainedzworkers.
Companieszdevelopzreputationszaszbeingzfavorablezorzunfavorablezemployerszforzwom
enzandzethniczminorities.zThosezwithzthezbestzreputationszwillzattractzandzretainzthezbestz
personnel.
Forzmultinationalzorganizations,zthezinsightzandzculturalzsensitivityzthatzcomezfromzanzin
ternationalzperspectivezshouldzimprovezmarketingzefforts.zThezsamezrationalezapplieszt
ozmarketingzsubzpopulationszdomestically.
Culturallyzdiversezemployeeszoftenzarezopenztozazwiderzarrayzofzpositionszwithinzazcomp
anyzandzarezmorezlikelyztozmovezupzthezcorporatezladderzrapidly.
whatzmakeszCulturalzdiversityzsuccessfulz-zwherezdoeszitzstartz-zcorrectzanswer-topz-
zaztopzmanagement
