COMMUNICATION

COMMUNICATION SKILLS STRATEGY Number one fear? - ANS-public speaking What is communication? - ANS-•Process by which we understand others, and in turn, endeavor to be understood by others •Communication is the vehicle through which understanding occurs Effective communication - ANS-•Variety of communication forms on daily basis •Variety of types of interactions -Number of people you interact with in a given day? •Importance of effective communication Model of Great Coaching Becker - ANS-... 3 components of communication - ANS-Content Method Quality Content communication - ANS--Vision (individual and team goals) -Skills and knowledge (teaching) -Player roles -Expectations -Others? Positive self image (modeling) Great leaders communicate - ANS-What to do How to do it And why they are doing it Methods of Communication- verbal - ANS--Volume -Tempo -Articulation -Tone Methods of Communication- non verbal - ANS--Physical appearance -Posture -Gestures -Touching -Facial expressions -Proximity -Body positioning Why is non verbal communication so important? - ANS--Over shadows verbal communication -50- 70% of all communication is non verbal Non verbal messages are - ANS-•Powerful •More difficult to hide •More difficult to regulate Addition methods of non verbal - ANS--Demonstration -Video -Written -Organization of practice -Others? Reactions Key points - ANS--Use a variety of methods when working with athletes -The worst method of communication is no communication at all (silence) -Be aware of your verbal and non verbal communication Quality of communication - ANS--Clear -Consistent •Words and actions •Personality •Across contexts (settings) -Positive -Well timed -Honest Its not what you tell them - ANS-its what they hear Emotional impact - ANS--Athletes hear tone versus message -Sarcasm -Communicating when emotional Great leaders have the ability to - ANS--Effectively express the intent of their message -Know how intent was received Effective communication: listening - ANS--Effective communicators don't just talk, they are also good listeners -40% of time in communication spent listening -Listening skills are rarely taught Distinction between listening and hearing - ANS-•Hearing is noise auditory process •Listening is process where you take in info Listening skills - ANS--Asking questions -Paraphrase and clarify -Acknowledge and respond -Be supportive -Validate how they feel -Use confirming behavior Conclusion - ANS-•Ultimately they cant do what you want unless they know what you want •Your ability to communicate is one of the keys to developing attentive and motivated learners Number one fear? - ANS-public speaking What is communication? - ANS-•Process by which we understand others, and in turn, endeavor to be understood by others •Communication is the vehicle through which understanding occurs Effective communication - ANS-•Variety of communication forms on daily basis •Variety of types of interactions -Number of people you interact with in a given day? •Importance of effective communication Model of Great Coaching Becker - ANS-... 3 components of communication - ANS-Content